360 halo limited edition

im afraid this problem is all too common with this product and as far as i know there isnt yet a way to fix it. The following options are availible to you however: depending on how long you have had it, it might still be under warranty. Even if it isnt i still recommend calling up microsoft and complaining. They are known to buckle under pressure and give you free stuff with it. I hope this helps. The microsoft number is 0800 587 1102

thanks daryllc larke i had the same problem and they sorted it out, customer service rep sounded soo sexy i was gonna ask her out man, i have to say xbox might might have their faults but they sure know about customer service.