Question about Kenmore 55612 / 55614 / 5561 / 655619 Side by Side Refrigerator
Stopped making ice
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Posted on Jan 02, 2017
It has a defrost problem. Most likely cause would be the defrost thermostat which clips onto the evaporator behind the back panel in the freezer. Next most common would be the defrost timer. Third would be the defrost heater. Let me know if you want to try to test these parts. If so I will need the entire model # from the sticker in the fridge or on older models on a plate at the bottom front below the door.
Posted on Oct 10, 2007
In most cases you can easily solve this problem.
step one would be to make sure your freezer is getting cold enough. If you have icecream in your freezer is it frozen solid or is it soft. Most icemakers cycle around 0 degrees and if your freezer is not getting to 0 then it will not cycle and it will not make ice.
Step two would be to make sure you icemake is cycling. To do this simply lift the little shut off arm on your icemaker and wait about an hour then go back to the icemaker and drop the arm down. The icemaker should start going through a cycle. You should notice the arm slowly begin to raise and the ice dispencer fingers will begin to turn. Then you will hear it call for water. You may hear a humm.
If the freezer is cold enough and the icemaker is cycling that only leaves the inlet valve. replace the valve and enjoy the ice.
If the freezer is cold enought and the icemaker does not cycle, then you have a bad icemaker. Simply replace the icemaker and viola.
Third if the freezer is not cold enought 0 defrees. Then you may have a defrost problem. In this case post more info and I will be happy to help. Good luck firstname.lastname@example.org
Posted on Apr 30, 2008
sometimes when you pull the shelf in and out, it will bind on the shut off arm and cause it to "pull out" of the i/m module. the arm has to be put back into the back of the module. you can take the i/m out of the freezer or just use a mirror and look for the place the arm goes. it looks like a 1/4", round, white plastic slot. the arm just pushes into the white piece and thats what causes the i/m to shut off when full or when the arm is lifted up.
Posted on Dec 28, 2008
There is a small door under neath ice maker shelf (literally) w/ 2 small screws that keep it in place,or a button that can release ice maker on the rt. side of machine. Good luck!!
Posted on Apr 04, 2009
Your refrigerator has a defrost drain blockage behind the evaporator in your your freezer compartment. Some models like yours have leak in the turns as the water leaves the freezer. I recommend that you unplug and remove the cover to the evaporator and check the defrost condensate tray below the evaporator. A wet vacuum cleaner and poring a solution with clorox in the drain will help you clean locate the leak and where the blockage may be downline.. I do have the manual on yours and can help you solve this. Some times this is a factory defect and I can help you solve the freezing drain problem. Let me know, Sea Breeze
Posted on Jul 01, 2009
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sounds like a defrost problem. remove back freezer panel and look for ice on coils which restricts air to the Ref.
Take your mod number to an appliance parts store and they will sell the parts to fix the defrost system. Most all parts are in behind freezer Panel at the coils.
If this was helpful please rate me.
Leo Ponder Appliance-Tyler,Texas
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