Question about Canon PIXMA iP4000 InkJet Photo Printer

1 Answer

My ink cartridges wont are stuck. They will not move at all. I try to print documents and it just says printer has an error. On the screen of the printer it shows E and 5 blinking and the alarm light is on.

Posted by on

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Canon Master
  • 419 Answers

If the orange light is blinking 5 times then the error is:

[From the service manual]
The print head is not installed [1401], or it is not
properly installed (EEPROM data of the print
head is faulty) [1403 / 1405].

I'm guessing that you've been using this printer and printhead for a while though so it's more likely that the printhead is dead and you need to purchase a new one.

Depending on where you are in the world, getting a new one is pretty simple but costs vary.

In the USA, buy direct from Canon and you'll get it pretty cheap.. Unfortunately elsewhere, like the UK, you have to pay more than the printer is worth to get a new one which is frustrating.

Hope that helps.

Posted on Jan 26, 2009

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

I just bought ink cartridge and says ink low on my lexmark x5650 so i just bought ink cartridges for my hp 4140 and it wont work, is this a cproblem with my computer and not my printers? 2 printers do


As far as the Lexmark printer is concerned, try the steps below:

The problem could be due to a communication failure between one of the printheads (cartridges) and the All-In One (AIO) or by a short in one if the printheads. Please follow the steps below to identify and fix cartridge issues:

  1. Make sure the printer is on.
  2. Open the printer cover. The print cartridge carrier moves and stops at the loading position, unless the All-In-One is busy. Note: If the carrier does not automatically move to the center, turn off the printer or unplug the printer from the power source and then carefully slide the carrier to the center.
  3. Remove both cartridges from the carrier.
  4. Close the printer cover.
  5. Re-brick your printer by pulling out the power supply - black box behind the printer where the power cord is plugged in to, and re-plug after 30 seconds.
  6. When the printer turns on, reinsert one cartridge first. Close the printer cover and check for any errors.
  7. If no error appears, reinsert the other cartridge. Close the printer cover.
  8. Replace whichever cartridge is causing the error to appear with a new genuine Lexmark cartridge. Try to print a document again to verify that the problem is fixed.

Feb 12, 2012 | Lexmark X5650 AllInOne InkJet Printer

1 Answer

Printer wont acknowledge ink loading


Make sure you are using genuine Lexmark cartridges. Refilled cartridges won't be able to register ink levels. If you are using original supplies, it could be just a slight cartridge communication error. Try the steps below:
  1. Make sure the printer is on. Open the printer cover.
  2. The carrier should move to its loading position. Open the latch and remove the cartridges.
  3. Close the latch.
  4. Re-brick your printer by pulling out the power supply - black box behind the printer where the power cord is plugged in to, and re-insert after 10 seconds.
  5. When the printer turns on, re-insert the cartridges. Close the printer cover.
  6. Check on your computer if ink level is acknowledged.
  7. Try to print a document to verify that the problem is fixed.

Dec 18, 2011 | Lexmark Z2300 InkJet Printer

5 Answers

Im getting an error "see my documentation" on my


I had this issue and contacted epson support. They had me open the top to access the cartridges and physically slide the cartridge from its resting place over to the other side and and there was a small piece of paper that got caught in a print and was between the the ink and the cleaners. I then needed to physically move the cartridges back to the resting place and then close the top. Then on the printer, go to the menu and clean the nossels and the test the cartridge. if the lines are broken at all or you dont see words at the top of the test page, then clean the nozzles again. complete this and print a test page or copy. I was good to go.

May 08, 2011 | Epson Workforce 520 Printer

1 Answer

How do i install my ink cartridges into my epson stylus nx125


Starts on page 23. http://files.support.epson.com/pdf/nx125_/nx125_qr.pdf
Replacing Ink Cartridges Make sure you have a new ink cartridge before you begin. You must install new cartridges immediately after removing the old ones. Caution: Do not open ink cartridge packages until you are ready to install the ink. Cartridges are vacuum packed to maintain reliability. Note: Leave the expended cartridge installed until you have obtained a replacement, or the ink remaining in the print head nozzles may dry out. 1. Turn on your printer. 2. If an ink cartridge is expended, the error and ink lights on the control panel stay on. 3. Open the document cover, then open the ink cover. Caution: Do not remove the ink cartridge guard or you may damage the printer.24 Maintaining Your Printer 4. Press the y Stop button. If a cartridge is low or expended, the print head moves that cartridge to the replacement position to indicate that it should be replaced. The P Power light starts flashing. If two or more ink cartridges are expended, the expended cartridge at the far left moves to the replacement position. The P Power light starts flashing. If no cartridges are low or expended, the print head does not move. Note: Do not hold the y Stop button for more than three seconds, or the printer may start cleaning the print head. 5. Squeeze the tab on the cartridge and lift it up. Dispose of it carefully. Do not take the used cartridge apart or try to refill it. Warning: If ink gets on your hands, wash them thoroughly with soap and water. If ink gets into your eyes, flush them immediately with water. Keep ink cartridges out of the reach of children.Replacing Ink Cartridges 25 6. Before you open the new cartridge package, shake it gently four or five times. Then remove the cartridge from the package. Caution: Do not touch the green chip on the front of the cartridge. This can damage the ink cartridge. 7. Remove the yellow tape from the bottom of the ink cartridge. Caution: Do not remove any other labels or seals, or ink may leak. 8. Insert the new ink cartridge into the holder and push it down until it clicks into place. 9. Press the y Stop button. If another cartridge is low or expended, it moves to the replacement position. Repeat steps 5 through 8 to replace any other cartridges that need to be replaced. When you press the y Stop button and no other cartridges need to be replaced, the print head moves to its home position and the printer starts priming the ink. This takes about 1 1/2 minutes.26 Maintaining Your Printer When the P Power light stops flashing and the error and ink lights go out, ink charging is finished. 10. Close the ink cover, then close the document cover. Caution: Never turn off the your Epson printer while ink is charging or you'll waste ink. If the error and ink lights remain on after the print head moves into its home position, an ink cartridge may not be installed properly. Press the y Stop button again, and then press the ink cartridge down securely. Note: If you replaced a cartridge while copying a document or photo, cancel printing and make sure your original is still placed correctly on the document table. Then copy your original again. If you remove a low or expended ink cartridge, you cannot reinstall and use the cartridge.

Mar 09, 2011 | Epson Stylus Multifunction Inkjet Printer/...

1 Answer

Whenever i try to print it does 1/2 page then the cartridge keeps getting stalled on one side. Error message on screen says print cartridge stalled, error message on printer says clear carraige jam. Cannot...


If there's a carriage jam. While the printer is turned on, Open the access door of you printer.
If the carriage is stuck at the left side, try moving it manually by hand to the right most part of the window. If it's stuck on the right, try moving it by hand to the left.
If you've already done that. While the printer is turned on, unplug the power cord from the back. Close the access door. And then plug it back in.
Make sure you restart the computer first just to avoid documents getting stuck in the print queue. Try printing again. Usually it does the trick.

Feb 03, 2011 | Printers & Copiers

1 Answer

I installed a new Ink Cartridges in My Canon Multipass MP390 color inkjet printer and now it won't print, Though the machine is on the compartment that carrys the ink cartridges wont even move as it its...


Hi Good day!! well i know that you can fix it. 1st off all is there any message error in your printer? if none then we will try to troubleshoot it in the printer spooler. Printer spooler is located in the services. please try the following.
1. turn off in a few seconds and then turn it on see if the ink cartridge is moving.
2. Click "Start
3. Click "Setting
4. Click "Control Panel"
5 Click "Administrative tools
6. Click "Services you should be on the services box now.
7. in the service box find "Printer Spooler
8. Click "Printer Spooler" all you need to do is to restart the printer spooler Stop and then START it again.
Try to print now hope your ink cartridge move..

ReGARDs
JR


Oct 07, 2010 | Canon MultiPASS MP390 All-In-One InkJet...

2 Answers

Print cartridge problem : [Tri- color]


Printer display says: Print cartridge problem : [Tri-Color]. Refer to device documentation to troubleshoot. I can find nothing in the 'device documentation' to help me.

Apr 03, 2009 | HP OfficeJet J4580 All-In-One Laser...

1 Answer

Extra horizontal lines on my document.


Have a real good cleanup of the ink that was (presumably) leaking from the old black cartridge. Remove the cartridges from the cartridge carrier and use kitchen paper towel to soak up any ink in the bottom. Give the cartridge outlet holes a dab on the towel as well. Replace the cartridges promptly.

Turn the printer on, and as soon as the print head moves, pull the power cord out of the back. You should now be able to (carefully) move the print head by hand. Place a layer of paper towel on the printer track, and move the print head across it to mop up any surplus ink. Move the print head across to the left out of the way and use kitchen towel to mop up surplus ink in the Print Head parking area.

Now turn the printer on and carry out a cleaning cycle (right click the little printer icon in the bottom right corner of the screen and select clean). Now run a nozzle check (right click the little printer icon in the bottom right corner of the screen and select nozzle check). Are there any extra black lines in evidence now? If so, try another 1 or 2 cleaning cycles and nozzle check. Black lines gone now?

If you still have the black lines, come back with a new comment.

If this information is useful to you, please rate it.

Jan 29, 2009 | Epson Stylus C88 InkJet Photo Printer

1 Answer

The cradle is stuck


Fixed it myself...found this link:
http://h10025.www1.hp.com/ewfrf/wc/document?lc=en&cc=us&docname=c00738923&dlc=en&product=443024

It would print the Tap Test as instructed in this illustration....but then wouldn't move to print anything else. So redid the Tap Test several times....then I lifted the lid while printing a test page so the cartridge was in the center and I could get ahold of it to slide it....left the printer ON, but unplugged the power cable...and then I was able to move the cartridge back and forth. I then took QTips with Windex on them and cleaned the silver bar the cartridge moves on. Got a lot of ink off of it.
A couple more test prints...and sliding the cartridge......and it is finally running again.

Jul 06, 2008 | HP Photosmart 8250 InkJet Printer

4 Answers

Print cartridge cradle is stuck ican't find where it is jammed


This might help . . . Mine finished printing one doc & then made a terrible noise & sent a message to my screen that "print cartridge cradle is stuck." When i opened door, i could see it was stuck off to the left side so left cartridge was obscured. I could not get it to budge, although i kept turning it off, gently pushing & turning it back on. Finally, i got my hand inside & determined that the little door to the left-side cartridge had popped open & was causing it to remain stuck. After some struggles (turn off printer first!) i was able to maneuver it around & close it tight. Now, all is well . . .

Apr 16, 2008 | HP Printers & Copiers

Not finding what you are looking for?
Canon PIXMA iP4000 InkJet Photo Printer Logo

498 people viewed this question

Ask a Question

Usually answered in minutes!

Top Canon Printers & Copiers Experts

kakima

Level 3 Expert

96518 Answers

old marine
old marine

Level 3 Expert

1464 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17129 Answers

Are you a Canon Printer and Copier Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...