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Most of the Hotel sets use a different remote to enter the hidden menus--the system that set uses was likely on channel 81 and where it was used they needed it to come on at a specific time----going to get that specific service remote and info on how to change settings---this is the issue with buying these commercial sets.
Zenith is part of LG but different phone numbers etc
Did you try to call LG/Zenith customer support and see if they can help you? If not find your nearest LG/Zenith service center (not Best Buy) preferably a small service shop to see if they have a service remote to unlock it
If this has been a hotel TV then you cannot tune it in manually as the Hotel Mode will be activated & can only be re set to normal TV use by using a specific code from the remote control. The only other way is to re-initialise the internal memory using software that is only obtainable from a Philips dealer.
You have a hotel/motel model that cannot be programmed or any of the settings changed without a special Master remote. Sorry, doubt that you can buy one from the store, they are not sold to the public. Contact the hotel where you bought the set and try to get the model number for the remote from them. This is a different number than the model number of your tv.
If you have a remote that can access menu and your remote has number buttons and an enter key, you can follow this instructions to go to installer menu. Note that the installer menu is slightly different for each model, eg. some options are not available.
I was able to go to installer menu using two universal remotes. The remotes that I used were Dish Network 3.0IR and RCA RCU300WBL. Both remotes programmed for Zenith H2531DT TV. The reason why I had to use two remotes is that Dish Network remote was only able to access menu. It did not have ENTER key but RCA remote had ENTER key but I wasn't able to go to menu with that.
To go to installer menu (different from regular menu):
- Hold MENU for 8 seconds. - Press 9, 8, 7, 6 and ENTER in the sequence. You should be in the installer menu now. There should be a line that looks something like this: 03 VERT POS 13
Use SELECT button to scroll through each option, and ADJ button to adjust the values for each option. For example, to enable the front panel buttons on your tv, set KEY DEFEAT to 0. Other options that you might want to check:
CHAN LOCK which locks your TV to a single channel and wont let you change (set 0 to turn off) START CH/VOL will set your tv to a specified channel when you turn on tv. (set 255 to disable)
You will have to look in the menu for some of the options because they are different for different TV series. A good place to find manual is on www.zenith.com or http://safemanuals.com/
I work in an old hotel and it took me few hours to figure out how to disable start channel lock. It drove me nuts. I hope someone finds this useful.
The CORRECT answer is you must purchase a LP702 remote. Google it to find one to buy. You must unlock channels and program the channels fresh.
Some standard zenith remotes allow you to reset the tv by popping off the cover of the remote and pressing an unmarked button.