Question about LaCie (300770) 250 GB Hard Drive

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Hello, I have a Lacie 330770 250 GB hard drive.  It does not respond when I plug it into the outlet.  I have tried several different outlets in different rooms, and neither the green light on the power supply, or the blue light on the hard drive will turn on.  Any ideas what the problem may be?

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If the green light on your LaCie power supply does not light, you likely have a bad power supply. You can buy a new one from LaCie. If you are purchasing a new power supply from LaCie ask for the higher wattage unit. LaCie upgraded this a while back.

Posted on Mar 20, 2009

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Hello, the light blinking rapidly means that the drive is trying to establish communication with the computer but cannot.
First, check if the power brick is silent when plugged into the wall power outlet. If it is noisy, like hissing or high pitch noise, usually replacing it will solve the issue.
If the power supply seems healthy, it might be the port you are currently using, either on computer or drive side. Try using a different port on the computer, if no change, try using a different port on the drive. Using USB if connected firewire or using Firewire if connected USB.
If your drive is out of warranty, you can take out the internal hard drive and connect it directly to an internal port or put it in another enclosure to access your data, the internal hard drive should have no issue.
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Hello,
the first step will be to verify your power supply. When it is plugged to the wall power outlet, it should be silent (no hissing or high pitch noise) and the green light should be on on the power supply.. If it is not the case, replacing it might solve your problems.
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Take it back to where you bought it, and get them to repair/replace it, or for them to connect it to one of their computers, to "prove" that it works, at least some of the time.

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What operating system are you using? Is it windows XP or Vista? Or is it a mac?

If its under Windows, try to assign a different letter name to the drive. Go to My Computer, right click and then hit Disk Management. Locate the Lacie drive and then right click, and then choose Assign a letter name.

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