Question about Dyson Slim DC18 All Floors HEPA Bagless Upright Vacuum - Iron/Titanium/Yellow

1 Answer

Debris is not going in to the canister and the wand is constantly suctioning even when not in use

Posted by on

  • Les Dickinson
    Les Dickinson Jan 19, 2013

    you can get the part here http://www.vacpartswarehouse.com/Dyson-D...

  • Linda Hill Jan 21, 2013

    Thank you for your help. I don't see anything broken or missing on the undercarriage.

×

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • Dyson Master
  • 18,391 Answers

It sounds like The undercarrage assembly needs replacing on your machine..

If you stand behine the machine and look at the undercarrage you will see a small arm on the extream left hand side that extends from the same part that holds the back wheels.
On the end of this arm thier should be a small knob that turns the internal valve from hose to floor suction. if it is broken it won\'t change over and will either suck only thru the wand or the brush bar depending on when it broke

Bellow are two pics the one of a new undercarrage assembly ( top one)Screw driver pointing knob out
the bottom one withthe knob missing Debris is not going in to the canister and the wan - index.php?action=dlattach;topic=388.0;attach=299;image
clip.gif 040820111232.jpg (20.74 kB, 448x336 - viewed 509 times.)
clip.gif 040820111233.jpg (14.55 kB, 448x336 - viewed 476 times.)

Posted on Jan 19, 2013

3 Suggested Answers

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Dysonteam
  • 167 Answers

SOURCE: Dyson DC07 bagless - upright mode v poor suction, wand mode ok

Hi its Darran at Dyson.

From your description of the problem, it sounds as though the bleed valve is activating which only happens when there is a blockage.

We would recommend following the full blockage through as outlined in your user guide or in the Support section on our website at www.dyson.com.

Kind regards
Darran
Dyson Customer Service

Posted on Apr 22, 2010

  • 1 Answer

SOURCE: hi my dyson dc18 has great suction from wand but

My Dyson dc18 had the same symptoms. The wand worked well and the floor bar had no suction. After removing pieces & shoving my fingers into the machine (no blockage) I found the suction pipe rotates between two positions (floor and wand). It looks like a piece of plastic broke on the outside housing, so it no longer rotates positions when the wheels are raised or lowered. My son found we can move the suction by sliding a finger into the mechanism behind the wheel cover, and rotating the plastic piece clock-wise or counter clock-wise until it locks into position. It's a big pain but it works for now. I wish I could find a replacement piece online. Patty

Posted on May 23, 2010

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

It does not have the suction to pick up like it did.


Check hose, wands, power nozzle for blockages.
There is a screen located at the bottom of the bag well. Make sure this is clear of debris.
There is a possibility the motor is wearing out and needs replaced.

Feb 07, 2011 | Electrolux C101 Bagged Canister Vacuum

1 Answer

What do to if keeps spitting things out even if new bag is in?


It sounds like the roller brush is going, but the vacuum isn't working, i.e., no suction.
If you have a canister vacuum, disconnect wands from hose and place hand at end of hose. If there is suction, it's fine. If not, disconnect hose from vacuum, turn on vacuum, and hold hand to intake. If there's suction here, then the hose must be clogged; or holey hose can result in greatly reduced suction.
If it's an upright, the hose could be clogged. Or the fan broken, which would also result in no suction. It would help to know what model you have.

Oct 21, 2010 | Oreck Vacuums

3 Answers

Dyson DC17 Animal does not have enough suction from the wand handle to power the mini turbine head. The wand handle has very little suction.


Hi its Darran at Dyson.

It sounds as though your wand/hose assembly is blocked. Try following the blockage procedure in your user guide or visit our website's support section where you can use our self help guide to diagnose problems.

www.dyson.com

Kind regards
Darran
Dyson Customer Service

Mar 10, 2010 | Dyson DC17 Animal Bagless Upright Cyclonic...

1 Answer

My daughter's S3765 bagless canister has good


That means that you need to replace the belt. Here is the belt you need for your model.

Hoover Windtunnel Canister Belt

Dec 20, 2009 | Hoover S3765-040 WindTunnel Bagless...

1 Answer

No suction to the canister


Sounds like you have a blockage somewhere. I would take the hose off the canister and test for good suction. if ok then you have an issue with the hose and wand assembly. follow this to determine where you lose suction.

Oct 20, 2009 | Vacuums

1 Answer

No suction or spews debris


There is a blockage somewhere in either the hose, the powerhead, or the extension wands. Check to see if the bag is full.

Mar 07, 2009 | GE 106766 Bagged Canister Vacuum

1 Answer

Kenmore canister vac 25614


Have you checked and made sure that the hose is COMPLETELY clear and the bag is not full?

Feb 13, 2009 | Kenmore 25614 / 25615 Progressive Bagged...

1 Answer

Vacuum not picking up


At the top of your wand, do you have a plastic swivel that cover a hole in the wand? This is for when you are cleaning curtains, and if that is open, or cracked you will loose suction there... also check your hose for cracks, or breaks. If it were in the shop I would put a gauge on it... normal suction is about 80-95 inches of water lift at the end of the hose. Once you have check each section of the hose, and wand, check the housing for cracks, a missing gasket (Very Good Reason For Lack Of Suction) As to your Filter, how long have you used that one filter, you can clean them for a while, but once a paper filter gets full of FINE dust you won't get it all out, you will have to replace the filter itself at that point. I hope this was helpful.

Jan 19, 2009 | Kenmore 22512 Bagged Canister Vacuum

2 Answers

My DC05 Dyson suction has stopped...there are no blockages, the seals are good, there seems to be more suction coming from a yellow box which is situated at the top of the removable cannister. There is...


My Dyson had exactly the same problem. I found the problem was caused by a blockage in the hose. Take the hose out where it joins the cleaner (it will come out if you pull it downwards gently) and take the hose out of the handle by squeezing the yellow buttons on either side. I pushed a rubber alkathene pipe down and found a piece of plastic was blocking it even though at first I was sure it wasn't blocked.

Jan 11, 2009 | Dyson DC05 Cylinder Bagless Canister...

Not finding what you are looking for?
Dyson Slim DC18 All Floors HEPA Bagless Upright Vacuum - Iron/Titanium/Yellow Logo

61 people viewed this question

Ask a Question

Usually answered in minutes!

Top Dyson Vacuums Experts

AskDyson
AskDyson

Level 3 Expert

2572 Answers

Les Dickinson
Les Dickinson

Level 3 Expert

18391 Answers

Nick Olsen

Level 2 Expert

183 Answers

Are you a Dyson Vacuum Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...