Question about Dell Photo 964 All-In-One InkJet Printer

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Printer error I have a problem with my printer. It says CARTRIDGE ERROR ERROR: 1203. CONSULT USER GUIDE. I don't know how to fix it. I had put in a new cartridge on both black and color and it printed just fine for 2 weeks then we left for a few days and when we came back it wouldn't print! What should I do?

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  • Cyber-Biggs Chin Feb 14, 2008

    it showing that ink is in machine, but when you send to print it's saying check left cartridge

  • ronniee Feb 22, 2008

    I have installed both the color and black cartridges, both are brand new, Iwas trying off brand in color that was to be able to work in the 925 all in one and it did not work so I installed both new ones, i was successful refilling me black with refill ink from a kit but the color never worked, help

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  • 624 Answers

Per Dell this is a problem with either the ink cartridge or the cartridge carrier. The only advice given is to reinstall the cartridges, disconnect the printer power then reconnect and turn on. If that doesn?t work the next step is to replace both cartridges with brand new, genuine Dell cartridges, not refills or equivalents. If that fails the next step depends on if your printer is over 1 year old. If it isn?t then I would contact Dell support immediately for a warranty replacement since the next steps involve taking things apart. Let us know how to proceed.

Posted on Jul 15, 2007

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1 - try cleaning the copper contacts of the both carts and cart slot in the printer and try again..
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All the best Pineworks

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1 - try cleaning the copper contacts of the both carts and cart slot in the printer and try again..
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2 - when error shows up, shut the printers power off; wait one minute and turn it back on press copy.




Please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.
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1 - try cleaning the copper contacts of the both carts and cart slot in the printer and try again..
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Please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.
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