Question about Dyna-Glo D-E36 Infra-Red Wall Mounted Panel Heater

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Pilot light wont stay lit after you release the knob

Propane heater

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  • Dyna-Glo Master
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Clean pilot first ,check thermocouple is tight , you may need to change it

Posted on Jan 20, 2013

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Posted on Jan 02, 2017

  • 24 Answers

SOURCE: Pilot will not stay lit. No instructions or parts catalogue

home depot

Posted on Sep 30, 2009

  • 2 Answers

SOURCE: blue flame heater pilot wont stay lit

the thermocouple is bad.replace it and your good to go.about 8 or 10 bucks at your local hardware

Posted on Feb 03, 2009

  • 2464 Answers

SOURCE: Dyna-glo parts

thermocouples you can buy from any heating spares oulet or national energy a hone well is most common for useing as a replacement

Posted on Feb 07, 2009

  • 148 Answers

SOURCE: pilotlight will not light, getting spark, but no propane.

make sure you have the gas valve knob on turned to pilot while pressing that down while pushing the spark it should light or it is tripped on a safety like rollout switch or oxygen depletion sensor if equipped which all ventless heaters are

Posted on May 12, 2009

  • 77 Answers

SOURCE: dyna glo tag along propane heater pilot stays on but when turning

sounds like either a bad thermocouple or more likely a pressure regulator problem. should have unit checked by someone familiar with propane systems.

Posted on Jan 22, 2010

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There should be instructions on the inside of the heater access door. Make sure you are comfortable working with gas heaters. Make sure the shutoff valve supplying gas to the heater is on. Turn the gas valve to "pilot", press and hold it while attempting to light the pilot. Once the pilot is lit, continue holding the gas valve knob down for about 30 seconds. The pilot should stay lit once you release the knob. If the pilot stay lit, turn the gas valve to "on". Replace the heater access door and make sure you have proper water flow and attempt to light the heater. If it will not light, or the pilot will not stay on, you will probably have to replace the pilot generator. It provides voltage to run the heater and after time it wears out and produces less and less voltage. A millivolt heater runs on less than one volt so any power loss can be a problem. If you are able, test the pilot generator with a multimeter to see if you are getting at least 500mv when the pilot is on. If not, you should replace the pilot generator or even the entire pilot assembly. Hope this helps...

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It sounds like a thermocouple has gone bad. this is a very common problem with gas powered things ie; water heaters, furnaces, hot tubs. The telltale sign is when you release the pilot light button it won't stay lit. This is a safety feature and is relatively inexpensive and easy to repair.

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Do you have the serial number or the manufacture date? There are some design changes and I would need to know the year of manufacture to assist accurately. Usually it is a relay or the thermocouple connection that will affect the unit staying lit.

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1 Answer

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I called Nexgrill technical support at 1-800-913-8999. They are sending me a new thermo couple to keep the valve open when ignited - so the patio heater will stay on. I needed to give them the serial number (inside the propane tank door) and fax them a copy of the receipt.

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