He Windows error "I/O Device Error" means there is an error in the computer's ability to read data when you try to install a program or to copy data from your CD or DVD drive.
This issue is likely to occur when Windows tries to use a transfer mode that your CD drive cannot use or does not recognize. To resolve this issue, you will need to change the transfer mode in your IDE channel properties.
Steps To Change IDE Properties
Click the Start button
Right click My Computer
Select Manage from the resulting menu
In the Computer Management window, select Device Manager
In the right pane, click to expand IDE ATA/ATAPI controllers
Identify your CD/DVD drive in the expanded menu and right click the appropriate drive
In the Properties windows, click the Advanced Settings tab
In the Transfer Mode box that represents your CD/DVD drive (typically Device 1); open the dropdown menu and select PIO Only
Click ok and exit all windows
If this does not resolve your issue, then you will need to go back using the above procedure and change the Device 1 in step #9 back to "DMA if available". Then, change Device 0 to "PIO Only" in the Transfer Mode box. For reference, the Device 0 is the Primary IDE Channel and the Device 1 is the secondary IDE Channel. After you change your settings, make sure you restart your system so that the computer recognizes the changes you have made. After you reboot, check the settings to make sure they are in effect. If they are, your device should now work properly.
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Hi, from the way you said your problem, might not be easy for me to just give you a direct answer to the problem. Because i don't know what happened to it before it started acting the way it those.
So what you can do for me is to write out another comment and really describe exactly what happened to it that made it the way it is now.
But before you do that let me give you some Tips to troubleshoot it first and see if it will solve the problem.
How to Troubleshoot With a Zen Stone MP3 Player
Creative Zen Stone MP3 players work without problems under most conditions, but may occasionally malfunction during normal operation. Malfunctions are often caused by errors in the player software but are occasionally caused by other issues. If your Creative Zen Stone MP3 player is not playing back music or responding to button presses, troubleshoot your device. Most problems are common and do not require service.
Plug the small end of the USB cable into the USB jack on the Zen Stone MP3 player. If the rechargeable battery is drained, the MP3 player will not work. Wait until the indicator light stops blinking before removing it from your computer.
Connect the MP3 player to your computer and open the Creative Media Lite software on your computer. Check for updates to the player's firmware by pressing the "Check for Updates" button in the software. Follow the onscreen instructions to update the firmware if one is available. Firmware updates correct problems with the software and may resolve the problem with your device.
Reset the Zen Stone MP3 player to clear any errors that may have developed in the device's software. To reset the device, stick the end of a straightened paper clip into the hole marked "Reset." The device will restart.
Reformat the player as a last resort for fixing your Zen Stone MP3 player. To reformat the player, connect it to your computer and open "My Computer." Your player is located in the "Devices with Removable Storage" section. Right click on your MP3 player, select "Format," and confirm the selection.
Tips & Warnings
If you are still unable to operate your Creative Zen Stone MP3 player, visit the Creative support website.
Reformatting your Zen Stone MP3 player will delete all of the information on your device. Only reformat your player as a last resort.
my zen xfi2 dont load, when i connect it to the PC, cant see the device. ive been installing firmware and it wrote something that i have noticed but hvnt read. now cant update back to the old firmware. when i start my player it just shows the creative and zen intro in like 2 secs but then turn off. please elp me :(
Initially, it would be possible that the Zen Stone plus is infected with a virus and your PC's antivirus is preventing access to it. Have you tried a reformat of the Zen Stone plus and or a virus scan?
Hope this be of initial help/idea. Pls post back how things turned up or should you need additional information. Good luck and kind regards. Thank you for using FixYa.
first of all go to My computer check into it properties- hardware- device manager- does it show windows portable device or not...if it doesn't show u anything ..switch off and then re connect the device to the computer and setup the network wizard.. i hope it ll work 4 u..
vista is not supported . you can try this: you should not have had to install anything for the Zen to work on Vista. If you have installed any Creative software, remove it. Reboot, plug your player in, open Device Manager, and remove the device that shows up representing your player (completely uninstall it). Reboot again, and plug in your player. It should be recognized now.
If that still doesn't work, then boot your player into Recovery Mode, and perform both a Disk Cleanup and a Reformat. Reboot the player and try plugging it in again.
if it still doesn't try another computer and upload the latest firmware to it and then try it on your pc after firmware is loade
you should not have had to install anything for the Zen to work on Vista.
If you have installed any Creative software, remove it. Reboot, plug
your player in, open Device Manager, and remove the device that shows
up representing your player (completely uninstall it). Reboot again,
and plug in your player. It should be recognized now.
If that still doesn't work, then boot your player into Recovery Mode,
and perform both a Disk Cleanup and a Reformat. Reboot the player and
try plugging it in again. if it still doesn't try another computer and upload the latest firmware to it and then try it on your pc after firmware is loaded
Make sure you have media player 11 If you can, the best test is to try your player with another PC, to see if you still have the problem. This localises whether the problem is with the PC (most likely the USB) or the player. See the link below (search on "connection problems") for a lot more troubleshooting on this. Download recovery tool off creative's website. go to my computer > click on hardware tab >
click on device manager button > in the is next screen on the bottom should have>>universal serial bus controllers
(write these down just in case it cant find them)
right click on them and uninstall
reboot let windows reinstall them Also told Microsoft hotfix causes this problem try uninstalling the last hotfix If that doesn't fix it trythe USB cable