Question about Epson Stylus Multifunction Inkjet Printer/ Copier/ Scanner
The smart menu does not let me ask about printing. I want to remove a defective black cartridge...but can't get to commands to move the ink cartridges to the correct position. Why is there no printer utility?
Free download ssc service utility i found this very usefull
Posted on Feb 02, 2009
See the CX5300 manual at
which seems to provide decent instructions on cartridge changing. Also, Epson are starting to introduce a self-help system - see
Unfortunately it's still a bit buggy and doesn't work too well for the CX5300.
There is always the "direct" approach if you can't get the system to move the cartridge carrier into the cartridge change position. Turn the printer on, and as soon as the print head starts to move, pull the power lead out of the printer, or turn it off at the mains. The print head should now be free to move by hand. Gently move it into the cartridge change position and change the cartridge. Turn the printer back on and carry out a cleaning cycle. It should now be OK.
Regarding ink supplies, you may well find the cheapest source is E-Bay - see
I hope this is a help. Please report back if you have further problems
Posted on Feb 01, 2009
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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