Question about Epson Stylus Multifunction Inkjet Printer/ Copier/ Scanner

4 Answers

Epson Stylus CX7400 Ink Light Problem

After replacing the ink cartridge, the ink light stays on and won't allow me to print.

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  • Anonymous Jan 26, 2009

    I have a similar problem, I replaced the ink cartridge last night and it was working fine, bu today the printing window claims that it is not a genuine epson product and will not recognise it! I was very careful not to touch the chip on the side and have tried re-installing the ink cartridge a number of times. The cartridge I'm using was bought right from the epson website and is fully compatable so I don't understand what the problem is, especially considering it was working fine last night!



    Help!



    Alice

  • Anonymous Feb 02, 2009

    epson printer refuses to recognize black ink cartrige, epson has acknowledge this model has a problem

  • jstachow Feb 24, 2009

    Same problem here.  Just installed a brand new black ink cartridge and the printer will not recognize it.  I have reinstalled the cartridge several times, turned the printer on and off and made sure that the chip appears to be connecting properly.  any other suggestions?  (it is an Epson replacement cartridge just purchased today).

  • Anonymous May 08, 2009

    I have the same problem and have treied 2 different black replacement cartridges - so the problem must be with the printer and not the cartridge. None of the suggestion in solution #2 worked - does anyone havce any other suggestions?

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You need to open up the maintenance window and go thru the motions that you are changing the cartridges and this resets the ink levels back to full and sends data to the printer saying that they are full and the ink light disappears and it prints fine !!!

Just changing them doesn't seem to do the trick like on a lot of printers

Posted on May 15, 2009

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I just bought all the cartriges the colored and the black the colored show that they have ink and the black shows its empty

Posted on Feb 09, 2009

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Fiend your solution direct from EPSON. Here is your solution...
Epson Stylus CX7400 Ink Light Problem - 79d0c86.jpg
http://www.epson.com/printer/prob676ijt65/solution

asd-6

Posted on Sep 03, 2009

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  • Epson Master
  • 419 Answers

Few things to check.

1. That you put the right cartridge in the right slot

2. If you're using a "compatible" cartridge, that it is definitely (100%) compatible (SOME resellers have a habit of selling older stock with old chips which are not)

3. Look inside the area that the cartridge goes into and look for the little contact wires that should make contact with the cartridge chip and make sure they aren't obviously bent or broken (Don't touch them though)

4. Make sure the chip on the cartridge is clean and not soiled with ink or similar.


One of those should resolve your issue...

Posted on Jan 26, 2009

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Posted on Jan 02, 2017

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http://files.support.epson.com/htmldocs/nx110_/nx110_ug/wwhelp/wwhimpl/js/html/wwhelp.htm
Replace Ink Cartridges
Your Epson Stylus NX110 Series and its software will let you know when an ink cartridge is low or expended.
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If a cartridge is expended, the ink light stays on. You must replace the cartridge to be able to print.
SEE IMAGE BELOW
Warning:
Keep ink cartridges out of the reach of children and do not drink the ink.
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7a33c24.jpg

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Here is the Link showing instructions below. If you find this helpful, pls rate me.

http://files.support.epson.com/htmldocs/nx110_/nx110_ug/wwhelp/wwhimpl/js/html/wwhelp.htm

Replace Ink Cartridges
Your Epson Stylus NX110 Series and its software will let you know when an ink cartridge is low or expended.
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If a cartridge is expended, the ink light stays on. You must replace the cartridge to be able to print.

Warning:
Keep ink cartridges out of the reach of children and do not drink the ink.
Note:
If you need to change a cartridge before it or any other cartridges are low or expended, run the Ink Cartridge Replacement utility.

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pls rate me. Thanks and Good Luck...

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How do i install my new ink cartridges in my printer epsom


Be sure you have a new ink cartridge before you begin. Once you start the ink cartridge replacement procedure, you must complete all the steps in one session.
  1. Make sure the EPSON Stylus CX5400 is turned on and not printing. The LCD screen tells you which ink cartridge is low or empty.
  2. If your EPSON Stylus CX5400 is low on ink, press the left Menu button until you see Change Cartridge, then press the Color Copy button.

    If your EPSON Stylus CX5400 is out of ink, press the Color Copy button.

    The ink cartridges move to the replacement position.

  3. control8.jpg

  4. Lift up the scanner.

  5. ink_repl.jpg

  6. Pinch the tabs on the front and back of the cartridge, lift it out of the printer, and dispose of it carefully.

  7. install_.jpg

  8. Before you remove the new cartridge from its package, shake it four or five times.

  9. installa.jpg

  10. Unwrap the new ink cartridge and lower it into its holder, then press down on the top of the cartridge until it clicks in place.
  11. Caution: Don't touch the green circuit board on the back of the cartridge; you may inhibit normal operation and printing.

    remove_i.jpg

    If you need to replace other ink cartridges, repeat steps 4 through 6 before continuing with step 7.
  12. Carefully lower the scanner and press it down until it clicks into place. The EPSON Stylus CX5400 begins charging the ink delivery system.
  13. The On light flashes and the EPSON Stylus CX5400 makes noise. Charging takes about 30 seconds. When it's finished, the On light stops flashing and stays on.
    Caution: Never turn off the EPSON Stylus CX5400 while the On light is flashing, unless the Stylus CX hasn't moved or made noise for more than 5 minutes.

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1. Make sure the unit is turned on, and not printing. The POWER light should be on, but not flashing.

2. Lower the OUTPUT tray, and lift the scanner portion to access the ink cartridges.

3. Press and release the INK button. The print heads will move to the left, and the cartridge that needs to be replaced will stop directly beneath the OUT OF INK symbol. Make a note of which cartridge requires replacement.

4. Press and release the INK button again. If more than one ink cartridge is empty, the next cartridge will move under the OUT OF INK symbol. If no other cartridges are out of ink, the print heads will now move to the REPLACEMENT POSITION.

5. Open the CARTRIDGE COVER. Pinch the front and back tabs of the empty cartridge as you lift it out of the unit. Dispose of this cartridge.

6. Before you remove the new cartridge from its package, shake it four or five times.

7. Remove the new cartridge from its package, and lower it into the cartridge holder. Push down gently until the cartridge clicks into place.

8. Repeat steps 5-7 for each cartridge that you need to replace. Close the CARTRIDGE COVER once all of the necessary ink cartridges are replaced.

9. Carefully lower the scanner, until it clicks into place

10. Press and release the INK button.

The ON light flashes and the printer makes noise. Charging takes about 30 seconds. When it's finished, the ON light stops flashing and stays on steady.
Caution: Never turn off the EPSON Stylus printer while the ON light is flashing, unless the Stylus printer hasn't moved or made noise for more than 5 minutes.

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1 Answer

Epson stylus cx5400 reset???


try doing this :

Reclamping the Ink Cartridges

Once you start the ink cartridge reclamp procedure, you must complete all the steps in one session.

1. Make sure the EPSON Stylus CX5400 is turned on and not printing.

2. Press a MENU button until you see CHANGE CARTRIDGE, then press the COLOR COPY BUTTON. The ink cartridges will move to the replacement position.

3. Lift up the unit's cover, to access the ink cartridges.

4. Pinch the tabs on the front and back of the cartridge, and lift it out of the printer.

5. Lower the cartridge back into its holder, then press down on the top of the cartridge until it clicks in place.
Caution: Don't touch the green circuit board on the back of the cartridge, as you may inhibit normal operation and printing.

6. Carefully lower the scanner and press it down until it clicks into place. The EPSON Stylus CX5400 begins charging the ink delivery system.
The On light flashes and the EPSON Stylus CX5400 makes noise. Charging takes about 30 seconds. When it's finished, the On light stops flashing and stays on steady.
Caution: Never turn off the EPSON Stylus CX5400 while the On light is flashing, unless the Stylus CX5400 hasn't moved or made noise for more than 5 minutes.

if the issue still persists - you need to call the vendor - it´s a hardware issue

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