Question about HP PSC 1210 All-In-One InkJet Printer

2 Answers

Says it cannot print due to system error

Print test page is ok, cartridge is ok and newly installed but still when I want to print my word file it failed. It says it cannot print due to system error.

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I would try to reinstall the printer again.
Uninstall the printer first.
Then do a new installation.
It might be posible that the printer software did not install correctly.

Posted on Jan 28, 2009

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  • 5 Answers

Please excuse anything you might consider a dumb question but often times it's the most obvious that cause the solution.

1. Is your PC Defaulted to your Printer?
2. Is your Printer install within a Network? * If so, do you have it setup in Window's Profile?
3. Is it Password Protected ?
4. The Document you are attempting to Print from, is it associated with a Drive that is Sharing Enabled?

Those are the obvious problems and again, I mean no insult by asking you this. I just don't know if you've checked those.


Posted on Jan 26, 2009

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Posted on Jan 02, 2017

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1 Answer

Hp J5780 all in one - I cannot get the printer to attach to the bottom portion.


Regarding your recent inquiry about the HP 74, 75, 74XL or 75XL ink cartridge error message ("Cartridges Not Aligned" or similar printer alert condition) and inability to print with your HP OJ J578 printer, this type of error is normally associated to an electrical connection issue between the printer and the cartridge, or more likely, an internal micro-electronic failure inside one of the ink cartridges (.....it is very rare for both cartridges to fail at the same time). An electronic failure of the cartridge would be unrelated to the ink cartridge refill process; these same failures can (and frequently do) occur with brand new ink cartridges.* To help identify the root cause, and to confirm/determine which of the two ink cartridges is causing the failure condition, please run the 'Tap 41' cartridge's electrical diagnostic test below (refer to C.)

Please first verify the age of the ink cartridge(s)....look at imprinted date on front of ink cartridge. If this 'warranty expiration date' has expired, then potential internal electrical cartridge failures can occur due to internal corrosion, etc.

NOTE: Unfortunately, alignment pages and internal self test prints will usually print Ok even if the cartridge is internally electrically damaged. Do not use these test pages as a proxy for determining whether a cartridge is good or bad, only the 'Tap 41/43' diagnostic test report can yield this information.


DIAGNOSTIC STEPS:

A.Ensure BOTH carriage/flex cables and BOTH ink cartridge contacts are thoroughly clean before proceeding: http://inkjet411.com/?page_id=1519

B.Print Extended Self Test:

    1.Press CANCEL + OK buttons at the same time.
    2.The extended self test page should print.
    --- Verify all colors and all stair-step nozzles are firing (i.e. no missing horizontal lines should be visible in the stair-step grid patterns). (NOTE: the self test page is a 'forced' test print whether the ink cartridges are good or bad). Inspect color bars to verify proper nozzle/jetting health. If normal/regular printing is still not permitted then the problem is with either one, or both, of the ink cartridges. Activate Tap 41 test to confirm which cartridge is causing the issue.

    C.Validate the cartridge's electrical health by running the 'Tap 41' diagnostics test. Refer to video procedure (or .pdf document) at the following links on how to activate and read the service test:
    http://inkjet411.com/?page_id=544

      1.Press the * and # keys simultaneously.
      2.Enter 124 (or 123) at keypad.
      3.Use the arrow keys to navigate to the System Menu. Select Ok.
      4.Use the arrow keys to navigate to the 'print-mech tap test'. Select Ok. Should display 'code = 0'.
      5.Use the arrow keys to enter 'code = 41' (or just enter 41 on keypad). Select Ok. The Tap 41 diagnostic test pattern should begin to print.
      NOTE 1: The 'Tap 10' (extended self test) can also be activated by pressing CANCEL + OK buttons at the same time. Whether ink cartridges are good or not, i.e. this is a forced print test). Refer to following 4 paragraphs (or video) on how to interpret diagnostic report.....

      NOTE 2: You may also refer to this document for specific printer model 'Tap 41' diagnostic & 'Cartridge Error Bypass' step-by-step instructions: http://inkjet411.retailinkjet.com/wp-content/uploads/2013/04/HP-74-75-Problem-Resolution_v10.pdf

      --- Providing the color cartridge is partially functioning the Tap 41 diagnostic test print will be printed (this is a forced service print test which is mainly used for the evaluation of ink cartridge electrical health). A good HP 75/75XL color cartridge should display 600 good nozzles, while a good HP 74/74XL black ink cartridge should show 672 good nozzles. If the results yield anything different then the ink cartridge is likely damaged and will need to be replaced. Refer to video on how to read the printout.

      ---- If the printer attempts to print the diagnostic test pattern (1 page) then the printer is generally considered operational and functional, if nothing is printed, but the printer attempts to print the pattern, then the tri-color ink cartridge is either empty, clogged or severely electrically damaged (black ink cartridge is not used). You can remove the tri-color cartridge, reactivate the tap 41 test and the printer will print the diagnostic test print in black ink.

      You can also test general printer performance by running the 'Tap 10' diagnostic test, use same procedure above and enter "code = 10". Both the 'Tap 41' and 'Tap 10' tests are 'forced print tests' - the printer will make every attempt to print the pattern whether the ink cartridges are good or bad...the patterns should be utilized to diagnose cartridge health. If 'regular' printing is still not possible then one or both of the ink cartridges is damaged.

      NOTE 3: It is possible to 'temporarily' bypass the cartridge error message (for emergency printing purposes only), please refer to link above/below for video/documentation instructions. However, if the cartridge is determined to be electrically damaged, largely dependent on the 'Tap 41' diagnostic test results, the cartridge will eventually need to be replaced with a new one. With a marginally performing ink cartridge, this typically results in allowing 1 entire print job to be printed at a time. If this does not permit any print operations then the cartridge has severe internal electrical damage and will need to be replaced:
      http://inkjet411.retailinkjet.com/wp-content/uploads/2013/04/HP-74-75-Problem-Resolution_v10.pdf

      D. Cartridge Error Bypass ( Emergency Printing Only - http://inkjet411.com/?page_id=544 ):
      1. Press the * and # keys simultaneously.
      2. Enter 123 (or 124) at keypad. The 'Underware' menu should be displayed.
      3. Use the arrow keys to navigate to the Information Menu. Select Ok.
      4. Use the arrow keys to navigate to the 'checksum for relock data input'. Select Ok. LCD should display a 5-digit number after a few seconds.
      5. Attempt to send a print job to printer
      NOTE: with a marginally performing ink cartridge, this typically results in allowing 1 entire print job to be printed at a time. If this does not permit any print operations then the cartridge has severe internal electrical damage and will need to be replaced.

      *Many cartridges eventually do encounter problems or failures, especially after their original ink is gone and they are re-used, and this is often unrelated to the refill process. The "Incompatible Print Cartridge(s)" / "Print Cartridge(s) Problem" / "Refer to printer documentation" / "Cartridge Error: Cartridge must be replaced" / "Cartridge in left/right slot is not intended for use in this printer" / "Now printing alignment page" error messages are typically indicative of failed micro-electronics internal to the ink cartridge(s). Also note that it is common to have a marginally performing ink cartridge (which was performing ok before) in the adjacent slot (i.e. color), then when a marginally performing cartridge is installed into the other slot (i.e. black), both of the ink cartridge(s) then get flagged with electrical errors. Running the 'Tap 41' cartridge health diagnostics test will confirm the active state of both cartridges.

      For reference, the following page provides a complete review of the majority of cartridge error messages you may observe on your printer at one point or another:
      http://inkjet411.com/?page_id=509

      However, if your printer works routinely after inserting a brand new HP 74 and/or HP 75 ink cartridge in it, then this will confirm root cause of failure as being limited to one of the ink cartridges.

      For additional HP OJ5700 printer series diagnostics information please visit: http://inkjet411.com/?page_id=1813

      ---
      CAUTION: Be advised, the use of compatible/clone cartridges (i.e. sold thru the internet from overseas) are known to be problematic and may cause printer errors. We do NOT suggest refilling these types of ink cartridges.....refilling of HP 74/75 original/genuine ink cartridges is only suggested!

      HP 74/75 Ink Refilling Services & Additional Cautions:http://www.youtube.com/watch?v=WqnHRFpbo0w
      ---

      If you need to purchase a new HP 74/75 ink cartridge(s), we suggest you try a remanufactured ink cartridge from http://www.inkplicity.com/ as their ink cartridges typically have the lowest cost in the USA, have a high reliability rating and provide a 1-year warranty (remanufactured ink cartridges which have been thoroughly tested; purchases are only available by USA residents).

      For any additional questions please contact us directly: Inkjet411help@gmail.com


Feb 17, 2015 | HP Officejet J5780 All-In-One InkJet...

1 Answer

The light next to the ok button keeep blinking and the photo butten light stay on ..the screen says refer to printer documentntion


Regarding your recent inquiry about the HP Photosmart C5280 printer which uses HP 74 & HP 75 cartridges, and error message ("Refer to Device Documentation") and inability to print, this type of error is normally associated to an electrical connection issue between the printer and the cartridge, or more likely, an internal micro-electronic failure inside one of the cartridges (please note is very rare for both ink cartridges to electrically fail at the same time....activate diagnostics below to confirm which cartridge is causing the error condition)....or refer to the Inkjet411 website and select you printer model (...the Inkjet411 site is primarily a self-service sitelet which provides over 85 technical videos and do-it-yourself printer remedies and corrections): http://inkjet411.com/

An electronic failure of the cartridge would be unrelated to the ink cartridge refill process; these same failures can (and frequently do!) occur with brand new ink cartridges and normally occur over time due to natural degradation of the internal micro-electronics.* To help identify the root cause, and to confirm which of the two ink cartridges is causing the failure condition, please run the 'Tap 41' cartridge's electrical diagnostic test below (refer to PROCEDURE C.)
NOTE 1: Your Photosmart printer model must have two (2) good ink cartridges installed to operate/print (unlike all HP Deskjet printer models which may operate using only one (1) ink cartridge).

IMPORTANT: First verify the age of the ink cartridge(s)....look at imprinted date on front of ink cartridge. If this 'warranty expiration date' has expired, then potential internal electrical cartridge failures can (and frequently do) occur due to prolonged internal corrosion of cartridge micro-circuits, etc.

NOTE 2: Unfortunately, alignment pages and internal self test prints will usually print Ok even if the cartridge is internally electrically damaged. Do not use these test pages as a proxy for determining whether a cartridge is good or bad, only the 'Tap 41/43' diagnostic test report can yield this information.


CONTACT CLEANING / SERVICE TEST DIAGNOSTICS:

A. Ensure BOTH carriage/flex cables and BOTH ink cartridge contacts are thoroughly clean before proceeding: http://inkjet411.com/?page_id=1519

B. Print Self Test Page:

1. Press and hold the CANCEL button.
2. Press the COLOR COPY button. Release both buttons.
3. The self test page should print. The printed pattern will verify printer is generally functional

--- The self test page is a 'forced' test print whether the ink cartridges are good or bad. Inspect color bars to verify proper nozzle/jetting health. If normal/regular printing is still not permitted then the problem is with either one, or both, of the ink cartridges. Activate Tap 41 test to confirm which cartridge is causing the issue.

C. Validate the cartridge's electrical health by running the 'Tap 41' diagnostics test. Refer to video procedure or .pdf document at the following links on how to activate and read the service test report: http://inkjet411.com/?page_id=536

1. Load Letter/A4-size paper into paper feed tray.
2. If any lights are blinking, first press Cancel to attempt to clear.
3. Press and HOLD the Cancel button, press Ok button once.
4. At 'Mfg Commands' menu, click Right Arrow once until 'uiaux service' menu is displayed.
5. At 'uiaux service' menu, click the Right Arrow until Special Reports menu is displayed.
6. Select Ok, then click Right Arrow until the 'print-mech button tap' menu is displayed.
7. Select Ok (Code = 0 will be displayed); click and hold Right Arrow until 'code = 41' is displayed. Use the Left Arrow if you need to decrease numerical count.
8. Select Ok. Within one minute the Tap 41 diagnostic test report should be initiated and print (whether ink cartridges are good or not, i.e. this is a forced print test). See following 4 paragraphs (or video) on how to interpret diagnostic report.....

NOTE: You may also refer to this document for specific printer model 'Tap 41' diagnostic & 'Cartridge Error Bypass' step-by-step instructions: http://inkjet411.retailinkjet.com/wp-content/uploads/2013/04/HP-74-75-Problem-Resolution_v10.pdf

--- Providing the color cartridge is partially functioning the Tap 41 diagnostic test print will be printed (this is a forced service print test which is mainly used for the evaluation of ink cartridge electrical health). A good HP 75/75XL color cartridge should display 600 good nozzles, while a good HP 74/74XL black ink cartridge should show 672 good nozzles. If the results yield anything different then the ink cartridge is likely damaged and will need to be replaced. Refer to video on how to read the printout.

---- If the printer attempts to print the diagnostic test pattern (1 page) then the printer is generally considered operational and functional, if nothing is printed, but the printer attempts to print the pattern, then the tri-color ink cartridge is either empty, clogged or severely electrically damaged (black ink cartridge is not used). You can remove the tri-color cartridge, reactivate the tap 41 test and the printer will print the diagnostic test print in black ink.

You can also test general printer performance by running the 'Tap 10' diagnostic test, use same procedure above and enter "code = 10". Both the 'Tap 41' and 'Tap 10' tests are 'forced print tests' - the printer will make every attempt to print the pattern whether the ink cartridges are good or bad...the patterns should be utilized to diagnose cartridge health. If 'regular' printing is still not possible then one or both of the ink cartridges is damaged.


ERROR BYPASS OPTION (TEMPORARY ONLY):

NOTE: It is possible to 'temporarily' bypass the cartridge error message (for emergency printing purposes only), please refer to link above/below for video/documentation instructions: http://inkjet411.retailinkjet.com/wp-content/uploads/2013/04/HP-74-75-Problem-Resolution_v10.pdf

However, if the cartridge is determined to be electrically damaged, largely dependent on the 'Tap 41' diagnostic test results, the cartridge will eventually need to be replaced with a new one. With a marginally performing ink cartridge, this typically results in allowing 1 entire print job to be printed at a time. If this does not permit any print operations then the cartridge has severe internal electrical damage and will need to be replaced.

------------------------

* The "Incompatible Print Cartridge(s)" / "Print Cartridge(s) Problem" / "Refer to printer documentation" / "Cartridge Error: Cartridge must be replaced" / "Cartridge in left/right slot is not intended for use in this printer" / "Now printing alignment page" error messages are typically indicative of failed micro-electronics internal to the ink cartridge(s). Also note that it is common to have a marginally performing ink cartridge (which was performing ok before) in the adjacent slot (i.e. color), then when a marginally performing cartridge is installed into the other slot (i.e. black), both of the ink cartridge(s) then get flagged with electrical errors. Running the 'Tap 41' cartridge health diagnostics test will confirm the active electrical state of both cartridges.

For additional HP printer diagnostics information please visit: http://inkjet411.com/?page_id=1813

Please let us know if you have any additional questions regarding procedures outlined above and/or questions relating to the provided technical information. If you are interested in the top 'refill friendly inkjet printer models', our suggested list is posted on-line and our Inkjet411 internal labs have verified there are no issues (in ink compatibility or color output) with all of these models: http://inkjet411.com/?page_id=3585

---
INK CARTRIDGE REFILL SERVICES:
Costco USA (464+ stores): http://www.costcoinkjetrefill.com
Costco Canada (62+ stores, more coming soon): http://www.ca.costcoinkjetrefill.com
Costco United Kingdom (7 stores):http://uk.costcoinkjetrefill.com/
Costco Mexico (35+ stores): http://es.costcoinkjetrefill.com/
Fry's Electronics (34 stores): http://www.frys.com/ads/page195
Best Buy Canada (13 stores): www.geeksquad.ca/inkrefill/
10 Major Universities in USA & Canada
Ink Cartridge Refill Store Map Locator: http://www.go2ris.com/

Alternatively, if you need to purchase a new HP 74/75 ink cartridge(s), we suggest you try a remanufactured ink cartridge from http://www.inkplicity.com/ as their ink cartridges typically have the lowest cost in the USA, have a high reliability rating and provide a 1-year warranty and free shipping over $20 (products available to US residents only).
---

For any additional questions please contact us directly: Inkjet411help@gmail.com

-Thank you
Inkjet411 Team Member

Jan 12, 2015 | HP Photosmart C5280 Printer

2 Answers

Cartridge 91


Regarding your recent inquiry about the HP 94, 95, 96, 97 or 98 ink cartridge error message/condition and inability to print to your HP OJ 7310 printer, this type of problem is normally associated to an electrical connection issue between the printer and the cartridge, or more likely, an internal micro-electronic failure inside the cartridge itself. An electronic failure of the cartridge would be unrelated to the ink cartridge refill process; this same failure can occur with a brand new ink cartridge*. While there are workarounds available, they are considered temporary in nature (and do not always work). Please execute the 'Tap 41' Diagnostics Test Report below to confirm which cartridge is actually causing the issue and to check the cartridge's overall electrical health (refer to Procedure C. below) or see our HP OJ 7310 support page: http://inkjet411.com/?page_id=1826


Please first verify the age of the ink cartridge(s)....look at imprinted date on front (or back) of ink cartridge. If this 'warranty expiration date' has expired, then potential cartridge failures can occur due to internal corrosion, etc.

NOTE: Unfortunately, alignment pages and internal self test prints will usually print Ok even if the cartridge is internally electrically damaged. Do not use these test pages as a proxy for determining whether a cartridge is good or bad, only the 'Tap 41/43' diagnostic test report can yield this information.


PRINTER CLEANING / DIAGNOSTIC PRINTER TESTS:

A.Ensure BOTH carriage/flex cables and BOTH ink cartridge contacts are thoroughly clean before proceeding: http://inkjet411.com/?page_id=1519

    B.Verify the carriage clip (metal restraining band) for the black cartridge stall is installed/present (if applicable for your printer model)....remove the color cartridge and look at the color clip/stall position for a direct comparison. If the carriage restraining clip is missing then you have a mechanical failure of the printer. Check your user manual.
    C.1. You can confirm the black and color ink cartridge's electrical health by running the 'Tap 41' diagnostics test (most Officejet models - see C.2. below for alternative procedure):

      a.Load Letter/A4-size paper into paper feed tray.
      b.Press the * and # keys simultaneously.
      c.Enter 124 (or 123 on some models) at keypad. The 'Underware xxxx' menu should be displayed (or 'Support xxxx' menu).
      d.Use the arrow keys to navigate to the System Menu (on certain Officejet models you may need to go to 'Reports Menu'). Select Ok.
      e.Use the arrow keys to navigate to the "print-mech button tap" menu. Select Ok. LCD screen should display "code = 0".
      f.Use the arrow keys to enter "code = 41" (or just enter 41 on keypad). Select Ok. The Tap 41 diagnostic test pattern should begin to print. Refer to 2nd video at link below on how to analyze the printed diagnostic pattern.
      C.2. Officejet 6200/6210/6310 Alternative Service Menu Access:
        a.Press the * and # keys simultaneously.
        b.Enter 124 (or 123) at keypad.
        c.Use the arrow keys to navigate to the System Menu. Select Ok.
        d.Use the arrow keys to navigate to the 'print-mech tap test'. Select Ok. Should display 'code = 0'.
        e.Use the arrow keys to enter 'code = 41' (or just enter 41 on keypad). Select Ok. The Tap 41 diagnostic test pattern should begin to print.
        NOTE: If nothing prints, then try entering 'code=43' (select OJ printer models leverage different test codes).
        REFERENCE: Tap 41 Diagnostics [HP Deskjet 6900 -use HP 93 thru 97 cartridges]:http://inkjet411.com/?page_id=1741

        ---- If the printer attempts to print the diagnostic test pattern (1 page) then the printer is generally considered operational and functional, if nothing is printed, but the printer attempts to print the pattern, then the tri-color ink cartridge is either empty, clogged or severely electrically damaged (black ink cartridge is not used). A good HP 93/95/97 color cartridge should display 600 good nozzles, while a good HP 92/94/96/98 black ink cartridge should show 672 good nozzles. You can remove the tri-color cartridge, reactivate the tap 41 test and the printer will print the diagnostic test print in black ink. If the results yield anything different then the ink cartridge is likely damaged and will need to be replaced. Refer to video above on how to read the printout.

        You can also test general printer performance by running the 'Tap 10' diagnostic test, use same procedure above and enter "code = 10". Both the 'Tap 41' and 'Tap 10' tests are 'forced print tests' - the printer will make every attempt to print the pattern whether the ink cartridges are good or bad...the patterns should be utilized to diagnose cartridge health. If 'regular' printing is still not possible then one or both of the ink cartridges is damaged.


        CARTRIDGE ERROR BYPASS PROCEDURE:
        It is possible to 'temporarily' bypass the cartridge error message (for emergency printing purposes only - REFER TO 3RD VIDEO). However, if the cartridge is determined to be electrically damaged it will eventually need to be replaced with a new one. http://inkjet411.com/?page_id=544

        NOTE:There are 2 main branches under the service menu, so finding the 'CHECKSUM' menu for your particular printer model may involve some exploring thru the various menus....

        1. Press the * and # keys simultaneously.
        2. Enter 123 (or 124, or 1234) at keypad. The 'Underware' menu should be displayed.
        3. Use the arrow keys to navigate to the Information Menu. Select Ok.
        4. Use the arrow keys to navigate to the 'checksum for relock data input' (or simply 'checksum'). Select Ok. LCD should display a 5-digit number after a few seconds.
        5. Press Cancel several times to completely exit out of service menu.
        6. Attempt to send a print job to printer.
        NOTE:with a marginally performing ink cartridge, this typically results in allowing 1 entire print job to be printed at a time. If this does not permit any print operations then the cartridge has internal micro-electronic damage and will need to be replaced.



        *Many cartridges eventually do encounter problems or failures, especially after their original ink is gone and they are re-used. The "Incompatible Cartridge(s)" / "Print Cartridge(s) Problem", "Refer to printer documentation", "Cartridge is not intended for use in this printer" / "Remove and check color/black cartridge" error messages are typically indicative of failed micro-electronics internal to the ink cartridge(s). Also, it is common to have a marginally performing ink cartridge (which was performing ok before) in the adjacent slot (i.e. color), then when a marginally performing cartridge is installed into the other slot (i.e. black), both of the ink cartridge(s) then get flagged with electrical errors. Running the 'Tap 41' cartridge health diagnostics test will confirm the active state of both cartridges.

        Customers who have questions regarding cartridge/printer problems can visit http://www.inkjet411.com or contact us directly at INKJET411HELP@GMAIL.COM

        -Thank you

Feb 07, 2014 | HP OfficeJet 7310 All-In-One InkJet...

1 Answer

Printer Photosmart 8450. Using HP black cartridge. Received message saying the printer did not recognize the cartridge because it was not HP. Removed it and tried several times to print. Gave up and...


Regarding your HP94 black ink cartridge error problem and inability to print to your HP PS 8450 printer, this type of problem is probably an internal micro-electronic failure inside the HP94 ink cartridge.

To determine which cartridge is causing the issue and/or to confirm an electrical problem with one of the ink cartridges (or possibly both), perform both the Internal Self-Test page along with the Pen Electrical tests (diagnostics) to evaluate the electrical condition of both ink cartridges....

Please first verify the age of the ink cartridge(s)....look at imprinted date on front (or back) of ink cartridge. If this 'warranty expiration date' has expired, then potential cartridge failures can occur due to internal corrosion, etc.

A. Ensure BOTH carriage/flex cables and BOTH ink cartridge contacts are thoroughly clean before proceeding: http://inkjet411.com/?page_id=1519

B. Print Self-Test Page:
1. Press CANCEL and SAVE simultaneously (SAVE is the left-most button before POWER on/off.)
2. Using left/right arrow keys, navigate to 'pen electrical test'.
3. Select Enter to print test - evaluate nozzle test pattern.

-- If the printer prints the self test page then this demonstrates the printer is generally functional and that the problem is likely with one of the ink cartridges. Please note this is a 'forced' service test...the printer will attempt to print the test page whether the cartridges are good or bad. If the Self-Test page can be successfully printed but regular/normal printing cannot, then one of the ink cartridges is likely internally damaged. Remove and replace suspect cartridge to confirm.

C. Perform Cartridge Diagnostics tests using either C.1 or C.2 procedure below (varies by printer model):

C.1. Tap 41/43 Diagnostics Test:
1. To enter the Manufacturing Tests menu, press the 3 small, round buttons on the front panel simultaneously for >5secs: 'OK', 'CANCEL', & 'SELECT PHOTOS' (or 'Print Photos')
2. Using left/right arrow keys, navigate to Special Reports (or System Menu). Select Enter.
3. Navigate to 'print-mech button tap' menu.
4. Select Ok ('code = 0' will be displayed); click and hold Right Arrow until 'code = 41' (or attempt 'code = 43' if nothing prints using '41') is displayed.
5. Select Ok. Within one minute the Tap 41 (or 43) diagnostic test pattern should be initiated and print. Refer to video to help evaluate test pattern. Refer to 2nd video for guidance on how to read the diagnostic test pattern: http://inkjet411.com/?page_id=1741


NOTE 1: A good HP 93/95/97/99 color cartridge should display 600 good nozzles, while a good HP 92/94/96/98 black ink cartridge should show 672 good nozzles. If the results yield anything different then the ink cartridge is likely damaged and will need to be replaced. For reference only, refer to the following HP Deskjet video which shows how to read the HP 93-97 ink cartridge diagnostic test print: http://inkjet411.com/?page_id=1741 (see 2nd video)

C.2. Pen Electrical / Error Bypass Procedure:
1. To enter the Manufacturing Tests menu, press the 3 small, round buttons on the front panel simultaneously for >5secs: 'OK', 'CANCEL', & 'SELECT PHOTOS' (or 'Print Photos')
2. Using left/right arrow keys, navigate to Reports Menu (or System Menu). Select 'pen electrical test'.
3. Select Level 1, 2, or 3. Enter to print test - evaluate nozzle electrical test print.


NOTE 2: Pen recovery level 1, 2 or 3 clears cartridge errors, unblocking the printer to permit you to print the TEST PAGE with the normal MENU / TOOLS /PRINT TEST PAGE choice to aid in printer evaluation.


NOTE 3: Cartridge Error Bypass Message (Emergency Printing only): The Pen Recovery Level 1 clears cartridge errors and permits you to print the TEST PAGE with the normal MENU / TOOLS / PRINT TEST PAGE choice.


For additional information on North American ink refill services at a major retailer near you (should you wish to save ~50% on ink costs), general printing problem resolutions or advanced HP printer diagnosis procedures (error bypass/printer reset methods, etc.), please visit Inkjet411:
http://www.inkjet411.com

Aug 03, 2013 | HP Photosmart 8450 InkJet Printer

1 Answer

Allignment page will not print correctly


Print heads alignment completes after scanning fully printed align page. In this case all colors are not printing due to cartridges faulty.. You need to replace both cartridges at a time to this types of errors..

Jan 05, 2013 | HP PSC 750 All-In-One InkJet Printer

1 Answer

How do i switch of align page when installing a new cartridge as it waste paper printing a test page everytime you switch it on. This is for a HP 1300 series


http://h20000.www2.hp.com/bizsupport/TechSupport/SupportTaskIndex.jsp?lang=en&cc=us&prodTypeId=18972&prodSeriesId=238320&taskId=110

Click on the 'Automatically check to see if your driver needs updating (MS Windows Only).' box in order to check for latest updates to your driver.

Unfortunately, I looked over the unexpected page output and it didn't list this problem as one of them.

Does it really print a test page every time you switch it on? Or does it only print a test page after installing a new cartridge?

Definitely, the alignment page should be printed everytime a new cartridge is installed due to variations in manufacturing of print cartridges will throw off the alignment everytime a new cartridge is installed.

I'm not sure about the test page, though.

Good luck on this modification of standard operating of hp printers.

Jan 17, 2011 | HP LaserJet 1300 Printer

2 Answers

Get error oxc 18a0001, when I turn on Hp Photosmat c5180 all in o


THAT 0X ERROR IS AN INK SYTEM FAILURE IT MAY HAVE BEEN CAUSED FROM THE REFURBED CARTRIDGES... THE HP WILL WORK WITH THE REFURBS FOR A FEW TIMES BEFORE REJECTING THE CARTRIDGE OR CAUSING AN 0x ERROR. THE UNIT NEEDS TO GO THRU AN ELABORATE INK SYSTEM RESET. OR HAVE THE PRINTER REPLACED

Mar 29, 2010 | HP Photosmart C5180 All-In-One InkJet...

1 Answer

Windows Home Basic 32 bit and HPC4380 printer setup wirelessly. Have printed ok in the past but now get blank or incomplete pages. Have installed latest Aug 2009 driver and have re-installed many times....


Hi,

To isolate the exact cause of this issue please print a self test page and check whether the same issuse persists.

Print Self test page:
Please click here and follow the instructions to print a self test page.

If test page is not printed properly then clean cartridge contacts and nozzles.

If issue still persists then replace the cartridges.

Sep 05, 2009 | HP Office Equipment & Supplies

1 Answer

Newly Installed 7680


probably you did nothing wring, I seen a few of these cartridges leak - HP should replace the machine if the damage was caused by original cartridges.

Apr 21, 2008 | HP Officejet Pro L7680 All-In-One Printer

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