Question about HP LaserJet 1012 Printer

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My HP LaserJet 1012 isn't printing. I can't print anything on my hp laser jet 1012. I have installed the CD disc and it says that it can't install it. It does go through the whole program. When I click on printer it shows HP1012 ready, but when I try to print it won't print and then it says error. I have a Vista Dell Dimension E521 that crashed and Dell reset the whole computer. The printer did work for a while, but now I can't get it to work. I did get an error 0x000006be. Help. Thanks. mystreader@qwest.net

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So the printer used to work fine before the computer was reset, right? the operating system you had is the same you have now? (like you had XP and now have Vista, or kept the same?) cause if you changed operating system you might have a driver version conflict.

this printers have a green button right? if so, what happen if you press it? does it print a demo page? correctly??

i recommend you to go hp.com and download the newest drivers for your model and operating system.

if this doesnt solve the issue (but the demo page came out OK) then you may want to check your communication cable. and do the reinstalling procedure again.

if still not working you will have to take your printer to be reset, or look over the web on how to, that information is classified.

Posted on Jan 26, 2009

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