I went to do load of laundry the other day and when the washer went from wash to rise, it began to rock across the room. I opened the door and discovered that the seal was twisted. Is there a way to

make sure you drain lines are not plugged.

It probally mildew growing inside the wash tub and associated water connnections like the pump housing, drain hoses. Mildew growth is common problem with front load washers. You can try to reduce the occurance of mildew by leaving the door and soap dispenser door open when not in use. Also wipe with door gasket with a rag to dry it.

To kill the mildew in the machine wash an empty load with hot water and vineagar about once a month. Repeat as neccessary. There other products to help reduce mildew such as affresh. Hope this helps you.

they should replace it. sounds like problem with unit.proberly only replace door . good luck with it.

im sorry to tell you but you may need to get a repair man out to fix the lock from the inside of the washer its sort of stoped half way through its washing cycel
i gess the drum suport springs have poped off and thats why it went for a walkys in the first place

IMPORTANT: Read thoroughly. DO NOT add detergent or other laundry products to this cycle.
1. Remove all items from the washer.
2. Open the dispenser drawer and 2/3 cup (160 mL) of liquid chlorine bleach to the bleach compartment. DO NOT use more than 2/3 cup (160mL) of bleach per cycle as this will lead to product damage.
3. Close the washer door and dispenser drawer.
4. Select the Clean Washer cycle or a full wash cotton 104 F wash (40 C). DO NOT use any higher temperature as this will cause unnecessary fumes
5. Press Start and allow cycle to complete.
6. If the bad odour persists, repeat the procedure 1 or 2 more times. This may be necessary if this is the first time you have run this cycle.
7. After the cycle is complete, leave the door open slightly to allow ventilation and drying of the washer interior.
8. Repeat the cleaning procedure monthly.
To maintain the washer freshness:
1. Use only HE High Efficiency detergent.
2. Leave the door open after each cycle to for better ventilation and drying of the washer interior.
3. Use warm / hot water in your machine unless the fabric you are washing requires cold.
4. Use the correct amount of fabric softener.
5. If your laundry room is damp, use a dehumidifier.
6. Clean the door seal of visible residue.

Betty, this is problematic of all front loading washers. I have some helpful suggestions, which have helped us with our own front loading washer.

First, whenever you're done doing a load of laundry, don't close the door all the way shut. Leave it open a couple of inches for a day to let it air dry out, which will prevent the nasty smelling odor you're getting.

I also take a small rag/washcloth to wipe out the door seal/gasket after we're done washing, that way, there's less water to contribute to foul odors, etc.

The other thing we discovered is to make our last load of wash the hot water wash, whenever we're doing whites, or the stain cycle. This helps get rid of any gunk that might hang around between wash days.

Now we don't always have a hot water wash everytime we do laundry, but by just wiping out the gasket and leaving the door open, we eliminated the odor issues completely.

Frankly, the gasket shouldn't have to be wiped out when you're done washing, but that's a design issue that we've overcome with a simple washcloth. So just do these simple steps and you'll save yourself some frustration.

We really like how clean our laundry gets with the front load washer and how little water is needed to do a load, so we've decided it's worth taking the time to wipe the gasket once we're done for the day, and to leave the door open to prevent any nasty odors.

Hope you find this Very Helpful and best regards!

ome washing machines have a cord fixed behind the filter flap door that will open the door if pulled. Is the machine full of water, if so disconect the waste pipe and drain the water into a bucket, this may let the door open if switched back on.

Last resort use a thin flat bladed screwdriver, a blunt ended one of possible to get round the seal by the lock, you may be able to release the door

The technician informed that we cannot reverse the door on the washer.

kathy..theres three screws at the bottom panel...remove them,,always unplug first...and you will see your pump claen your filter,,ok onthejob,,just screw it out