Question about HP DesignJet 110 Plus InkJet Printer

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Error on my HP Designjet 110

Hi, I just got about 7 years old HP Designjet 110 and had some shadow lines on my prints. So I tried to do the printhead alignment but it only printed the 1st page without any tick or cross symbolising passing or failing and it feeds the page out through the back. After spitting out the page it shuts down and turns itself back on and then brings up an error (79:04). Since then it keeps on trying to go through the process of alignment every time I turn on the printer and every time it brings up the error. The error is not there until it goes through the alignment so I can actually print if I cancel the alignment at the start-up. I have tried to update the firmware as suggested to solve this error but only when the error was not there otherwise it doesn't communicate with the maintenance utility properly (It loads up several pages in the browser). Any suggestions would be much appreciated. Thank you

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  • Patrik Krchnak Jan 21, 2013

    I am also running low on black and yellow ink, but I don't see that to be an issue as in alignment video on YouTube the printer is also low on ink and goes through the process anyway. I have read somewhere that the 79;04 error is a generic error and updating the firmware should get rid of it, but it can also symbolise a hardware issue. Could the issue be perhaps with paper feeding mechanism, as the printer feeds out the alignment page through the back. I have also experienced some problems with tray feeding, it feeds the A4 pages through one after another like it is not recognising them. But manual feed works completely fine. Please!!! Anyone have any experiences with this printer? Thank you



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Posted on Jan 02, 2017

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SOURCE: hp psc 1315 paper jam


. Switch off the printer and disconnect the power supply. Allow any residual charge inside the all-in-one printer to dissipate before putting your hands or any metal tools inside the chassis.

Pin down the exact location of the jam. The 3 hot spots for a jam are before a sheet completely leaves the paper tray, anywhere between the feed tray and print carriage or between the print carriage and output tray.

Take off the front paper tray if the sheet jammed while still in the front area of the printer. If here, you should be able to see most of the paper.

Pull the sheet with both hands and steady pressure. Do not tug as you might rip the paper, leaving a piece deeper inside the machine.

Open the back panel to reach paper jammed between the feed-tray area and print carriage. Carefully remove the jammed paper.

Use the carriage access door to get at a jam further inside the printer. You may need to remove the print carriage to get to the jam.

Replace all parts and return any access panels to their closed and locked positions. Plug your printer back in and flip the power switch.

Posted on Jun 18, 2008

  • 1 Answer

SOURCE: HP psc 2110 Printer keeps

Press the cancel button. Then press the "setup" and top "copy option" buttons together to enter maintenance. Use the right arrow (right copy option) button to scroll through the options if you like, but then hit the cancel button to skip the alignment.

Posted on Jan 28, 2009

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