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There are some video cam that are not compatible with the NEW operating system like for windows 7. But still try to install software driver for video cam express and maybe it works. Or if you can find driver for OS windows 7
You can use the driver from SONY website and run it in compatibility mode. To do this, right click on the program.exe and open the Properties menu, then navigate to the compatibility tab and select "Run this program in compatibility mode for... in the drop box pick windows XP..