Can't load software on new computer that is running Windows Vista

Sounds as if the software driver is not correct. I'm sure you downloades the software from HP and when asked for which operating system you checked the Windows 8 option. Being a New OS the driver might be an issue. Look on the HP Officejet 7410 website and look for a troubleshooting/support section.

Hi,

You can download the installation driver and software from manufacturer's support website by clicking this link

On the page which opens, select the operating system of your computer (Windows Xp/ Vista..) from the drop-down menu and click the "Next" button. Then download the required drivers and software.

The list of available drivers will load only after selecting the operating system of the computer.

Click on the "+" sign next to the list to expand the list and view details. To read the detailed installation instruction, click on "More info" link under each driver/software.

Hope this solves your problem. Thanks for using FixYa

you will have to try using compatability mode to load and use these applications.

Below is a link to Microsoft's support site that outlines how to use compatability mode to load legacy (older) applications.

http://windows.microsoft.com/en-US/windows-vista/Make-older-programs-run-in-this-version-of-Windows

try to scan from the printer itself by pressing the scan button on the printer..if its working then the hard ware of the printer is good ..after that try to scan from the hp solution center..if its not working go unplug the USB cable..insert the CD go to my computer..right click on the cd icon explore>>util>>ccc>>uninstall l2..after that restart the system...do a complete installation..issue will be resolved...

Go here http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?lc=en&dlc=en&cc=us&lang=en&product=391194

and download the new software for windows 7

http://multifunction.free-driver-download.com/33551/HP-Officejet-7410-7410xi-7413-All-in-One-Basic-Software-Driver-4.7.0-Windows-2000-XP.html

Nothing to worry about. Go to HP.com and from there select Software and Driver Downloads. Download the Full feature software and driver for windows Vista. Run the Installation.
If the softwares are installed it will ask you to "Add a device". Add a device and select network option. The device will be installed. Now there is a patch on HP.com for unexpected uninstallation. Download it and install it on the computer. It will resolved the issue.

http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=mp-47754-1&lc=en&cc=ro&dlc=ro&product=391194&os=2093


driver from hp for vista.

AT THE MOMENT THERE ARE NO UPDATE DRIVER FOR YOUR PRINTER FOR WINDOWS VISTA.

HOWEVER, IF YOU REALLY HAVE TO USE YOUR PRINTER WITH ALL THE FEATURES, I SUGGEST YOU INSTALL ANOTHER OPERATING SYSTEM ON YOUR COMPUTER.

IF YOU NEED HELP WITH THAT.

HIT ME UP.

You will have to use the New Dell 922 VISTA drivers and not the XP drivers in order for it to work with your Vista Loaded PC. The new drivers for the 922 under Vista are available for download at Dells website. Check out this link http://support.euro.dell.com/support/topics/topic.aspx/emea/shared/support/dsn/en/document?c=ed&docid=314972&l=en&s=bsd Hope this helps.