Question about HP LaserJet 4M Printer

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Printer is offline My printer is off line----how do I get it back on line? When I open the control panel and look at my printers, it states that the laserjet 4M is off line. However, the printer itself indicates that it is online. The printer has stopped printing. I am using a cable that is a parallel from the printer but is converted to be used as a usb. I have used the printer before and it has worked fine. I recently moved and had to take down my computer. After I reconnected everything, the printer stopped working.

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  • sgrimmett Jan 27, 2009

    The above suggestions does not help. Could someone send me another solution.

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Go back to your printer setting and right click on that printer and make sure it is set to default. then if you have multiple printers make sure their is not on default as well

Posted on Jan 26, 2009

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1 Answer

Keeps telling me it is off line-how can I correct it so I can print


First check on the device and printer under control panel if the status of your printer is offline or ready. If it is offline check your usb cable if properly connected and if ready state then if you send print job set to offline try to reinstall the driver. hopefully it will help you.

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My hp 900 inkjet is offline and doesn't want to feed paper.


Hi,

The solution for an offline error of a printer is to check the proper connection of the printer.

Two options exist to turn off the offline mode.

If you choose the first option to change the offline state of the printer,

then go to Control Panel and then 'Printer and Faxes' option on the Control Panel.

Double-click on the printer you want to change to online mode from the displayed window.

A pop-up window will open and you need to select 'Uncheck Printer Offline' option from the menu bar.


try this:


http://printers.iyogi.com/hp/hp-printer-offline-error.html

Hope this helps you.

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Hi,

The solution for an offline error of a printer is to check the proper connection of the printer.

Two options exist to turn off the offline mode.

If you choose the first option to change the offline state of the printer,

then go to Control Panel and then 'Printer and Faxes' option on the Control Panel.

Double-click on the printer you want to change to online mode from the displayed window.

A pop-up window will open and you need to select 'Uncheck Printer Offline' option from the menu bar.

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1 Answer

It states that the printer is offline. i have this machine for my company so how am i able to put it back online?


If you are getting an error message that states USER INTERVENTION REQUIRED or USE PRINTER OFFLINE, the printer driver may have become disabled. Please follow the directions below to resolve this issue.

Please note that the printer must be in an online state/Print mode.

WINDOWS 95/98/ME/NT/2000

1. Click on START, SETTINGS, and PRINTERS.

2. Highlight the icon of your printer with a single click.

3. Click on FILE.

4. The only check mark showing should be beside SET AS DEFAULT.

5. Ensure that there is no check mark beside PAUSE PRINTING or USE PRINTER OFFLINE.

6. Simply click on the check marks to remove it.

7. Try printing.

WINDOWS XP

1. (a. Click START select CONTROL PANEL and click on PRINTERS AND FAXES.
NOTE: If you cannot locate PRINTERS AND FAXES, Follow 1(b..
1. (b. Click START select CONTROL PANEL double click PRINTERS AND OTHER HARDWARE, and click on VIEW INSTALLED PRINTERS AND FAXES.

2. Highlight the icon of your printer with a single click.

3. Click on FILE.

4. The only check mark showing should be beside SET AS DEFAULT.

5. Ensure that there is no check mark beside PAUSE PRINTING or USE PRINTER OFFLINE.

6. Simply click on the check marks to remove it.

7. Try printing.

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1 Answer

PRINTER "OFFLINE" FROM PC CONTROL PANEL, PRINTER SCREEN READY


Make sure you have the ethernet cable plugged into the printer/network and is working properly. The toner replacement doesn't affect the network functions of the printer

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HP Photosmart C6180 goes Offline in Vista


Solution A:

Download and install this Critical Update for your printer directly from HP.

Solution B:

There have been cases where if the PC is turned off or goes into hibernate this can occur. To work around this issue the "HP CUE DeviceDescovery Service" must be disabled:

1) Click on the "Start Menu" icon on the bottom left corner of the screen, type "services.msc" in the "Start Search" edit box, and hit enter. This will trigger Vista to pop-up a "User Account Control" dialog to prompt for permission to continue. Click "Continue" to allow Vista to open the Services management console application.

2) The Services management console application is made up of 2 panels. The right panel contains a list of all services available on the system. Scroll thru this list and look for a service called "HP CUE DeviceDiscovery Service".

3) Right-click on "HP CUE DeviceDiscovery Service" and select "Properties" to open the "HP CUE DeviceDiscovery Service Properties" dialog.

4) From the "HP CUE DeviceDiscovery Service Properties" dialog, click on the "General" tab. If the "Service status" shows that the service has started, click on the "Stop" button to force the service to stop.

5) Change the "Start type" to "Disabled" and click on the "OK" button on the bottom of the dialog to apply the changes.

Solution C:

1. Set the printer to a static IP address
2. Logon to the machine as the administrator or with admin rights.
3. Remove/Reinstall the printer using the IP address

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Check the front control panel, and there should be a button that is labeled 'on line' or similar. Press it to bring the printer to an on line state.

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