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I downloaded a program containing a virus that is quickly killing

I downloaded a program from the internet and my computer started acting and freezing up within 2 mins., I ran my shell extension scan on the file and my antivirus program says that it is unable to repair or remove the infection. Help! Please. What do I do, besides be 1,000,000,000 more careful .
Can u suggest what I can do to fix it?

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  • Russ Andrews
    Russ Andrews May 11, 2010

    Have you updated the Anti virus to the latest update? Which one are you using?

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  • 3,940 Answers

It sounds like you got a dose of WINAntivirus Pro 2009, really nasty spyware. If that is the case, reformatting the system is almost a given.

You can try programs like Ad-Aware and Spybot search and destroy but some of these new ones are just way too time intensive to fully remove

Posted on Jan 26, 2009

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Computer freezing up


You might have a virus or infection causing the freezing. Try booting into safe mode, then download and install MalwareBytes and run a Quick Scan.

Turn off the computer, then hit the power button to turn it back on and immediately start hitting the F8 key repeatedly until you see SAFE MODE. Take the Safe Mode With Networking option (this will give you internet connectivity) and let it boot up. Safe Mode will look different to you, the screen will be darker and the icons bigger, this is normal. Open your internet browser then download and install MalwareBytes and run a Quick Scan.



Go to www.google.com and in the search box type: "Download cnet Malwarebytes" (without the quotes). Download and install malwarebytes from the sites download.cnet/malwarebytes. When the site opens up click on the Green Download button on the left. Do not click the Red Download button, that's junk. When it finishes installing the Gui Interface will open up with an offer to Accept a Trial Version or Decline. CLICK DECLINE you want the totally free version. Run a QUICK SCAN. As it scans, if it finds infections the number will be in red. When it finishes scanning, click SHOW RESULTS. A notepad text document will open up showing you the results. You can close the text document and go back to the Gui Interface where you will click REMOVE SELECTED RESULTS. The objects will already be selected for you. When it finishes removing the objects click ok and it will sometimes reboot your machine.


Jun 06, 2012 | HP PC Desktops

Tip

What is a Virus and how do I know if I have one ?


There are some obvious symptoms that your computer will develop when it gets infected with a virus. But the first thing I have to mention is that if you had a decent antivirus program installed on your computer you would not have a problem. The virus programs now days are fantastic in crushing any chances of a viruses infecting your computer.

What is a virus?
A virus is a small program that gets into your computer undetected in order to cause havoc. This small software program has either been developed because the author enjoys causing disasters for other people or sometimes for monetary gains. Sometimes a virus is packaged in a file that is called a trojan virus. It is disguised as something else, and once it has gained access to your computer it then releases its intent.

How does a virus get onto my computer?
The people that develop these viruses are constantly finding new ways to infiltrate your computer. When one door shuts, another one opens for them. However the most common ways to get a virus on your computer is through the internet. You might download a file that contains a virus, or maybe you might open an email that has one attached to it. Sometimes even visiting a bad website can infect your computer. The worst one of all, however, is when people download illegal cracked software. This software has usually been taken apart and repackaged with a few extras attached. Maybe you download music or videos from the internet. How do you know you are actually downloading the file you intended to. The file may be named to deceive you, and once you open it you will release the virus.

How do I know if I have a virus or not?
If your computer has been infected with a virus you will quickly see odd signs that it exists. Weird things start happening that you cannot explain. Files might move around, odd error messages may appear, programs might start to fail. For example if your virus scanner program stops working then it could have been disabled by a virus. With all this action taking place in the background your computer will also start to run slow and seem like it is busy all the time.
When browsing the internet you might find that you will not able to visits the pages that you choose. You will be redirected to different websites. You computer might also be sending emails to everyone in your contact list without you knowing.

What can a virus do to my computer hardware components?
People think that a virus simply attacks the file systems of your computer, however this is not true. Some viruses are designed to damaged computer hardware components until they are ruined completely.
Many people will argue that a virus only infects software, however all hardware is controlled by various types of software. Infact the entire computer is controlled by BIOS which is software. BIOS controls the temperature of the motherboard. What if a viruses only purpose was to change the temperature control on your motherboard. The motherboard would overheat and fry itself.
In the old days viruses used to be developed to set the read speed of a floppy disk drive to speeds beyond its capability. The Floppy disk drive would overheat and fry from being overworked. Now days Windows Vista has a service called Superfetch that searches your hard drive, finds out what you use the most, and makes it available for you.. If you made a virus to control Superfetch, we could have a serious problem. Most Vista users already have Superfetch disabled on their computer. A virus could enable it, tell it all files are important, keep it searching non stop, and fry your hard drive that way. Now I can here someone saying "yeah right, not with all the security we have around today". Well you should never underestimate these guys who develop viruses. They can work around anything.

What should I do if I get a virus?
If you suspect that your computer has a virus, scan your computer asap with an antivirus program. If you do not have one or yours is not working, download another one, or get a free scan using the free online virus scanners, such as :-
Symantec Security Check :-
http://security.norton.com/sscv6/WelcomePage.asp
or
Kaspersky lab :-
http://www.kaspersky.com/scanforvirus

There is no guarantee that these free scanners will cure your computer but they might just confirm the fact that you actually have a virus.
If you find viruses but cannot remove them you will need to take your computer to a professional before you lose everything. Another option is to format your computer which means you loose all the files on it and re-install a fresh copy of the operating system. You can backup your files first, but please be aware that they might be infected with a virus also.
If you have scanned your computer, found viruses, and successfully deleted them, then now is the time to buy a decent program that will stop this from happening again.
Do not continue to use the computer without taking action because the longer you leave it the further the virus can spread.
What file types commonly contain viruses when you download them?
Lets face it, downloading is a dangerous business, especially when you have important files stored on your computer. Any file you download can contain a virus. My rule for downloading is to ask myself "Do I know and trust this website I am about to download from?"

Here are a few examples of common files that could contain viruses :-
EXE FILE: If you download a program or anything that requires an install file then it will be an .exe file. When you press on it to install to your computer you could be releasing a virus.
ZIP FILE: People download zip files from the internet that contain any other file type and you will not see it's contents until you open it. A zip file might have an exe file in it.
SCR FILE: Free screensavers for your computer. They always have something bad in them. Sometimes adware or viruses.
DOC FILE: A Microsoft word document can contain macros and small scripts that are viruses.

If you haven't got antivirus software installed on your computer, then refer to : http://support.microsoft.com/kb/49500 for Microsoft recommended antivirus softwares.

REMEMBER : PREVENTION IS BETTER THAN CURE

on Oct 04, 2010 | PC Desktops

1 Answer

Programs crash with no explanation.


First I would Click Start/Programs/Accessories and you are looking for the RUN command. Sometimes depending on your operating system you will see it as soon as you hit Start or Programs or All Programs. Once you get the run commad open type in "msconfig.exe" and click ok. This is the system's configuration window, Click the Tab that says Startup. The only two columns you are concerned with is the Startup Item column and the Command column. You can expand those two columns by placing your mouse pointer between two columnar headings and it will turn into a + sign so you can drag the column to see more of it. Notice that all the items have a check mark beside it under the Startup Item column. That check mark means that this application will run everytime you start your computer. Now look for items that have a check mark beside them but there is nothing under the command column or location column. If you see that remove the check mark from the item, it's a virus that's trying to hide. Also look for Startup Items that have the command of: c:\Documents and Setting\Your Userid Account Name\Local Settings\Application Data\xxxxxxx . If after application data you don't see some recognizable program then remove the check mark. Most virus attach itself to a user account under the local settings and application data area. Also if you see a startup item "dumprep 0-k" or similar, remove the check mark from it. *** Don't worry about if you remove a check mark from something you are unsure of, you can always go back in and place the check mark on it. When done click Ok and select the option to Exit Without Restart. This simply stops the virus from being able to get started when you boot your computer. You will actually have to kill it with a virus protection scan in the next steps.

Now you can then run your virus protection scans to make sure you don't have a virus causing the problem. I would take the time to run Spybot Search & Destroy and also I would Run AVG afterwards. In fact after spybot search and destroy finishes, I would turn my computer off, then turn it back on and immediately start hitting the F8 key repeatedly until you see the SAFE MODE option. Select Safe Mode and let your system boot up then run AVG in Safe Mode. AVG running in safe mode will not require any intervention from you once it gets started. However it will look a little different to you because the normal GUI Interface will not be there, instead you will have a Black DOS type window running will white letters scrolling as it scans. 99% of the viruses require the Internet Connection to function. As long as the internet connection is active the virus can function, hide and do all sorts of things. Remember you got the virus by some process of being on the internet. SAFE MODE disables the Internet so the virus cannot function or hide. Let AVG seek it out and kill it in SAFE MODE.

Mar 14, 2012 | PC Desktops

2 Answers

I am not able to open any programs on my computer such as Internet Explorer Microsoft Word itunes Solitaire etc. When trying to open any program I am asked to choose a program from a list (only Internet...


could be a virus that deleted things and left just shortcuts is what it sounds like, Best thing to do here is run system restore or system recovery disk that came with the computer.

Click start
Accessories
System tools
Then system restore

If that does nto work your going to need the recovery disk that came with the computer, Thanks for you rintrest in fixya please do rate your free answer today.

Jul 12, 2010 | Dell Vostro 220 Desktop Computer

4 Answers

Computer runs slow. which antivirus is best for installing.


Hi,
Microsoft works constantly to release updates to Windows and other Microsoft products, including Office. At Microsoft Update, you can find and install all these updates—not just the critical ones. Often, these updates will improve your computer's performance.
You can make life easier by automating Microsoft Update so your computer downloads and installs all the updates without you having to worry about them.
To automate Microsoft Update:
  1. In your Start menu, click Control Panel.
  2. In the Automatic Updates dialog box, check the Automatic (Recommended) check box. You can define the time of day when your computer checks for updates. If the computer finds any updates, it will download and install them automatically for you.
  3. Click OK.
    66797_peakperform09.jpg Automate Microsoft Update to keep your computer up to date.
Install antivirus and antispyware programs Computer viruses and spyware (hidden software that gathers information about you without your knowledge or consent when you're using a computer) both reduce system performance. Computer viruses can not only reduce performance, but they can also destroy data. Any computer that accesses the Internet should have antivirus and antispyware programs installed.
Smooth running
Follow these steps and you'll have your computer purring like a vintage Porsche (or whatever your dream car of choice is). And the best part? Maintaining your computer is a lot less messy than an automobile. You don't even have to roll up your sleeves

May 18, 2010 | PC Desktops

3 Answers

Got virus av guru, how do i remove it?


Hi

I know the last soluation will not have heklped as the av guru stops you from opening anything even IE so here is what u do.

Turn off your Computer!

Re boot and as oon as you get the start box appearing click on it,
Click All Programs
Accesories
System Tools
System Restore

The system will shut down automatically and resotore will start.
Leave this to run select a dtae 24 hours before you got virus and all will be well.

Trust me I had it early this week .

Once done run anti virus software, Spyware, Reg cleaner and Defrag

This will sort it completely.

NOTE:- You do have to be very quick with starting resore OR virus wil stop you opening anything.

Get back to me if u need anything else.

Mar 04, 2010 | HP PC Desktops

3 Answers

Antivirus protection scan


It *WILL* install a virus if you allow it to. Sometimes these programs make it very difficult to NOT download their ****. It's telling you to download something in the hopes that you WILL accept the download.

***Do NOT download anything that you do not WANT to download. ***

Anytime you get to a website like this, make a note of it to never visit it again. Anytime you want to download something, make SURE it is what you want and nothing more. At the end of the day, it is NOT worth risk. The wrong decision could ruin your computer, lose your files, misdirect your websearches, slow your internet connection, among some of the results. The internet can be a very dangerous place.

Better to err on the side of caution.

Hope this helps.

P.S. Do an antivirus update and run a scan at LEAST once a week. Even the safest websites can put **** on your computer.

Jan 13, 2010 | PC Desktops

2 Answers

Still cant work it out!!


u can do one thing . if u r system is infected by virus, some unknown programs are running in background. kill that process through task-manager. just check how much CPU is used by that program and f it is using more kill it. then download avast 4.8 pro from avast.com and clean it.

Dec 23, 2008 | PC Desktops

2 Answers

My aser keeps freezing and system repair dont solve the problem and the system repair says it could not repair ???


Have you added a program or hardware just before it started freezing. How long has this been going on?
God Bless Greg

Nov 20, 2008 | Acer PC Desktops

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