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Lens does not turn - Canon EF-S 18-55mm f/3.5-5.6 USN Lens

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I have been using this lens on my Canon Rebel EOS for years, but this morning it won't detach from the camera.


Hello,
While turning the lens look at the lens mount. Does the lens turn but the mount stay stationary? If so maybe there is a connection issue. With the release button pressed then rapidly turning the lens back and forth, maybe it will release. Maybe something simple, or the lens connector to the lens mount or lens mount itself is the issue.

Feb 04, 2016 | Quantaray 70-300Mm Tele-Macro Camera...

1 Answer

When i turn on my camera it says lens error and the lenso stays half way out


Hi.


If the lens do not extend completely, then problem is lens itself.. When this happens the motor is unable to retract or to extend the lens either because one of the lens rings is damaged, or because of dust inside lens rings.
Sometimes lens error occurs because batteries are nearly drained and insufficient power to lens motor. This will cause the lens rings getting out of alignment and you get jammed lens. In other cases the lens gets jammed either because of dust or dirt or because of a mechanical problem.As a result the camera freezes with lens half of the way out.

In some case the len
s can be unjammed manually (see the tips below), more commonly the lens and the camera must be disassembled and there is no other way to fix the problem.

Try the tricks below. They rarely work, but you never know:

Test always with fully charged batteries you need as much power as you can get to unlock the lens. Ensure that batteries are Alkaline or good working rechargeable.
If there is dust or sand in lens blow air with a compressor on top the lens..
Sometimes methods like helping the lens movement while turning camera on and off works, but this methods can do more damage to the camera. Help out the lens while turning the camera on.
Remove the battery, point camera to the floor and put back the battery while holding on button and still pointing to the floor. Turn on this way and see if it works.
Connect camera to USB (that gives extra +5V power) and turn on still pointing to the floor.

You find some more detailed hint using the links below. The links refer to digital cameras (no film). In your case disregard all the parts that do not apply( e.g some hint is for lens not retracting - the cause of the problem is the same and I reported the link).

Lens not retracting on digital camera.

Fixing Lens Error.

Lens Error.

Most of the time the lens error must be repaired disassembling the camera. Sometimes lens rings must be replaced. If you need a quote on repair see:
Repair.


Regards.

Ginko.

May 31, 2011 | Nikon COOLPIX L18 Digital Camera

1 Answer

Every time I turn on the camera it sais Error 99 could anyone explain it to me .thanks chris


According to ehow:

Turn off your camera and remove the memory card, lens, battery and time/date secondary battery. The secondary battery is a small, round battery about the size of a dime found in the same compartment as the main battery. It is located in a vertical slot. Slide out the secondary battery by pressing your finger on the battery and pulling it toward you.
  • Place the body cap on your camera to keep dust out. Attach the front and back lens caps on your lens to prevent scratches and other damage.
  • Let the camera sit for 20 minutes. This will clear the camera's memory.
  • Place the date/time secondary battery and a fully charged primary battery in the camera and turn it on.
  • Press the shutter release button (the button you push to take a picture). If you are still receiving an Error 99, the problem is most likely caused by the camera body itself. The camera body must be serviced by a professional camera technician.
  • 6 Turn off the camera and insert the memory card. Turn the camera back on and press the shutter release button. If you are receiving an Error 99, the error is most likely caused by the memory card. Turn off your camera and insert a different memory card. Turn the camera back on and press the shutter release again.
  • Turn off the camera and reattach the lens. Turn on the camera and press the shutter release button. If you receive an Error 99, turn the camera off and remove the lens.
  • Turn the camera so that it is face down, and gently clean the lens contacts on the camera body with a number 2 pencil eraser or soft cloth. The lens contacts are the eight small, gold pieces on the bottom of the lens mount. Be careful not to let any of the eraser scraps fall into the camera body.
  • Turn the lens so that the side that attaches to the camera is upside down. Use the eraser or soft cloth to clean the lens contacts on the lens, being careful not to let any eraser scraps fall into the lens.
  • Reattach the lens to the camera. Turn on the camera and press the shutter release button. If you are receiving an Error 99, the error is most likely caused by the lens. Take the lens to a professional camera technician for repair.
  • May 11, 2011 | Cameras

    1 Answer

    Lens error.....restart camera. Tried over and over again. Nothing works. HELP!


    Went to the beach yesterday, by the end of the night my camera gave me this error: "lens error, restart camera". The lens would no longer come out.

    I figured sand got stuck within the lens, so I did the following:

    1. Turn camera up-side-down (with lens facing down)
    2. Gently tap the sides of the camera (to loosen particles in lens)
    3. Turn camera on
    4. The lens will eventually come out
    5. Gently tap the sides of the lens
    6. Turn camera off (continue tapping side of lens as it retracts)

    I turned the camera on and off a couple of times to ensure I removed all sand particles from the camera.

    Now the camera works...thank god....


    thanks.

    Apr 11, 2011 | Canon PowerShot SX10 IS Digital Camera

    2 Answers

    Lens error response


    well not a lot to go on here is there?

    what sort of error.. turn power off and on again ? the lense oes in and out 3 times and then says turn off power and turn on again?

    if this is so, use some canned air and blow around the lens joints when turned on, turn it off and on to see if that fixed it. If not turn off power bang face down on palm several time ( no its not a joke) then turn it on again,keep doing this untill it clears it will save you $175

    Jun 20, 2009 | Nikon Coolpix 2200 Digital Camera

    1 Answer

    Lens error, restart camera


    Lens error is usually caused by mechanical faults concerning lens assembly. The lens cannot extend or retract fully, the error is detected and lens error is returned.
    Sometimes this can be fixed playing with the lens during extraction or retraction to help the lens asset getting back to normal.
    More often the camera lens must be disassembled and re-assembled by a technician to fix the problem.

    Apr 28, 2009 | Canon PowerShot SD850 IS Digital Camera

    1 Answer

    Nikon s200 when camera turned on lens error


    You may have a jammed lens assy. When the camera is turned on, camera go through a few stages of processing to be ready to take picutre and if the lens does not respond mechanically, it will give you a lens error. Lens jams due to sand or impact (even unnoticable light impact). If the lens is extended out you can somehow grab the lens barrel lightly with two fingers while turning the power on and nudge it side by side. If this did not help, take it to a reliable local technician for a diagnostic(should be free). Good luck. -james

    Mar 28, 2009 | Nikon COOLPIX S200 Digital Camera

    2 Answers

    Lens error


    I have a solution posted in doc "nikon s5 s6 lens cover error repair.doc"  uploaded on site http://www.esnips.com/web/papputatiyasStuff    It will be helpfull for you. Its is a step by step solution with images.
    Regards Mukesh

    Jan 03, 2009 | Cameras

    2 Answers

    Lens error


    wheni go to turn on my camera it says"lens error"on the screen and wont turn on lens is "stuck"open.

    Nov 26, 2007 | Nikon COOLPIX L3 Digital Camera

    8 Answers

    Lens Stuck


    Same problem guys!!! LENS HAD GOT STUCK - ABOUT ONE THIRD OUT after a knock. After lots of playing, and tapping and batteries in and out tried the whole twisting and pulling thing whilst turning off and on.

    After a few minutes it came free and whole lens popped out. I then had to twist the outer part of the lens to straighten that up and allow it to fully retract. Works a treat now!

    PS Tried the Sony online chat support - useless!!!!

    Sep 08, 2007 | Sony Cyber-shot DSC-W50 Digital Camera

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