Question about SanDisk Sansa e250 MP3 Player

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My Sansa fuse 4gm does not connect or sync

My sanza does not show that it is connected. cannot download music to it. something corrupted the file, how do i restore and start over again


also is there a customer relations phone number that i can call for assistance.. thank you

frank m

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  • 107 Answers

Press and hold for 20 seconds the ON and PLAY (>||) buttons at the same time.

Posted on May 08, 2010

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Posted on Jan 02, 2017

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Hi i have the latest sanza fuse i put 50 songs on it and can see them when it is connected to the laptop but when disconnected it only shows 10 songs how do i find the other music i have downloaded?


Are all the music files you copied onto the MP3 player are in mp3 file format?
If not the player may be displaying only the mp3 music files.
Foe instruction on converting music and CDs into mp3 music files, please click on this link and follow my instructions :-
http://www.fixya.com/support/r5798418-creating_transferring_mp3_music_files

Dec 09, 2010 | SanDisk Sansa e260 MP3 Player

1 Answer

How do you download music on your sandisk?


i know how to load music to sandisk sansa player.
NOTE: If you're using a MAC, see answer ID 1141

METHOD 1 - Load and sync music files using Windows Media Player
METHOD 2 - Copy & paste or drag & drop music files to the player through "My Computer".
1. Connect the Sansa player to the computer.
2. Double-click My Computer.
3. Locate and select the music file(s) to be copied to your Sansa player .

NOTE: You can select multiple files by holding the CTRL key down while clicking files. You can also select all the files on that particular folder by holding CTRL key then pressing A.

4. On your keyboard, hold the CTRL key then press C to copy.
5. Under My Computer, double-click the Sansa player.
NOTE: If the Sansa player is connected in MSC mode, you will see something similar to the image below:
id100-1.gif

If connected in MTP mode, you will see something similar to this:
id100-2.gif


6. Locate the Music folder and double-click to open.
NOTE: In MTP mode, you may need to double click on Internal Memory to get to the MUSIC folder.
id100-3.gif

7. Hold down the CTRL key on the keyboard then press V to paste the music files.



If you want to enjoy more music and video on Sansa Media Player, you can try this guide.


Mar 02, 2010 | SanDisk Sansa View 8GB MP3 Player - Black

1 Answer

When I turn it on, the Refresh database screen comes on but never complete. No matter how many time I reset the unit, it seem to be jammed to that screen. How should I fix the problem?


I've run into this issue before with my SanDisk Sansa the issue is typically either you are running close the to the size limit or there are some large files that have corrupted. I've fixed by completely removing all the files from the device. Please keep in mind the below steps will remove all the music from your device and this will need to be synced back over:
1. Connect the SanDisk to a PC via the USB cable
2. After this is connected it should show up as an additional drive in the My Computer window (possibly E or F, but this varies).
3. Expand the corresponding drive letter until you get to where your music is stored.
4. Delete all the music folders/files
5. Disconnect the SansaDisk from the computer and then power it off and then back on.
The Database should refresh properly and then you should be able to begin syncing items back to the device (I would suggest syncing items in small blocks to prevent any corruption from occurring again). If you encounter any problems, let me know.

Nov 27, 2009 | SanDisk Sansa e270 MP3 Player

1 Answer

Computer will not read Sansa Fuze


did you try to connect from your sanza to onboard usb don't use the front of your pc usb maybe wrong setup or wrong connecting the wire . use the usb located at back of your pc , if you connect the sanza to you pc if have words appear ( found hardware)it mean the sanza need the software driver and you unable to detect without driver..

Jul 05, 2009 | SanDisk Sansa Fuze MP3 Player

1 Answer

We have a sanza fuse mp3 player it uses rhapsody player and we also have a subscription to best buy, for music, and once we download the music and upload it to the mp3 player we get the following error...


Try and drag and drop from your music folder to the media folder on the sansa make sure usb mode is msc this will show you all the folders Use your windows explorer for the transfer much easier...

Apr 09, 2009 | SanDisk Sansa e260 MP3 Player

1 Answer

Sanza e260(4GB) w/ multiple problems


Sansa Recovery Tool may be key:
These are the most common methods for recovering Sandisk's Sansa Mp3 Players. I have been almost universally successful in recovering Sansa players using one or a combination of these methods. These methods do not work if you are having synchronization or music format issues - they are for recovering a player that will not power up, freezes, flashes, is not recognized by the computer, and a host of other issues.

Reset the Sansa Player first. On most models, restart is done by holding the power button in for 15 seconds or longer. Check your specific manual to be sure. The manuals are available from the Sansa website if they have been misplaced.
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/DriverDownload/driverList.asp
If these fail, then:
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version).
You may have to restart your computer after each of these methods to get them to work properly. Disconnect your Sansa player BEFORE shutting down your computer.
-Tha Mp3 Doctor

Nov 19, 2008 | SanDisk Sansa e250 MP3 Player

1 Answer

Corrupted files


Try this: disconnect the player from the computer, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
-----
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/Retail/DriverDownloads.aspx
or
http://www.sandisk.com/DriverDownload/driverList.asp
-Tha Mp3 Doctor

May 05, 2008 | SanDisk Sansa E280 MP3 Player

1 Answer

Adding music to my sansa e250


you must use windows media player 10 or 11 to sync songs into the sansa. Make sure you sync it this way or else your songs will not go in properly.

Jan 21, 2008 | SanDisk Sansa e250 MP3 Player

2 Answers

I think my Sansa has a virus


Go ahead and do this, in case the DB is corrupted:
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/Retail/DriverDownloads.aspx

Jan 08, 2008 | SanDisk Sansa E280 MP3 Player

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