Re: My zoom x6 modem doesn't block pings (ICMP). How do I...
Blocking ICMP pings on a Zoom requires a few steps:
1) Go to Advanced Setup and select Advanced Firewall Filter. 2) Enable Advanced Firewall Filter. 3) Click on Security Policy Configuration. 4) Click on Policy Rules for "Add Firewall External-Internal Filter Rules." 5) Click on Add Policy Rule. 6) In the row labeled "Protocol," select "neq" and enter ICMP where it says "(Protocol Number or Name)." 7) In the row labeled "Select the direction to filter packets," select BOTH. 8) In the row labeled "Filter Action," select DENY. 9) Click on Save Changes and repeat 1) through 5). 10) In the row labeled "Protocol," select "eq" and "TCP." Below, select BOTH for direction, and ALLOW for filter action. 11) Save changes and repeat 1) through 5). 12) In the row labeled "Protocol," select "eq" and "UDP." Below, select BOTH for direction, and ALLOW for filter action. 13) Save changes. 14) Go back to Basic Setup and save changes to Flash.
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Go to Command prompt type ipconfig if you see your gateway thank make your that your PC IP has the first three numbers the same the last one should be different. and try pinning again. make sure that subnet mask is 255.255.255.0 and also just in case disable your firewall..... tekgods
hi, find both ip address of pc0 and pc1 , when you get that , go to start, execute, and write cmd and then intro , in this window write ping and the address ip example ping 192.168.1.1 , try with both ip addreses , and try with the getaway to, if you have 0 packets lost yo must to conect, other thing is check de mask you need to have the same mask on pc0 and pc1 , chek the firewall setup
by "see" you mean it answers to ping test? if so I guess that when you ping some public IP (eg. 220.127.116.11) it does not get a ping reply... right? have you tested pinging an IP address or a internet domain. If IP address works fine but domain doesnt your problem is on DNS resolution, if both of them doesnt work seem something routing/conectivity related, try running a tracert from your PC and see how far you get on the network. If you dont pass your router then you must check its WAN configuration.
is it wireless connection or ethernet? Zoom routers have a firewall and when you have something connected that the firewall doesnt like (Xbox 360 or Gaming) it will drop the connection. goto zoom.com/x6 and it will give you instruction on how to by-pass the firewall using an different IP address.
Yes the router assigns an internal IP address. connect it up then using your PC go into the configuration of your router (http://10.0.0.2) and look under system status, scroll to the bottom and under DCHP status you will see a list of all clients connected. Your Xbox will be listed along with its internal IP address.
What did you have her ping an IP Address or a domain name?
Was she attempting to ping the gateway address on the lan side of this adsl device? In that case either DHCP is not supplying a dynamic IP address or the static IP address, subnet mask, default gateway address configuration in her adapter is incorrect.
If she pinged an IP Address and it is not the prior issue I would favor that the modem side of the device are not set properly for her internet service provider. The ISP's support/help website may help in determining the correct values here.
If she pinged a domain name like www.google.com then it could be the same as either of the above or it could be a lack of DNS addresses in the router or her local adapter configuration whereever they are preferred in her environment?