Question about Sony BDP-BX2 Blu-Ray Player
Unit says can't play disc on three Blu Rays I recently bought. Says I may need a firmware or software update. What do I do?
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Posted on Jan 02, 2017
I assume you tried the software update after the unit failed. If it quit working because of the firmware update, you may have received a corrupted file. In that case, try downloading a new copy on a different computer or to different media, and repeat the update.
If (assuming hardware problems and not bad firmware) it cannot play any optical disk, not even audio or photo CDs, I would suspect the laser in the optical drive has gone bad. Replacement is not a lot of work, but the part is probably about $50. I think it's likely this is the same part used in the Sony Playstation 3, which had some problems with lasers dying too soon when it first came out.
Here's a way to check: first, insert a DVD in the player. Unplug it and remove the top cover. Caution: do not tip the player with the DVD inside. CAUTION. Directly viewing the laser can cause severe damage to your vision. DO NOT put your face over the DVD drive - ever - while it is plugged in. Observe it from the front, a little off to one side. Before plugging in, check the ceiling overhead and make sure there are no mirror-finish or glassy reflecting objects above the player. The DVD must be in first for safety reasons; it covers the laser. The rest is additional precaution.
Now, plug in and turn on the player. In normal operation, the laser comes on, and the lens moves up and down to focus on the disk. You may see a blue glow in the center of the disk (especially in a dark room). If the laser is working and the laser/lens assembly is able to obtain a focus, the disk will start spinning. If the disk does not spin, the laser/lens assembly is the first suspect. It is also possible that the spindle motor drive is bad, but given the history of PS3 Blu-Ray drives...
If there is no movement of the lens assembly, check the power supply. If it is good, there is (by elimination) another problem with the lens assembly (controller problems, to the best of my knowledge, are rare). Because it has very tight assembly tolerances, the lens assembly is usually replaced as a unit rather than repaired in the field.
Posted on Oct 17, 2010
The latest update version is .008. Yes, you most likely need to do this. I have done two update so far. Ver. .006 and .008. Both times this solved my disc problem. On one of my disc for the newest version, I put the disc in and it could not read it. I was really surprise and put in back in again and it played. I've come to the conclusion that many disc pressing are not very good and some of the Blu-ray players are more finicky about reading that bad pressing. Exchanging the disc for another sometimes works.
Posted on Jan 22, 2011
SOURCE: I have a BDP S-350
I'm sorry for the difficulties you're experiencing in playing the new Blu-ray disc in the Sony Blu-ray Player.
In most cases, the issue might be with the Java content on the new Blu-ray discs is making these issues. The Blu-ray technology is developing everyday and adding more and more features to the existing technology. Hence it is required to make the Blu-ray Player up-to-date by installing the latest firmware update available from the manufacturer (who ever it is).
Going ahead with the first step, please install the latest firmware update available for the Blu-ray Player.
Please click the following link to get the latest firmware update available for your Blu-ray Player:
I'm sure, installing the firmware update should resolve the issue. If you need any further clarification/assistance, please let me know.
Thanks for understanding.
Posted on Jun 11, 2011
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