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How to do a system recovery when my cd rom drive doesnt work?

I have a gateway computer that is about 7 or 8 years old. A little while ago the cd-rom drive just went. Then 6 months later it froze up while I was on the web and I shut it down using the surge protector. When I turned it back on a message came up saying boot failure system halted. I cant use my recovery cd because my cd-rom drive is useless. I tried booting it up again and now the same message still comes up only now it says media failure too. Any suggestions as to how I can do a recovery without a working cd-rom drive? And pressing f-11 does not work. Any suggestions would be greatly appreciated.

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  • eshortie103 Jan 26, 2009

    Thanks! Would a flash drive work? How could I make it bootable? Would I have burn my system recovery disc? 



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Got to have a new cd-rom drive mate, most practical approach.

other options are network boot (done in offices with many computers), USB boot (if your BIOS supports it & you need to have a USB device with the bootable image of the system disk), etc.

Posted on Jan 26, 2009


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Look at removing the upper and lower filters from the CD drive on Windows, Microsoft has a guide here

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PLEASE read all the way through before doing any of the options.Thanks,

Sounds like something in the system files/registry may have gotten corrupt. Perhaps one of the programs you installed caused an issue. Whatever the case, if it's brand new you should have a year,or at least minimum of 60 or 90 days of free tech support from Gateway, this would probably be the most time efficient method.

Just to know in advance: Depending on the computer, if it didn't come with a set of back up disks for the Vista program, ( program file are securely saved/stored on the Hard Drive ) Gateway will recommend you create a back-up set if it didn't come with one. Advisable to do this anyway in case of a complete Hard Drive failure.. They should be able to walk you through the procedure to get it back online.

If calling Gateway tech support isn't an option, then you may be able to try a SYSTEM RECOVERY to a time before the problem developed, I'm not sure if that will work or not, won't hurt anything to try. If that doesn't work, the system may be able to reinstall the files for the dvd/cd rom drive.

To find where to see if this is an option that can be done, ( it will say something like Application Recovery or Gateway Application Recovery ),and to find the SYSTEM RESTORE, and to find the location of where to create the back -up disks if that is a necessary option, and to find how to do any of the other options mentioned, DO THIS---> From your start menu open ALL PROGRAMS > open PC HELP & TOOLS > In that list you should see all of the options mentioned here.

The other option is to uninstall, or rather do a complete system recovery. Just make sure you have a back-up of everything you want to keep that you have saved on it because it will delete everything. If you have the disks for the Vista program great, if not and the program is on the hard drive, make a set of back-up disks for the vista program itself. This is recommended always just in case of a complete Hard drive failure.

If you can't call Gateway for tech support,TRY THIS ONE FIRST, you should be able to go to the Gateway website and find the download for the driver for your dvd/cd rom, try downloading it and installing it before you do any of the other options. A complete System Recovery is a big pain and time consuming, plus you will have to get/borrow from a friend a cd/dvd writer to back up everything before you start a recovery.

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