Question about Dell 725 InkJet Printer

2 Answers

Cover open message

Every time I try to print anything, I get a "front cover open" message. I've tried all I can think of. The cover is not open but I keep getting the message. All connections were checked and are fine. Any ideas on anything else I can try?

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Here is the link to the user manual if you need it; http://support.dell.com/support/edocs/systems/725/en/index.htm Check the section about "ink cartridge maintenance" There is a picture of the access cover open. if you cannot see a small switch on the sides where the cover rests to indicate when it is closed, then it must be located just behind the back of the cover - There should be a small microswitch which is pressed in when the lid is closed, possibly with a lever instead of directly. The part of the lid/lever that presses against the switch could be worn or broken - if so try a small piece of tape on any worn bits. If anything is broken, please post back a photo and we may be able to help you fix or replace it. The switch itself could have come loose from its mounting. fixing this would depend on the type of mounting, but could be either a glueing job or just pushing it back into place. The switch may be stuck, disconnected or faulty. Try pushing the switch in manually, see if the plunger of the switch can move, and if the message goes away when the switch is pressed. You could possibly remove the switch and simply join the two wires, or short across them in order to complete the circuit - if this works, but pressing the switch doesn't, then the switch is faulty. You should be able to get a replacement from most hobby electronics stores, if you need help finding a replacement please ask. If the switch is soldered directly to a printed circuit board, then see if you can take a photo and post it back to us. replacement is probably the same, except a requirement to unsolder and solder the switches. If no luck with any of that, then try contacting Dell or using their online service chat; http://support.dell.com/support/topics/global.aspx/support/dellcare/en/contact_us_options?c=us&cs=19&l=en&s=dhs&~tab=1 They may let you know a quick fix, but will probably require you to get the printer serviced. Hope this helps :)

Posted on Jul 15, 2007

  • Nigel Ridehalgh
    Nigel Ridehalgh Jul 15, 2007

    PS the switch could also be next to the hinge axles, if they pass through into the main housing.

    :)

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  • Master
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Unless the mechanism on the lid is faulty, the only non mechanical thing you can do is go to add/remove programmes and uninstal the printer driver, then go to start or control panel>printers and faxes and look in the printers folder for your printer, if it is still there, right click and select cancel all documents, then right click again and select uninstal, if there is no icon dont worry. disconect the printer and restart your pc, then re instll te printer driver again and and reconnect the printer when prompted and it should re install, ensure the printer is aet as the default printer. See if your problem is resolved, if not the mechanical side of the printer will have to be looked at although it wil be cheaper to purchase a new printer.

Posted on Jul 15, 2007

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1 Answer

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