Where can i download a copy of this?
i can't find my cd and it is not on the drivers and downloads page of the dell site
i have a dell 942 all in one photo printer i have re installed the drivers from dell but when i go to all programes i cant find the dell all in one centre can you help me please
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
http://www.brother-usa.com Upper right side, downloads and support, click Downloads/FAQs/Help and more. From the drop down in the middle of the page, select: Multi-Function Center (MFC and DCP series) Select model MFC-290C, click View Support Information Then click MFC-290C Downloads on our Online Solution Center
Select Drivers, pick your operating system, then your language, then Search.
Download the Full Driver & Software Package and you should be good to go. :)
Usually you can download complete drivers and scanning applications from the manufacturer's support web site. I usually throw my CD's away and download the most recent drivers and software off of the site - even when the printer is new the drivers on the manufacturer's site are usually more recent than the ones on the CD.
Hi, This issue could be occurring due to number of reasons, it could be due to the corrupt All in one software or it could be due to the scanner hardware as well, since you have confirmed that the printer prints fine you are absolutely right that the communication between the printer and the computer is good,however to know where the problem lies and to fix the issue disconnect the printer form the computer and try to make a copy form the printer itself, if the printer is able to make a copy then the printer scanner device is working absolutely fine, however if the printer scanner is unable to make a copy check if there is any error message displayed on the printer LCD, if you find any error please keep me posted so that I can send you the resolution for the relevant error, alternately you can download and install the firmware form the Dell’s support site to fix the issue, here is the link form which you can download and install the firmware:http://support.dell.com/support/downloads/download.aspx?c=us&l=en&s=gen&releaseid=R98804&SystemID=PRN_ALL_A962&servicetag=&os=WW1&osl=en&deviceid=7348&devlib=0&typecnt=0&vercnt=1&catid=-1&impid=-1&formatcnt=1&libid=40&fileid=128061 Please make sure that you do not turn off the computer or the printer while the firmware is being downloaded or installed. After the firmware is downloaded and installed then restart the printer and the computer. Check if the issue is resolved, if the issue still persists then you will have to replace the printer as there is nothing much that can be done to fix the issue as the scanner hardware is failed. If the printer is able to make a copy form the printer then try these steps: Download and install the updated driver for the Dell’s support site, however before you download and reinstall the drivers uninstall the previous version of the driver before you install the latest version, here is how you can uninstall the previous driver.
Insert the Disk labeled Dell All in one center disk in the CD ROM.
Click Next and select Uninstall form the list.
Click on continue to uninstall the software.
After the All in one software is uninstalled disconnect the printer form the computer and the restart the system.
Download the latest driver form the Dell’s support site and then install it.
Install 1.Double-click the new icon on the desktop labeled 962ENA01.exe. The Self-Extractor window appears. 2.Click OK or Continue. The Self-Extracting Driver Installation window appears and prompts to extract files to C:\DELL\DRIVERS\R92834. 3.Leave all of the default settings and click Unzip or OK. If the directory doesn't exist, you'll be prompted to create one. Click Yes. A Self Extractor window appears and indicates C:\DELL\DRIVERS\R92834 files were extracted. 4.Click OK. Follow the on-screen installation instructions in the window.