Question about Dyson DC07 Animal Bagless Upright Cyclonic Vacuum

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Brushbar not rotating but vacuum has suction - belt not broke

We have a dyson DC07 with "carpet" and "bare floor" selector. I noticed today that the brush bar was not rotating, even while the vacuum was on its side. I have discovered that if I wanted to replace the belt, there is a black shroud covering the motor shaft where the belt should go. I cannot seem to remove this shroud to allow me to see the shaft. Any tricks on how to do this?

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  • 5locals Feb 21, 2009

    I have the same issue...belt ok, suction ok, brushbar not spinning when on carpet setting.

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At the point where the shroud is around the drive belt of the motor there is a screw that has to be remeoved. It is accessible through a hole in the housing that is inset about 3 1/2 inches. Once this is removed along with the 2 screws at the base of the clutch housing, the shroud can be removed. Interestingly enough, though, I cannot figure out how to replace the brush belt even though I feel the clutch is the broken piece. Anyway, a new clutch with belts runs about 35-60 USD.

Posted on Jan 26, 2009

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1 Answer

Cleaner not picking up


Hi Barbara, it's Jack at Dyson.

I'm sorry to hear the brush bar in your machine isn't rotating. Please make sure that the brush control on the cleaner head is set to 'Carpets' rather than 'Hard floors', as the brush bar will not rotate when the machine is set to the Hard floors position.

Please note, the brush bar will never rotate when the machine is standing upright, so make sure it's reclined into the normal vacuuming position before testing it. You might find our online Support guide useful when troubleshooting:

http://www.dyson.com/support/dc07/dc07-animalus/diagnosis-root-menu/flo-dc07-gen-i-can-see-something-wrong-visual/i-can-see-something-wrong-visual/redirect-to-flo-dc07-clutch-does-the-brushbar-turn-with-the-power-on/flo-dc07-clutch-does-the-brushbar-turn-with-the-power-on

If you're still concerned about your machine after you've given this a try, please get in touch with us directly so our experts can provide some further advice. You can reach us on 0800 298 0298 (UK), 1-866-693-9766 (US), or 1-877-397-6622 (CA).

Best wishes,

Jack
Dyson Online Customer Support
www.dyson.com

Nov 17, 2013 | Dyson DC07 Animal Bagless Upright Cyclonic...

1 Answer

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Hi there,

Sorry to hear you're having difficulties with your DC14. Please note, the brushbar will never rotate when the cleaner is standing in the upright position, or if you have the brush control set to 'Hard floors'.

However, if you find the brushbar won't rotate when you've reclined the cleaner into the vacuuming position, and have the brush control set to 'Carpets', it's probably best if you get in touch with us directly. One of our experts will be happy to run through some troubleshooting over the phone with you, and recommend the best course of action. You can call us free on 08002980298 (UK), or 1866MYDYSON (US).

Kind regards,

Jack
Dyson Online Customer Support

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1 Answer

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Hi there,
There are a couple of reasons that the brush bar will not spin on a Dyson DC07.
1. The carpet / hard floor selector is set to hard floors.
2. There is material wound around the brush to the point that it is jammed.
3. The brush roller bearings are full of dust and **** so they have siezed up.
4. One of your belts has snapped (there are 2)
5. The clutch is faulty.
Now to describe how to check each of these is a full essay so I have made a video instead. I have gone through each of these except maybe point 1 because it is self expainatory.
Have a look at the video and if it is helpful then please leave me a thumbs up, a comment or a testimonial.
If you find out that you need parts have a look at Nelson Vacuums or VacuumSpot.
Hope this is helpful!
Happy Vacuuming :)

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1 Answer

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Dyson DC07 Belt

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1 Answer

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The brushbar shouldn't turn at all when it is set to the BEAR FLOORS setting.

To rectify the problem - call the Dyson Helpline so that they can refer you to an authorized dealer in your area - the repair dealer will inspect the dial and figure out why the functionality seems to be switched. They'll be able to fix it for you.

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Read the manual -- available on the Dyson web site. Brushbar not spinning • Ensure brush control is set on carpets mode. Note: brushbar will only spin when the handle is reclined.

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1 Answer

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I can not pinpoint what exactly solved the issue. I opened the bottom conver, cleaned any presence of hair, cleaned all hoses (yes hose was completely clogged), made sure that the brush bar was engaged by switching the selector back and forth few times from Carpet to Bare floor. (On bare floor setting, brush bar won't rotate).

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2 Answers

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Hi

The second belt is fitted to the clutch it goes from the motor to clutch.

Not sure how you checked clutch but didnt see 2 belts.

You will need to strip machine down removing brush roller & brush roll housing then you can get at the clutch.

http://dysonmanuals.llc.nu/

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