Question about Acer Aspire 5004WLMi Notebook

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Overheating problem, I think

My wife owns this model laptop, and it often shuts itself down. I haven't personally been working on it when this has occurred, but it seems to me from her descriptions that it might be overheating. She says it often gets hot before it shuts down. She doesn't typically run any programs that are processor-intensive. She mostly just runs the Internet, Office, a firewall/anti-virus, etc. Any ideas as to what this might be, and what solutions might be an option?

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Its unusal for an Acer to overheat unless the vents around the fan and extractor vent are blocked, or the fan is not coming on, it should fire up every so often unless there is processor hungry programmes working, so hoover around the vent areas gently. The problem may also be down to a corrupt driver, so to get a clue as to what may be causing it, go to start>all programmes>control panel>administrative tools>event viewer, then look in the left hand list and click on each category and look for any red crosses that appear in the list on the right, if so right click on it select properties and you can then go to microsoft for a possible answer to the problem

Posted on Jul 16, 2007

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