Question about Huawei Prism Basic Android Bluetooth WiFi Phone TMobile

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Im locked out of my tmobile prism gmail account wont work pls help

I have tried my gmail account and it wont work tried reseting my password from my pc n still nothing help pls

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Try removing the account and then turn off the phone for a few minutes then try adding the account again.

Posted on Jan 20, 2013

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  • rosalinda Jan 20, 2013

    the gmail account?? im so confused by this i tried n tried the gmail n yahoo n nothing

  • kevin h Jan 20, 2013

    yeah you should be able to go into settings and there should be something that says account s or accounts&sync. and there you should have an option to remove account.

  • rosalinda Jan 20, 2013

    i tried calling from another cell n it wont allow me to do nothing it takes me to the same darn screen even if i stay on the phone n press the back button

  • rosalinda Jan 20, 2013

    i have been trying this for 6 hours now :'(

  • kevin h Jan 20, 2013

    oh ok so your trying to setup your gmail account on your phone? you mite have to juat go through the steps and creat a new one and then after you can try adding your other one

  • rosalinda Jan 20, 2013

    i tried using a new one n the same one n it does nothing you think maybe if i take it to one of those places where they unlock phones they may be able to ?

  • kevin h Jan 20, 2013

    I would try calling your service provider. they should be able to give you more info. you can also try taking it to a T. mobile store.

  • rosalinda Jan 20, 2013

    thanks so much for all your tips i have simple mobile idk if youve heard of it its through tmobile n we called n they were no help so i guess ill go to the store itll be my last resource if not ill have to get a new phone but there has to be a way i swear my heads throbbing i have been trying everyhting you can think of i feel drained

  • kevin h Jan 20, 2013

    I was more than happy to help, If its a new phone and your trying to get it setup and activated you should be able to take it back and either get another one or get a replacement

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