Question about RIM BlackBerry Bold 9000 Smartphone

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My e-mail will send but not receive messages on my Blackberry Bol

It worked until I added a second e-mail account.

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  • 541 Answers

May be the Mailbox for the mail client is full ....
Are you getting EDGE/GPRS in upper case


1.If you are not getting the EDGE/GPRS in small case then search the network manually in the handset and then do a hard reboot.
Main menu--> options--> Mobile network--> Network Selection has to be Manual and select on scan for the network and select the service provider or carrier name and remove the battery from the device when mobile is on and reinsert the sim........

2.If you are able to send mails then try to re-integrate the accounts and then send the service book and do the hard reboot

3.If everything is working fine reprovision the blackberry service..

Posted on Aug 10, 2009

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1 Answer

Can't send messages to some people


Have you tried removing the battery and then trying it? If so contact carrier or check your online account for any blocks/restrictions. If still acting up then backup your data on blackberry desktop manager free on PC. As a last resort try a hard reset (options, security, security wipe, type blackberry, wipe.) Hope this helps!

Jan 15, 2013 | RIM BlackBerry Curve 8520 Smartphone

Tip

Blackberry E-mail/BIS (Blackberry Internet Service) Troubleshooting


Blackberry Internet Service can stop functioning for several reasons, usually for a simple reason, that can be fixed with a simple solution.
  • Most Blackberry issues can be solved by pulling the battery while the device is on and replacing it after it about 10 seconds.
  • The Blackberry product can "fall" off your number at network level and needs to be re-provisioned by your network service provider. You can tell when this happens because GPRS/3G in the upper right corner is displayed in lowercase.
  • You need verify your e-mail on the Blackberry Portal. Every so often you need to do this, especially with hotmail/live accounts. Verifying your account can be done by logging into your Blackberry Account via the Portal and clicking on the red x.
  • Make sure your e-mail server is online & is sending out mail.
  • Sometimes Blackberry Desktop Manager can interfere with your Blackberry Service and this can be solved by uninstalling Blackberry Desktop Manager and reinstalling it, upon installation you will be prompted whether it is a Enterprise or Personal account. Closing the latter will re-enable your e-mail.
Useful Links - UK Network BIS Portals
O2 UK
Vodafone UK
Orange
T-Mobile

on Dec 01, 2009 | Cell Phones

1 Answer

How can i activate my blackberry phone


Which type of activation
1 BES(enterprise activation) (you have to contact with your BB administrator)
2 BIS(wireless activation)
follow the below instruction
GETTING STARTED
Now that you have received the BlackBerry device you have to perform the initial setup
before you can start receiving and sending emails. BlackBerry users, who selected the
BIS data plan and are only using mail.uh.edu, please see BIS initial setup heading only.
BES data plan users please skip the heading below.
BIS INITIAL SETUP
The following screen shots along with step by step instructions are intended as a guide
to setting up the mail.uh.edu account for users who selected the BIS data plan. You can
also setup other email accounts like Gmail by following the same steps listed below.
To start, scroll to the icon that reads “Set up Internet E-mail”. If you don’t see all the
icons click the menu button , all the icons should appear.

Go to, “Add An Email Account”. This will connect to the cellular providers BIS email
account setup. In short you are setting up access rights for the cellular providers BIS
server to log into your email account, retrieve your emails and push them to the
BlackBerry device.

Go to “Email Accounts” under Services. You might see the previous screen again.
Select “Add An Email Account”.

Under the heading, “Add An Email Account”. You will be asked to input your email
address and password. Your email address will be xxxx@abcd.com. Click Next.

As long as you completed the information above correctly you will have successfully
configured your mail.uh.edu account. Please allow five to fifteen minutes for the emails
to start being delivered to your device.


You have two options in viewing your emails. You can check all email accounts and text
messages under the “Messages” icon. If you only want to see your mail.uh.edu emails
then click on the icon that displays your mail.uh.edu email address.
Send a test message to your mail.uh.edu email address

Mar 28, 2010 | RIM BlackBerry ® 8830 Cellular Phone

1 Answer

I can't send or get e-mail when trying to use outlook on my touchpro 2


Try again make this settings my friend

The Mail tab is where you send and receive e-mail messages. Including Outlook E-mail, you can add up to four POP3/IMAP4 and web-based e-mail accounts in this tab.
To add an e-mail account
1. On the Home screen, slide your finger to the Mail tab.
2. If this is your first time to add an e-mail account, touch New Account on the bottom-right side of the screen.
3. Set up your e-mail account using the E-mail Setup wizard.
4. To add another e-mail account, touch Menu > Accounts > New Account and use the E-mail Setup wizard to set up your account.
For detailed instructions on setting up e-mail accounts using the E-mail Setup wizard, see Chapter 6.
To check e-mail
When there are new e-mails, the icon on the Mail tab and the respective icons of the e-mail accounts will show the number of newly received messages.





If you have installed the synchronization software on your computer and created a partnership with your device, then your device is ready to send and receive Outlook e-mail.
If you have not yet installed the synchronization software nor created a partnership, do so by following the procedures in Chapter 5.
Tip To set up your company e-mail account so that you can access Outlook e-mail messages wirelessly, you must set up your device to synchronize via an over-the-air connection with your company’s Exchange Server. For more information about synchronizing with your company e-mail server, see Chapter 7.
Add an e-mail account
To add a new e-mail account, you can do one of the following:
On the TouchFLO 3D Home screen, slide to the Mail tab and then touch Menu > Accounts > New Account; or
Tap Start > Messaging > Setup E-mail.
The E-mail Setup wizard then opens and lets you enter your e-mail account settings. See “E-mail Setup Wizard” in this chapter for details.

Jan 11, 2010 | HTC Touch Pro Smartphone

1 Answer

My iphone will not pull up any of my emails or send an email


If iPhone is unable to send or receive mails, try these basic troubleshooting steps.

1. In Settings, turn on other SMTP servers

1. Tap Settings > Mail, Contacts, Calendars and under Accounts, tap the account from which you're trying to send mail:
2. Scroll down to where it says Outgoing Mail Server and tap the box where it says SMTP:
3. Scroll down to where it says AT&T SMTP Server, and tap it turn it on.
or
Turn on all other SMTP Servers.
2. Add your email account on iPhone instead of syncing your mail settings from your computer
1. Tap Settings > Mail, Contacts, Calendars and under accounts, tap Add Account.
2. Follow the instructions. When you enter your email address, iPhone will look up your service provider's settings for you. If iPhone can't find your service provider's settings.

3. Turn iPhone off and then on by pressing and holding the Sleep/Wake button for a few seconds until the red slider appears, then drag the slider. Then press and hold the Sleep/Wake button until the Apple logo appears.
To turn iPhone on press and hold the Sleep/Wake button until the Apple logo appears.

4. In Settings, turn off Wi-Fi to only use the cellular data network

1. Tap Settings > Wi-Fi and turn off Wi-Fi.
2. From the Home screen tap Mail.

Nov 21, 2009 | Apple iPhone 3G

1 Answer

I changed my email password and now I can no longer receive or send emails out on my blackberry curve.


You receive the following message on your BlackBerry smartphone:
This email account is no longer accessible by your BlackBerry handheld. This issue is likely caused by a recent change to the password used to access this account.

To resume receiving email from this address, log in to your BlackBerry Internet Service account and verify the password is correct for this email account.

Email Account Information:
Email Account: <email account name>
Email: <email address>
UserID: <username>

Please follow below steps

Log in to your BlackBerry Internet Service account
Under the Services menu, click E-mail Accounts
Click the Edit icon for the associated account
Update the password information in the Password field and click Save. Click OK

Oct 15, 2009 | AT&T BlackBerry Curve 8310 Cell Phone -...

1 Answer

Can received & read but cannot send yahoo mail from iphone


First step is try reseting the network settings. You can do this by going to settings/general/reset and reset network settings.
This will drop you off the network and reset your phone. Bringing your phone back up with current network settings.
Try sending mail. If this doesn't work, try changing your outgoing mail server.
Go into settings/mail, contacts, and calendars/(your yahoo account)/Outgoing mail server.
This will bring you to a list of mail servers, your primary server being the yahoo server with the AT&T smtp server under other.
Click on your primary yahoo server and switch this server to off. click the blue smtp arrow on the very top left. This will bring you back to the server list. go to the AT&T smtp server and turn this server on.
Go ahead and exit out either by the arrow or the home button.
Access your yahoo account see if you can send mail.

Sep 30, 2009 | Apple iPhone Smartphone

2 Answers

Unable to receive emails on my POP/IMAP account, but i can send emails (i am on MTN nigeria's Blackberry internet services) firewall is not blocking, its showing 3g blackberry signs as well.


As i understand that you are not able to receive emails from the organization's email id,
-So first check if the inbox in the organization's email id is more than 900 emails,if so than delete or move the mails to other folder other than inbox.
-Check the memory in the blackberry handset also.
-If still not working then login to blackberry.com website (ie..ServiceProvider.blackberry.com) and then delete the organization's email account and then recreate the organization's email account and then click on service book and then click on send service book...And then you will be receiving the service book on the handset and then save it and then you will be able to receive the emails from organization's email account also.

May 22, 2009 | RIM BlackBerry Bold 9000 Smartphone

2 Answers

Email messages do not appear in inbox on Blackberry Storm


Dear Vbcarroll,

on your blackberry go in main menu- options- advance options- default services. if you have enterprise mail account setup with personal mail account, it can be the case that at the moment it is showing as desktop services but when you are in there click on main menu and change options to other mailbox which is in your case personal mail account.

that way in inbox you will receive both emails and you can see all together.

but as far as i know, I haven't setup personal account on my blackberry but i believe within main menu you get created another icon like mobile mailbox and where your personal mailbox emails are coming in. if option one doesn't work then please try to look for this new created icon within main menu.

update me if none of them are working or any other problem.

Thanks.

Regards,

AJoshi

Mar 26, 2009 | RIM BlackBerry Storm 9530 Smartphone

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