Question about Maytag Neptune FAV6800AW Top Load Washer

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Maytag Neptune tl FAV8600AWW wont spin CCW ON FINGER TEST

PERFORM THE SPIN TEST, WITH FINGER TEST TO SEE IF IT MOVES FREELY PER. MEMBER 4Roxy post 37

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  • Maytag Master
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Possible that the spindle or the bearings are jammed in this case. Check this link and reset the drum and bearings: Drum

Posted on Jan 19, 2013

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SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

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Posted on Jan 02, 2017

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SOURCE: Maytag Neptune TL

Lr stands for motor not running properly.  Solution says to call for service.

Posted on May 12, 2008

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SOURCE: maytag neptune tl

Code OP means lid is open. If it really isn't, then the problem is with the switch that sense whether the lid is shut or not. Could be bad switch or bad connection.

Posted on Jun 08, 2008

dh1200s
  • 335 Answers

SOURCE: code dc appears and has trouble draining and spinning during last 12minutes

I just did a repair on my FAV6800AAW by lubricating the needle bearings in the clutch pulley hub, the tub displacement sensor checked OK per the service manual check. I was getting dc/uc errors, washer was purchased in 7/05. I have basic mechanical skills and used a socket wrench to remove clutch pulley hub, just follow the service manual removal steps to remove clutch pulley hub. Pull the plastic cover off the clutch pulley hub and inspect the spring, clean/lube needle bearings and the clutch hub coupler that drives the spinner shaft. I used WD40 I may need to re-lube down the road with a good light grease. It took a few tries for me to get the clutch pulley hub to stay on after re-install and power up, getting the clutch pulley seated properly is the trick. I did not remove the washer tub for this fix, I believe I saw a posting where someone did. I just leaned the washer back to get a better reach angle, it is a tight work area. I did not want to junk 3.5 yr old $1k machine with out trying a fix. If you want to work on this model get the service manual, I found it online and I believe you can order it in PDF format from Maytag. Good luck!

I just went thru my 10th load of a mix of light, medium heavy loads and all work fine no unbalance errors (DC/UC). Doesn’t fix the tangle problem :) Prior to this fix I could only run the washer with no clothes in it to complete a cycle with no dc/uc error codes.

Posted on Dec 15, 2008

dh1200s
  • 335 Answers

SOURCE: I need an instruction manual for Maytag topload washer Neptune TL

Get the Service Manual this will help you diagnose issues with this washer.  I found a Service repair manual on this site search for this; FAV6800 Manual.  Check the postings and you will find a URL to the manual.

From another member a step by step to dump water from machine in diag mode  ""One other thing I learned for those of you who don’t want to bail out the water in the tub. If you want to have the machine drain the excess water without bailing this should work. Turn the machine off and make sure the "locked door" light goes off. Then hold the "Spin" and "Enviro Plus" buttons at the same time for 3 seconds. "00" should then show up on the display. Then hit the "Delicate" button, then the “Pre-soak” button. This should activate the pump and get all the water out. Once the water is out hit the off button. You then may want to try the Spin cycle alone. These directions can be found on the Troubleshooting Manual found folded up behind the rear panel of the machine where the main electrical circuit board is located.""

Posted on Dec 15, 2008

dh1200s
  • 335 Answers

SOURCE: Maytag Neptune Tl FAV6800A stuck in wash cycle

Hello rockhead255 ,

I'm an owner like you and will try to help.

Error code 10 states Unbalance or cabinet hit detected during final spin, which prevented the spinner from exceeding 500 rpm


Did you notice if you took some large tub swings as the washer tried to spin up?

I suspect a Clutch malfunction. Pump the water out of the tub with the Board Output Test with the drain pump in service mode. With the wash tub empty open the lid and see if you can rotate the wash basket CCW with one finger. You mentioned “”Tub does not turn by hand””. Is that in the CCW direction?


You should be able to rotate the wash basket with your pinky finger with very little force. The wash basket will not rotate CW. What amount of rotational resistance do you detect in the CCW direction? With the error 10 reported I would drop the clutch out of the machine per my step by step procedure at this post. Try the One-Way roller clutch bearing clean up and re-lube as I discuss in that post and see if you can restore the machine to normal Spin operation. Once you drop the clutch out of the machine we will have a better feel for the issue.

You can try the TDS check in the SM but I feel it is a Clutch issue at this point of troubleshooting. Good troubleshooting using the machines diag code listing.

Post back if you havd need additional questions or help.

Rich

Posted on Sep 28, 2009

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We just moved and the house came with a Maytag Neptune TL which won't spin if there are clothes in the cylinder. It will spin empty. Please help! Thanks.


Washer bangs around in spin cycle and throws a DC or UC unballance code with cloths in the wash basket is that correct?

If so it's a Clutch issue.

If you want read more about what I feel is your issue read this post Maytag Neptune load unbalance

Sep 08, 2011 | Maytag Neptune FAV6800AW Top Load Washer

1 Answer

Once washer hits spin cycle (12 min. left) it throws a DC code. Checked the TDS sensor - OK, motor control - OK, spinning the tub by hand in CCW feels smooth. Haven't taken apart to clean and lube...


This is a Clutch issue.

Google this; Neptune TL Washer FAV6800AWW

This is a DIY Appliance repair forum and you can get the Service Manual and owner repair support at that site..

In the Sticky: Neptune TL Washer FAV6800AWW 5 post down you will find a link to the Service Manual. You absolutely need the Service Manual to DIY issues with the machine. It's not the best SM but will get you started. I also have repair post in that sticky to help with the most common issues (this issue) that I have helped owners with. I'm an owner of a FAV6800AWW top load machine.
I can

Apr 22, 2011 | Maytag Neptune FAV6800AW Top Load Washer

1 Answer

I have a Maytag Neptune TL (FAV6800AWQ , Serial # 10178127EC) that starts and stops after the wash cycle begins. It fills up fine but starts and stops/pauses and the time doesn’t lapse. On a normal load...


You have a Series 10 machine 1st two digits of your s/n.


Seems like you have the Service Manual or troubleshooting guide.....can't get that from Servicematters any more I feel you have some drive system binding.

I helped a owner on another forum similar problem. Google this "Neptune TL Spinning Issue Will Not Proceed". Did a lot of up front testing in the end he ended up replaceing the Outer Tub Bearings, the Clutch Pulley.

Start by opening the washer lid and see if you can rotate the wash basket with one finger in the CCW Spin direction. There should be only slight resistance to rotate the wash basket CCW. During the 1st water fill of the wash basket the Control Board will spin the wash Basket slow rpm you can enter Service Mode and observe the rpm on the LED console.

Next start a Quick Spin test and note the highest RPM range the machine will spin up to. Looking for Outer Tub Bearing resistance.

I would suggest another DIY forum to work thru this issue if you are going to DIY. This forum is hit and miss we posting pics and e-mail notification for support......Rich

Oct 13, 2010 | Maytag Neptune FAV6800AW Top Load Washer

1 Answer

Maytag Neptune tl- about 6 years old. Wont finish out the final spin cycle on any setting and also sounds like tub/drum is hitting against side of machine. It also rocks like crazy. Shows the code for...


You have a Clutch malfunction common problem with the FAV6800A and FAV9800A TL's. Owners very seldom report all the conditions of wild tub swings. You are on the ball with info feedback.

See if this post Clutch Fix will get you started.

Post back if you have questions or need help.........Rich

Jul 17, 2010 | Maytag Neptune FAV6800AW Top Load Washer

1 Answer

I have a Maytag Neptune FAV6800AWQ Serial Number


Fireman,

Excellent info wish all post would start off like this. The first two digits of the s/n are your series number a Series 16 machine I’m an owner no expert and will try to help.

I assume you have the Service Manual but just in case.

FAV6800A/FAV9800A Service Manual for reference. Sears Parts Direct for reference.


“”I can grab the drive belt and effortlessly move it back and forth-pulley spins and motor spins--Should it move like this?””

There should be slight resistance.

With the front cover off and be careful of the rotating drive belt can you start a Spin Only cycle?

Do you see the Motor rotate the Clutch Pulley assembly CCW? If so the wash basket should spin CCW just raise the washer top and verify the CCW/Spin rotation.

If that works again with the front cover off start a Quick Wash cycle min Soil/Spin settings and observe as the washer. As it fills the wash basket will be rotating CCW don’t raise the washer top to high or you will spray water around.

After the water fill the washer will start to Wash/Agitate. The Motor will rotate the Clutch Pulley CW and the Tumblers will rotate. Do you see this action.

You can go into Service Mode with this procedure and dump the wash water if the cycle fails with this procedure.

I would go to page 16 of the SM lower right hand part of page, Board Output Test and turn on the drain pump in service mode to pump out the tub.

Enter Service Mode by simultaneously pressing and holding the Enviro Plus and Spin Only keys for three seconds or the display reads “00”

Pressing the Delicates key will lock the lid. Now press the Presoak key the drain pump will turn on. Stop with off button or hit the Presoak key.

Thank you again for the Model number and Serial number…. other readers this is how you post an issue.

Waiting for your feedback………Rich

Apr 12, 2010 | Maytag Neptune FAV6800AW Top Load Washer

1 Answer

Maytag FAV6800AWW TL washer is throwing error code uC even when running empty cycle. It sounds like there may be a bearing going bad as it is more noisy than it should be when spinning. It stopped at 12...


Don,

I ask folks to give me some feedback when troubleshooting dC/uC errors with a feel for Wash Basket CCW/Spin direction drive system resistance.

It sounds like the Outer Tub Bearings are going which means you have a Tub Seal Leak that took them out. The Clutch One-Way Roller clutches are probably contaminated. I would bet a bit rusty and are sticking not locking up completely in Spin Cycle causing tumbler movement at the start of Spin Cycle. See my Clutch Fix post I go into a lot of detail for a fix and just what is causing the unbalance errors in Spin Cycle

You could drop the clutch out and see if you can clean up the bearings and relieve the dC/uC unbalance errors for a while longer.

Replacing the bearings is a bit more work see these post for what is involved. If your series is a 12 or above you may have to do as this forum member did.
http://www.fixya.com/support/t3973659-fav6800aw_sn_15_top_loader_r_nunit

Series 10 & 11 from what I have learned use the upper One-Way Roller Clutch bearing ring and not the integrated Lower Outer Tub bearing as in I believe the Series 12 and above do.

Series 10 Outer Tub Bearing work I and another forum member are working on. The links will give you some direction if you DIY. http://www.fixya.com/support/t4028403-just_replaced_new_clutch_fav9800aww

What are the first two digits of your Serial Number? Will be 10 through 17.

Post back if we can help I’m an owner like you not a repair person. I feel the cost to have the Outer Tub Bearing replaced will trigger you to make a replacement decision……Rich

Mar 13, 2010 | Maytag Neptune FAV6800AW Top Load Washer

2 Answers

Maytag Neptune tl washer does not spin clothes after it stopped with dc trouble code and load was redistributed. Why?


You need to check this part of you machine:

Test the lid switch
Test the timer control
Test the centrifugal switch
Test the water level switch
Inspect the motor coupler
Inspect the drive belt(belt drive only)
Inspect under the washer for soot (clutch)
Test the motor
Inspect the pulley
Test the transmission

Check this parts this are the some cause to not spinning.

Dec 02, 2009 | Maytag Neptune FAV6800AW Top Load Washer

1 Answer

Maytag neptune top load bearings seized in drum pulley , freed bearings and greased.now drum spins free but hard time to start turning is it possible motor trouble ?


I’m an owner not a repair person but I will pass on my FAV6800AW Clutch issue experience.

With an empty Wash Basket open the lid and with one finger (pinky) you should be able to rotate the wash basket with little rotational resistance. I’m not sure how else to describe normal Wash Basket CCW rotational resistance in the Spin direction of the system. In my eyes any more resistance than that would indicate some binding in the system. If the roller clutches were seized as you describe I would replace the clutch but lets discuss further.

How much CCW rotational resistance did you detect with the clutch out? Did you follow this post for the One-Way Roller clutch bearing clean up? In that post I discuss checking for CCW rotational resistance prior to removing the Clutch. Does your FAV6800AW use the upper Roller Clutch Bearing Ring as I show in this post? If so what condition was it in?

The Outer Tub bearings may be adding to the CCW rotational resistance (Leaking Tub Seal). You could remove the belt off the Clutch pulley the motor should spin freely by hand and I feel you will find that is not causing the increased CCW rotational resistance with the above check.

I would drop the clutch out again and check the Wash Basket CCW rotational resistance. That would give me a feel if the Outer Tub bearings are adding to the CCW rotational resistance. If the Wash Basket rotates CCW freely I would replace the clutch with the one I recommend in this post.

Post back if you have questions and maybe we can have another forum member speak to this issue. I could be over looking something in troubleshooting. Good Luck


Sep 30, 2009 | Maytag Neptune FAV6800AW Top Load Washer

2 Answers

Maytag Neptune Tl FAV6800A stuck in wash cycle


Hello rockhead255 ,

I'm an owner like you and will try to help.

Error code 10 states Unbalance or cabinet hit detected during final spin, which prevented the spinner from exceeding 500 rpm


Did you notice if you took some large tub swings as the washer tried to spin up?

I suspect a Clutch malfunction. Pump the water out of the tub with the Board Output Test with the drain pump in service mode. With the wash tub empty open the lid and see if you can rotate the wash basket CCW with one finger. You mentioned “”Tub does not turn by hand””. Is that in the CCW direction?


You should be able to rotate the wash basket with your pinky finger with very little force. The wash basket will not rotate CW. What amount of rotational resistance do you detect in the CCW direction? With the error 10 reported I would drop the clutch out of the machine per my step by step procedure at this post. Try the One-Way roller clutch bearing clean up and re-lube as I discuss in that post and see if you can restore the machine to normal Spin operation. Once you drop the clutch out of the machine we will have a better feel for the issue.

You can try the TDS check in the SM but I feel it is a Clutch issue at this point of troubleshooting. Good troubleshooting using the machines diag code listing.

Post back if you havd need additional questions or help.

Rich

Sep 28, 2009 | Maytag Neptune FAV6800AW Top Load Washer

1 Answer

Wont spin with clothes


Common problem with this model I own it. Sounds like the roller clutch bearings in your machine are seized/rusted up. Do you want to try to DIY the repair? Read thru this post for the details of what is involved. Post back with any questions. Rich

May 03, 2009 | Maytag Neptune FAV6800AW Top Load Washer

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