Question about Dell (8H390) Sound Card

1 Answer

Error code 1B63:161B

I can not hear the sound , I made test for my combutor I found this error
please help me to fix the problem

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  • rkraman Mar 10, 2009

    i can't hear the sound through my internal speaker. but i can hear through my head phones. please help me to fix this problem

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1 Answer

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  • 1,102 Answers

Have you changed anything in your system
open device manager then click on your audio driver and do an update
when did this prob start

Posted on Jan 26, 2009

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1 Answer

When i call someone i can hear them but they cant hear me... i want i best solution,,, and my computer says "no sounds card found."


this indicated your sound device was error or sound driver error
try to reinstall sound driver first, if stll error like that place new sound card

Mar 31, 2011 | Audio Cards

1 Answer

Creative sound card! no sound!


Check whether you plugged in the speaker wire into the correct jack at the back of the computer (it should go into the green colored jack on the sound card).

Did you try playing a sound file? Does media player show the file as playing, but you can't hear anything? Or do you get any error? if there's any error, please mention the error.

If the sound plays but you can't hear anything, again, check the speakers are connected to the correct sound jack. Next, try connecting a pair of headphones or earphones (lower the volume before playing any sound  or music file).

If you still can't hear anything, click Start and type the command "dxdiag" in the Run box and then press the Enter key. In the dxdiag window, click the Sound tab. Check the Notes box, if it gives any error info. If your card is working, it should say 'No problems found." You can also test the sound using the "Test Directsound" button.

If you still can't hear any sound, you should check and reinstall your sound card driver manually after removing it first.

There may be other problems. For more information, check this nice blog post about sound problems.

Hope that helps.
Regards,
Raspal

Jun 14, 2010 | Creative Labs SB0400 Audigy 2 Value Var...

1 Answer

Error code 1b63:161b and 1b63:061b


Hi there,

Request to try the steps below;

1. Restart the computer and tap the f12 key as soon as it starts to boot up .
2. Select 'Diagnostic' from the boot menu. The computer will run its pre-boot assessment tests (PSA) before Dell Diagnostics starts. During the PSA you will hear some tones through the system speaker but this does not adequately test the audio hardware. Dell Diagnostics plays an instrumental piece of music complete with drums, so if you only hear some tones then you have only run the PSA.
3. Dell Diagnostics should open after the PSA tests, or you should see an option to open it. If you have ever reformatted your entire hard drive then Dell Diagnostics will no longer be there as an option. In that case run it from the Drivers and Utilities (Resource) CD if you have one.
4. Select 'Custom', then the audio tests. (At this point - after you have opened Dell Diagnostic custom - if you can't find the option to select the audio tests that is a symptom of a failed audio chip.)
5. The tests will run. Alternate between using headphones and listening to speakers in case only one signal path is working.
The tests will play some audio and ask you whether you heard it.
6. If you don't hear the music during the test it definitely means there is a hardware failure somewhere in the system. In this case Dell will repair the computer if it is still under warranty.
7.If you do hear the audio during the test but not when you boot back into Windows, that almost always means the hardware is okay but there is a problem with the audio driver or with Windows.
8. Error codes: If you answer 'no' to any question that the test asks you, the test generates an error code that can tell a Dell technician that you answered 'no' to that question. The test does not know the exact component that has gone bad. Before answering 'no' to a question, make note of the circumstances at that point so you will know in general what the error code means.
Regards,

Anirban Mazumdar
http://www.ikarmatech.com

Sep 09, 2009 | Dell (8H390) Sound Card

1 Answer

DirectSound test results: Failure at step 19 (User verification of software): HRESULT = 0x00000000 (error code)


It sounds like you may need to Update the Drivers. If not you may have a Bad Sound Card.

Jan 22, 2009 | Audio Cards

4 Answers

Please install proper drivers...error cod 88780078


The sound card features might be turned off and causing Error Code: 88780078.

To activate these "features":
1)control panel
2)sounds and audio devices
3)Hardware tab
4)sound card should be listed... highlight... Properties
5)Properties tab
6)Audio Devices
7)highlight sound card and click Properties
8)If audio features are disabled... select "Use audio features on this device"
9)restart computer

Dec 25, 2008 | Compaq Creative Sound Blaster PCI 64 Sound...

2 Answers

No sound!


Did you get the driver from HP? Here is a link to install (or download) the driver for your system. It may be beneficial to download it to your computer in case you need it again.

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Dec 22, 2008 | Audio Cards

2 Answers

M2N-MX sound


Try reinstalling the drivers, which can be found here.

Apr 06, 2008 | Creative Labs Sound Blaster Live! 5.1...

4 Answers

I found code error 88780078


Remove the sound card from the computer if it's a PCI card in a desktop, then restart the computer and reinstall the driver a fresh. . If unremovable from the motherboard, try reinstalling the driver afresh.

Also, please provide more specs on your type of computer

Feb 17, 2008 | Audio Cards

3 Answers

Speaker problem


Hi MickyMac,

I have noticed this is an old request. Have you had this problem fixed?

Dec 28, 2007 | Audio Cards

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