Question about AMT Datasouth Datasouth Documax 3300 Matrix Printer

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Documax a3300 suddently stop printing.

Printer and computer server connected

Posted by Anonymous on

4 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

  • 4 Answers

SOURCE: Documax A3300 printer prints in one place

If the print out appears to have random black rectangles - the cause is the print head jamming due to a lack of lubrication.

Yes - I know there is a label that says - DO NOT OIL - THIS UNIT PERMANENTLY LUBRICATED - OILING VOIDS WARRANTY - ignore it, or if your printer is under warranty, get it serviced under warranty.

1) Unload the paper.
2) Switch the printer off, open the lid & remove the ribbon.
3) Remove the two screws that hold the front cover and remove it - the control panel cables are long enough to allow it to be moved to the right and rested.
4) Find the two carriage guide rails - usually shiny rods that run from left to right - and support the print head carriage.
5) Wipe the dirt and old lubricant off of the guide rails and add a few drops of light oil - gun oil, sewing machine oil or similar - slide the print head carriage left/right a few times to spread the oil, wipe clean and re-oil
6) Reassemble the printer.

Posted on Jan 28, 2009

  • 2427 Answers

SOURCE: Installed new windows 7 and

well thats because the driver is missing or isnt compitable with windows 7,, to verify this right click on computer, click properties and then device manager,, you will notice that there are a few (at least 1) device with a yellow highlight Or unknown Device ,, that means that the driver isnt installed or isnt compatible with windows 7, Now There is a chance it can be fixed and this involves using the windows up date software..

Click Start, then windows Updates, Check for updates and Install All UPDATES INCLUDING Optional Ones.. The drivers are found in the Optional Updates..

Of you can contact the manufacturer of the Matrix Printer and Inquire If They Have A windows 7 or windows Vista Driver (Windows Vista Drivers Do Work in win 7 "Most Of The Time") and you can get it from them,,

I did check their website for it

http://www.amtdatasouth.com/support-1/downloads/drivers/

but did not find a windows 7 driver (Its possible I might have missed it Please feel free to check),, so your best best is the windows Updates Or Contacting Them..

Here is there contact Info

http://www.amtdatasouth.com/contact-us/

Posted on Oct 13, 2010

jdvillanueva
  • 2098 Answers

SOURCE: New Documax A3300 out of

We're glad to hear that your problem had been solved. This information will help other people in the future.
Thanks for using Fixya.

Posted on Aug 21, 2011

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1 Answer

Change password


Look in section 4 of this document for information on resetting profiles:

http://www.amtdatasouth.com/support-1/faqs/documax/

Apr 19, 2013 | AMT Datasouth Documax A3300 Matrix Printer

2 Answers

Documax A3300 printer prints in one place


After years of heavy use the rubber rollers which transport the paper through the printer can get a shine to them and tend to loose their grip. This causes misfeeds and blockages.

Using a damp cloth and something like Jif (slightly abrasive kitchen/bathroom cleaner) rub the rollers whilst rotating them by hand. With a clean damp cloth remove any cleaner and you should see the rubber has lost it's sheen.

Some rollers can be hard to get at but a little patience pays off. I've reclaimed dozens of printers due to be scrapped in this way.

You can also try turning the printer upside down and softly tapping it. You could be surprised at what drops out. My best to date was pieces of an illegal plant substance and a rare Chinese coin. (Yes it was returned to the owner :-)

BMW

Mar 25, 2008 | AMT Datasouth Datasouth Documax 3300...

2 Answers

Installed new windows 7 and our Documax A3300 will not print invoices


well thats because the driver is missing or isnt compitable with windows 7,, to verify this right click on computer, click properties and then device manager,, you will notice that there are a few (at least 1) device with a yellow highlight Or unknown Device ,, that means that the driver isnt installed or isnt compatible with windows 7, Now There is a chance it can be fixed and this involves using the windows up date software..

Click Start, then windows Updates, Check for updates and Install All UPDATES INCLUDING Optional Ones.. The drivers are found in the Optional Updates..

Of you can contact the manufacturer of the Matrix Printer and Inquire If They Have A windows 7 or windows Vista Driver (Windows Vista Drivers Do Work in win 7 "Most Of The Time") and you can get it from them,,

I did check their website for it

http://www.amtdatasouth.com/support-1/downloads/drivers/

but did not find a windows 7 driver (Its possible I might have missed it Please feel free to check),, so your best best is the windows Updates Or Contacting Them..

Here is there contact Info

http://www.amtdatasouth.com/contact-us/

Oct 13, 2010 | AMT Datasouth Documax A3300 Matrix Printer

1 Answer

Jamming problem


I LOVE TO SEE YOU TOMORROW MORNING??????

Jun 03, 2010 | AMT Datasouth Documax A3300 Matrix Printer

2 Answers

Stopped printing


reinstall your program for printer.if it dont work.
printer is bad.let me know.ok

Jul 21, 2009 | IBM SureMark Printer TF6 Thermal Label

1 Answer

Adding a second printer to a d-link priter server


You need to connect the second printer to your print server then install the printer driver to your computers. If your print server has a printserver driver, run that so it will automatically find the new printer for you.

Jul 28, 2008 | D-Link DPR1260 Rangebooster G...

1 Answer

Blank Pages


The probability is that the new print server is either configured for a longer "page" than the cross match card.

There are different ways to fix this and it really depends on the application used to print the cards.

My first suggestion would be to fix the print server - followed by setting the page size in the application and finally configuring the form length for the profile you are using in the printer - the application settings usually take precedence over the other two, but I have found when using Windows server to drive the printer that Windows dictates the form size and a custom form may need to be created.

May 29, 2008 | AMT Datasouth Datasouth Documax 3300...

1 Answer

Documax 3300 printing problem


Start by running a test print from the control panel - with paper loaded, open the panel, press the "feature up" button - the display will say "run self test" and press enter - you should get a "barberpole" test print.

If the paper feeds properly in the self test, your problem lies in the print command, you need to send the appropriate LF character to tell the printer to feed the paper to the next line. You can also enable auto LF in the profile you are using, but this would not be my first choice.

May 20, 2008 | AMT Datasouth Datasouth Documax 3300...

3 Answers

Printer Offline


If your problem still persists then If the printer and the printserver is on and connected to the printserver and the router respectively. Then try right clicking on the printer icon in the printers and faxes window to set it online. Try Printing. If it did not work, then right click on the printer icon again > Properties > Ports > set the proper network port. Apply the settings and try Printing.

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