Question about Broksonic CTGV-5463TCT TV
I have a Broksonic CTGV-5463TCT 19" TV that is programmed with an RCA universal remote. I hooked up a Cyberhome 300 DVD player and cannot get a menu screen to show up. I have the original remote for this player and the only functions that work are the power on/off and the open/close tray. I don't know how to switch the TV tuner mode to 'aux' or video to play any DVD's.
I have a broksonic and the remote is broken. I have it on Aux and need it on Video. I contacted the company and there is no way to do this without the remote. I had to buy a new remote from them. The cost was almost $25.00. They are sending it to me and I will have TV again. I did tell them that this is a problem that needs addressed to the company and they were not very receptive to that suggestion. The number to call is 1-800-333-9099. Make sure you have your model number. This is what they wrote in an e-mail when I request assistance: "Unfortunately, our models are not compatible with any other manufactures." I took this as to not try any other type remote.
Posted on Mar 24, 2008
I contact the company at the following address:
HATZLACHH SUPPLY INC.
935 Broadway New York, NY 10010-6061
TEL: (212) 254-9012 * (800) 333-9099
They told me that the remote I had was an old one and didn't have the a/v button on the remote. They are going to send me a new remote free of charge and that should fix the problem.
Posted on Feb 01, 2008
If there is an Input button or a TV/Video button on your universal remote that might get you to the auxiliary inputs.
Posted on Jul 16, 2007
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Posted on Jan 02, 2017
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