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If you can finish a sale but the drawer does not open, check the wires that come from the bottom of the register to the drawer. If one has broken or the plug has disconnected from the drawer, it will not open.
As long as you are able to complete the sale normally (or use the no sale function), the problem is usually due to a locked cash drawer or something jamming the plastic insert inside the drawer. ----------
Basically any DL drawer with the same connection on it as the one you have. Sometimes the register may not sit perfectly on top - some drawers have holes to secure the feet of the register, but it should be able to open the drawer.
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If anyone needs more information, the Casio TE-4500f manual is here:
http://the-checkout-tech.com/manuals/cashregisters/Casio5.php
It sounds like you might have a bent drawer. The lock is totally independent of the latch, so if it won't open at the end of a sale and it won't lock with the drawer key, then you have a drawer problem that will probably involve some panel beating.
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If anyone is looking for a Casio PCR-T2000 manual, c-tech collective have it here:
http://the-checkout-tech.com/manuals/cashregisters/Casio3.php
On most drawers, the key is only used to lock the drawer to prevent it being opened. If you want to open the drawer manually, this cannot be done with the key. You should find a trigger under the drawer for this. If you are sure that you want to lock the drawer then you will need to order a key from a dealer.
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If anyone needs / looking for a Casio PCR-262 manual, try here:
http://the-checkout-tech.com/manuals/cashregisters/Casio2.php
Hi. It sounds like a hardware problem, not programming. I would look at the drawer latch mechanism in the back of the drawer. Check the wiring to the solenoid (metal block in the back of the drawer). Make sure the drawer can be opened with the trigger underneath - this will tell you if the insert is jamming it, or the mechanics of the drawer are the problem. Apart from that, it is usually a drive fault in the electronics. Since this model is dying off rapidly now (the printers were a bad design by Epson), I wouldn't spend too much on it if I was you.
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