Question about Rinnai RHFE-1004FA 38,400 BTU Energy Saver Ductless Heater - LP Gas

6 Answers

Rinnai 551FT (I couldnt see it on list!)

I just moved into a rental house with a Rinnai Energy Saver 551FT. I have never used a gas heater before - but this one looked pretty straight forward - slide the thermostat thing to the temp I want to maintain the space at and push on. However - it turns itself off again after ten to 20 minutes, no matter where I set the temp, and it stays off. I have to push off and on again to turn back on. At the bottom right corner of the front there is a little door inside of which it says water level - am I supposed to put water in somehow? I couldnt find the manual online, and the real estate agents dont know. As i dont know anything about gas heaters (I just moved to a place cold enough to need them) I dont want to experiment without information! Thanks Feyla

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  • Anonymous Jul 11, 2008

    I have exactly the same problem, with the same model, but sometimes even turning on and off again doesn't work. Also in a rental with equally unhelpful agents.... Not sure where the fiter is though? Can't see anywhere logical on this model. some further advice would be great!

  • Anonymous Dec 02, 2008

    I have this kind of heater too and am in a similar situation.. Unhelpful agent and no instruction manual. I downloaded the manual that was suggested and it helped.. My problem is that the burner light never comes on and the heater always just turns itself off before even lighting. I think i'll have to call for a service unless anyone else has a suggestion.

  • pruiz318 May 18, 2009

    When I switch the heater on , it ignites & the red light goes on - several seconds later the air comes out but within seconds the heater switches off.

  • Nick Galavod Oct 07, 2012

    How about one for a rhfe 550f for a fellow Aussie. Melbourne

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You need to feel in a water bottom part (middle). fill the water until reach the water level sign

Posted on Aug 25, 2009

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Try vacuum cleaning the filter as the heater shuts down to protect itself from over-temperature. NB-turn off the heater before doing it. And yes, you add water to the tray (...carefully) - this increases the apparent heat. Peter

Posted on Jul 27, 2007

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Thanks Pete (Tasmania) Downloaded the manual. 24 pages. Very helpful, thanks for the link.

Cheers, Simo.

Posted on Oct 29, 2008

I've got one of them too. Here's a download link for the manual: http://www.rinnaisales.co.nz/tradesmart/rinnai2/pdfs/installations/230.pdf Cheers - Peter (in Tasmania)

Posted on Jul 27, 2007

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Yes, I had the same problem too. Thanks again to Pete (Tasmania) for the link to the manual. Much appreciated.

Willie (Melbourne)

Posted on Jun 28, 2010

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Do you put hot or cold water in

Posted on May 28, 2012

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