Question about Philips GoGear HDD6330 MP3 Player

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HOW TO UNFREEZE MY PHILIPS MP3 PLAYER

I HAVE A PHILIPS GO GEAR 30GB MP3 PLAYER AND IT HAS FROZEN UP ON ME. WHAT CAN I DO.

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  • toria2003 Mar 09, 2009

    froze and automatically shut off when i unplugged it from my computer.. and won't turn back on???

  • Anonymous Apr 14, 2009

    i waz listening 2 my music then it frosed :(

  • MiizzLollii Apr 21, 2009

    I unplugged my mp3 from the pc...and it froze on me....i clicked the reset button...then wen i went and turned it bak on to luk at my files it frose on go gear...and thats it...nothing else it wont respond...and when i plug it into the pc it does the same thing...and the file icon doesnt show up...what to do!!!!!!!!!!!!!!!!!!!

  • anabolic_fro May 01, 2009

    OMG THANK YOU THANK YOU THANK YOU THANK YOU!!!!!!!!!!!!!!!!!

  • petej622 May 10, 2009

    Yes, it has happened twice to me - most annoying, I shall try these solutions next time, as I am currently recharging it. I could only fix it by allowing the battery to run down to unfreeze it ! Is there a patch available ?

  • devan_sowden
    devan_sowden Jul 28, 2012

    i was charging it on the computer and it froze

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Hold down the off switch and press + volume at the same time

Posted on Feb 02, 2009

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I had the same problem yesterday. take a pin and push in reset button on bottom. i didnt lose any files on player

Posted on Jan 26, 2009

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Hold the volume + button and push the on/off button down. should reset it,

Posted on Apr 23, 2009

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Wait for it to run out of battery.

Posted on Mar 14, 2010

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I keep trying to turn on my philips mp3 player but it keeps freezing up

Posted on Mar 05, 2010

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Posted on Jan 02, 2017

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To unfreeze it you must reset it = To reset sansa
Press to power on/off, enter menu, or hold 15
seconds to reset your Sansa.
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hope this helps u

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I have the 30gb gogear mp3 player and while I was syncing it it malfunctioned...now my computer says it doe'snt recognize it and that it malfunctioned and it's screen shows that it is connected to the...


Connect your player to the pc that has the Philips device manager running, then reset the player by holding the off-switch and the volume-+ (plus) switch.
If it will still not start as it should, repeat the reset, and as soon as the player shuts off, press and hold the volume- - (minus) switch. The Philips device manager will recognize the player now, and recommend a repair, do so.

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Connect the player to power and pc. Reset the player by holding the off-switch and the volume-+ (plus) switch., and as soon as the player shuts off, press and hold the volume- - (minus) switch. The philips device manager should come up now and recommend a repair, let it do so.

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Hold "on/off" (to on) and "volume up" buttoms for about 5 seconds.

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1 Answer

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There is a program that came with the installation Cd called Philips Device Manager. You can download it from www.usasupport.philips.com if you lost the CD. Use the Philips Device Manager to repair the player. If the device manager will not repair the player, then try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.

-Tha Mp3 Doctor

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1 Answer

30GB


Perhaps you still have it in "hold" position.
Otherwise, reinstall the software or try to put music on by adding the folders direct into the Phillips with the explorer.

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