Question about Tomtom ONE 3rd Edition GPS

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No signal are you in a building? how to fix?

Was working fine.then no signal I thought was just because it was a over cast day but it is still saying that. How do you fix? unit has only been used 6-7 times (couple of months old) shouldnt already be having problems.

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Have a look at the menu at the saterlite part you need at least 3 saterligths fixed to have a signal im betting you don,t have any

Posted on Jan 25, 2009

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If your inside a building, outside with lots of trees around, or in a city with lots tall buildings around, it may have trouble getting satellite signals. It can even have trouble inside cars if it's mounted too low on the dashboard or if your windsheild happens to have a certain coating that blocks signals (tomtom recommends buying an external antenna in that case, which works but is a PITA). If you touch the lower right corner of the main screen, then touch the satellite signal bars on the next screen, it will take you to a screen that shows you the satellites you're getting and their postions and signal strength.

Posted on Mar 20, 2009

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Why doesn't the GPS pick up a current GPS signal?

You may need to do it outdoors; a building may interrupt enough satellite signal that it (the GPS) won't lock to it (the signal).

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GPS is not working. It says waiting for a valid GPS signal. What can I do to fix this?

Usually, when it's waiting to get a valid GPS signal, it is "listening" (scanning) for satellite signals to establish your current location. If you are in the open outdoors, i.e. not inside a building or under extended covers, it should get the satellite signals within a minute or so.

Jan 02, 2011 | Tomtom ONE XL GPS

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Waiting for a valid gps signal

Not sure if this will help you or not. GPS needs a clear line of sight, tall buildings, bad spot in your car or on your dash, weather conditions and pink elephants all will interfere with the GPS signal. Keep the unit low and as far forward as you can so that it has the best chance for signal. Best position i have found is 3-4 inches above the heater vents on the dash and directly in front of you since this is the spot that is generally unobstructed by anything.
One final thing, sometimes you have to shut them down start driving then turn it on, they do sometimes lock themselves up and out of things. Don't know how or why but it does happen. See pink elephants for better results.
Hope this helps

Apr 26, 2010 | Tomtom ONE GPS Receiver

1 Answer

Poor gps

My friend, this is the first time I have seen your question. Please understand, the people on this side of the counter are not employees of We are a gaggle of volunteers working from our homes and offices, for free. I have never actually seen another volunteer worker associated with this web site.

I say all that to explain I don't have any history on your question...

If your GPS says you are in a building ... it is being nice when it says that. It is redally telling you it has no, little or poor signal reception. You can be outside and still not have a clear view of the sky. Your GPS wants a unobstructed view to find the signals from above. Other buildings, trees, etc. in the area can prevent this view.

If you are out in a field, for example, and it still tells you this - you should be asking Tomtom what to do. There is probably something they can do to help your signal reception. You could have a antenna or battery issue.

Thanks for your interest in

Feb 22, 2010 | Tomtom ONE 3rd Edition GPS

2 Answers

My GPS that is only about 4 days old works fine sometimes but then it will say "Poor satelite reception" and then "none" what do you recommend?

Do you live in a an area with plenty of tall buildings/trees around you? Do you live in a valley? GPS units need to "see" plenty of clear sky to work reliably.

Does the problem occur the same whether you're using it in the car or on foot? Many modern cars have solar reflective glass which has a microscopic metal coating and it blocks satnav signals unless a supplementary external satnav antenna is fitted.

If you press and hold the nuvi's signal strength bar on the display for a few seconds you'll get a screen which shows how many satellites the unit is picking up along with a display which tells you how accurately the machine has fixed your position. It won't fix your problem but can help you find out what seems to be wrong.

If you're still having problems and these are not the causes then there's no point in doing anything further: just return it to the vendor for a refund or exchange as they are sometimes faulty straight out of the box.

Oct 01, 2009 | Garmin nuvi 255W GPS Receiver

1 Answer

When I turn on my TomTom, it says GPS signal lost for about 3-4 minutes before it picks a signal up. This happens everytime no matter where I am. Then it works fine.

Does your GPS have a good view of the sky?
i.e. not mounted low on the dash of your car.

it really only needs to find 3 satellites to work but it might take a while to lock on if reception is low.

When you say every time you turn it on. I assume that you don't go days without turning it on. A GPS stores information about satellites and their orbits across the sky and keeps it for about 6 days. The download process of this information is fairly slow. If you run it most days the information gets updated while the gps is running so you tend not to notice.

Just some ideas to think about.

Jul 08, 2009 | Tomtom ONE GPS Receiver

1 Answer

Waiting for a vaild GPS signal. three days. been

You essentially have to reset the GPS. You can do this by holding the power button down for at least four seconds to get the Tom Tom to fully shutdown. You will know you successfully did this if you hear the tom tom sound and a warning message appears during startup. It then seems to work just fine after that.

Apr 08, 2009 | Tomtom XL 330 Car GPS Receiver

1 Answer

No gps signal , tomtom says waiting for valid gps signal and is lockup what can i do to fix it or reset it

first, go out from building ;)
if doesnt help, then
update you navcore, do not delete any thing you dont know. hold pin reset for 10 sec. if doesn't help, bring for waranty

Mar 01, 2009 | Tomtom ONE GPS Receiver

6 Answers

No signal

on the bottom right hand side press the bars, next screen press the middle right hand sideellow the bars , then top right hand side is the orange and black disc spinning? yes then your unit is looking for a signal , if no then ask tom tom website for instructions,

Apr 17, 2008 | Tomtom ONE GPS Receiver

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