Question about Dell 924 All-in-One InkJet Printer

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Cannot lock correct Dell ink cartridges in carrier

The ink cartridge carrier will lock when empty, but will not lock when the ink jet cartridge is inserted. This was a problem when I first purchased the computer and printer in 2005. Now, after trying to lock new Dell
cartridges (correct Pin number), and an old one which was previously locked in the carrier, I have had no luck. My printer is the Dell photo all in one printer. I called Dell Tech and was told it must be a spring which I do not find. The printer performs beautifully; I do not wish to buy another. Your help will be apprciated, thanks.

Mariejg@att.net

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Bought a new printer out of frustration.

Posted on Jan 26, 2009

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Ink jet cartridge


  • 1 Select the ink cartridge specific to your printer. Canon inks are versatile, so your selection may be as simple as choosing between black, color or a multi-pack with black and color cartridges.

  • 2 Turn on your Canon printer. The switch is generally located on the top right hand side of the printer. Open the printer's lid.
  • 3 Wait a moment. The cartridge carrier will automatically disengage.
  • 4 Put your hand behind the existing ink cartridge and pull the cartridge towards you until it pops out. Dispose of or recycle the used cartridge.
  • 5 Carefully pull the tape off the new cartridge.
  • 6 Position the new cartridge into the cartridge carrier. Make sure it is facing the correct position.
  • 7 Press the cartridge carrier gently until it clicks into place. Some cartridges have indicators to demonstrate that they are properly positioned.
  • 8 Close the printer's lid. Print a test page to ensure everything is working properly.
  • Hope It's resolve all Your Printer Problem,
    Or Still having Problem Then follow Us For
    Canon Printer Support
  • Apr 22, 2014 | Canon MX340 AllInOne InkJet Printer

    1 Answer

    Wont scan without ink cartridge empty


    Failing to scan when an ink cartridge is empty is the normal behavior of most ink-jet printers. They are printers first and the manufacturers put in a lock to prevent air bubbles or dried blobs of ink stuck in the print system.

    Replace the empty ink cartridge and then scan your document. To avoid the issue in the future, get a stand-alone scanner.

    I wish that I had a better solution for you.

    Cindy Wells

    Oct 15, 2013 | Dell P703w Printer

    1 Answer

    Replacing cartdiges in sx 200 epaon


    Press the ink button on the control panel repeatedly. This will work if at least one cartridge is completely out. With the scanner unit open, then the first press of the ink button will move the cartridge carrier to line up the empty cartridge with an "empty cartridge" mark on the printer. Each subsequent press will cause the next empty cartridge to line up with the mark. Once all of the empty cartridges have been indicated, the next press of the ink button will bring the cartridges into the replacement position.

    If you want to change a cartridge when none are empty, you need to enter the Epson Toolbox (with the printer in a Ready state - scanner unit closed, etc). Then use the software to set the printer to change the ink cartridges. When prompted by the software, open the scanner unit and follow the directions for changing the ink cartridges.

    If the cartridge carrier isn't moving when you press the ink button, look for anything blocking the path of the carrier. Even small pieces of paper could stop the mechanism. Use a flashlight to check the corners. (You may want to unplug the printer and try moving the cartridge carrier by hand to check below it.) Some models have the cartridge carrier run on a plastic strip that can come out of the guide on the back. Move the strip back and up and down until it is repositioned.

    I hope this helps.

    Cindy Wells

    Nov 12, 2011 | Printers & Copiers

    1 Answer

    Printer 964


    Error 0502-Carrier Stall indicates a physically blocked carrier. This condition can occur for many possible reasons. Most often, the carrier is blocked because the ink cartridge lids are open while the printer is on (Figure 1).

    carrierstall.jpg
    Figure 1: Open Ink Cartridge Lids

    Reseat the Ink Cartridges and Make Sure the Lids Are in Place
    1. Make sure the printer is turned on.

    2. Lift the printer's front cover.

      new_note.jpg Note: The ink cartridge should be in the up/loading position unless the printer is busy.
    1. Squeeze the tabs on the cartridge lids and lift the cartridge lids up. The cartridge pops up when the lid is fully lifted.

    2. Remove the cartridges.

    3. Make sure that all of the protective tape has been removed from the contacts on the ink cartridge.

    4. Replace the cartridges.

    5. Snap the lids closed.

    6. Close the printer's front cover.

    7. When prompted on the printer's LCD to choose New or Old, choose Old.

    8. Press Select.
    new_note.jpg Note: For more information about reseating ink cartridges, refer to the Maintenance or Ink Cartridge Maintenance section in the Online User's Guide.

    Back to Top
    » Reposition the Encoder Strip
    1. Remove the power cord from the printer.

    2. Lift the scanner unit to expose the inside, where the printer cartridges are located.

    3. Gently slide the ink cartridge carrier to the middle of the printer.

    4. Gently move the top part of the printer belt to the right.

    5. Using an index finger, gently push encoder strip (Figure 1) down and then back up, to get it back into the slot located on the back of the ink cartridge carrier.

      968_encoder_left.jpg
      Figure 1: Inkjet Printer Encoder Strip

    6. Gently press the strip first to the rear, and then forward, to ensure that it is seated correctly.

    7. Manually move the ink cartridge carrier to the left, then to the right, to check the positioning of the encoder strip.

    8. Once the encoder strip has been re-seated, close the scanner lid.

    9. Re-connect the power cord to the printer.
    If this information has not solved your issue, then you have to contact Dell. They may need to replace the printer.

    Jul 02, 2009 | Dell Photo 964 All-In-One InkJet Printer

    1 Answer

    Ink


    1. Buy only genuine Dell replacement cartridges. Dell states their printer cartridges cannot be refilled with ink and that only their cartridges work in the printer.
    2. Bring the cartridge carrier of the printer to the center so you can access the ink cartridges. Open the cover of the printer and the carrier slides to the center. Make sure the printer is turned on.
    3. Remove the old black ink cartridge to use the color cartridge. If you allow the old black cartridge to remain in the printer, you will get error messages that the ink is low. The printer may also keep reverting back to the black ink as the default color when printing.
    4. Open the package of the new color cartridge carefully. Remove any blue packing tape that's on the ink cartridge. Take care not to touch the gold area or you could damage the cartridge. Insert the new color cartridge into the correct slot in the printer, the right side of the cartridge carrier. The ink cartridges aren't interchangeable; they need to be placed in the correct slot.
    5. Close the cover on your printer after installing the color cartridge. Run a print test to make sure the color cartridge is installed correctly. Use the Dell Ink Management System to monitor your printer and all-in-one functions. Thanks Thiru

    Jun 15, 2009 | Dell 810 All-In-One InkJet Printer

    1 Answer

    I bought a new Dell color ink jet cartridge for my Dell All in One 942 printer and after I replaced it it still showed it as an empty color cartridge. I order it as new directly from dell. I tried to take...


    1. I TRIED HOLDING THE INK JET OVER A POT OF BOILING WATER AND THEN BLOTTED IT WITH A PAPER TOWEL AND PUT IT IN THE PRINTER..CICK ALIGINMENT AND IT WORKED!!!

    Jan 18, 2009 | Dell 942 All-In-One InkJet Printer

    2 Answers

    Dell Photo All-in-One Printer 944 cartridge carrier malfunction


    Nobody fixes ink-jet printers anymore.

    If the old cart will go back in OK, it could be a bad cartridge.

    Dec 28, 2008 | Dell 922 All-In-One InkJet Printer

    2 Answers

    Dell 966 All in one printer


    make sure sticker off ink as u put it in go download new drivers from dell.com for it they have big updates to fix that

    Feb 21, 2008 | Dell 966 All-In-One InkJet Printer

    2 Answers

    Carrier jam


    This fixed the problem for me : found it on the Dell support website:

    Reposition the Encoder Strip

    1. Remove the power cord from the printer.

    2. Lift the scanner unit to expose the inside, where the printer cartridges are located.

    3. Gently slide the ink cartridge carrier to the middle of the printer.

    4. Gently move the top part of the printer belt to the right.

    5. Using an index finger, gently push encoder strip down and then back up, to get it back into the slot located on the back of the ink cartridge carrier.

      new_note.jpg Note: There is a small slot on the back of the ink cartridge carrier, into which the encoder strip fits.
    6. Gently press the strip first to the rear, and then forward, to ensure that it is seated correctly.

    7. Manually move the ink cartridge carrier to the left, then to the right, to check the positioning of the encoder strip.

    8. Once the encoder strip has been re-seated, close the scanner lid.

    9. Re-connect the power cord to the printer.

    Jan 04, 2008 | Dell 924 All-in-One InkJet Printer

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