Question about GE GTS16BBSL Top Freezer Refrigerator

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Cooling problems We just moved and had the ref. in storage for a month, then moved. We always kept it upright in the truck and storage. The compressor runs as normal but it wont cool very well, the freezer gets cold enough to freeze ice but its soft but the kids freezer pops wont freeze in the door, the refrigerator dont cool very much at all, but does seem to get cooler at times. Everything was working fine before the move and storage of the unit. It seems to be a sealed system from what I can tell and I did clean out the coils that are on the bottom of the refrigerator to see if that was the problem but nothing has changed. We would appreciate any help or suggestions.

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Re: cooling problems

Did you make sure the evaporator fan is working? I would check that and also make sure the evaporator is not all iced up. If it is iced you have a defrost problem and not with the sealed system. so check that out and get back if you can. Thanks

Posted on Jul 15, 2007

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My kenmore side by side mod.# 5965519400 is not getting cold or freezing in the bottom freezer...

Was this ref laid on its side for a period of time? You always have to allow the ref to sit upright for a period of time before you try to run it. You may need to call a tech to see if the compressor lacked oil when you turned in on... it may have burned up.

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Tips of Repairing your Refrigerator

For prevent highrepair bill and the expense of replacing all your lost food. This article willprovide some useful tips that how to manually repair your refrigerator andfreezer yourself. Let's star with some basic information.

What you have to Do-

- Always maintain temperature range between 36 degrees Fahrenheit for the fridge, and between 0 to 5 degrees for the freezer.

- Keep clear and clean the coils with a vacuum or duster every 6 months to maintain efficiency and for reduce operating cost.

- During a power outage fridge will stay cold for about 7 to 8 hour and freezer can stay cold about 50 hour. Do not open door unnecessary.

- Daily defrost your manual defrost freezer and do not chip away the frost.

- Full filled fridge is more efficient than a half empty, but do not overfill.

- While moving and storage keep your refrigerator upright.

- After moving the refrigerator wait 24 hours before plugging it in.

- Keep at least 2 inches or air space behind your refrigerator and 6 inches above it.

What you have not to Do-
  • Overfill would not cool as well, so don't overfill your refrigerator.
  • Do not chip away the frost in manual defrost freezer.
  • Do not store your refrigerator unplugged for extended time. Some units or refrigerator require continuous use to ensure proper lubrication of compressor. If possible, plug in it once in a month and keep it run for a couple hours.
By using these tips you willkeep your refrigerator well.

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1 Answer

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There should be a fan blowing down there. Is it working? I had one that kept stopping. I could reach down there and spin it and it would start back up. It just kept working after that.

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Hi and welcome to FixYa,

Almost always, your described problem could be either:
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The refrigerator section gets its cold air from the freezer. If the freezer is working then the frozen air would have to be drawn to the refrigerator side by the fan. If the fan is not working or the air passage way is blocked, then no frozen air would be moving towards the refrigerator side. result would be as you described.

In some instances, it could be the thermostat of the refrigerator but this would be least likely.

Good luck and thank you for using FixYa.

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