I installed my logitech quickcam 3500 but when i use skype, people can see me but i can't see them. when i restart my computer, there is an message saying part of the camera installation encountered an error.
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Re: video won't work w/skype
Go to "TOOLS", click on "OPTIONS," Then go to
"Audio Settings" and click on it. Make sure both the Microphone and
Speaker's are correctly chosen.Then
"make a free test call." Wait till the voice tells you to
record. Then when finished talking wait for the test persons voice to
insure your audio transmission is working. Then go back to options and
test your video settings. Click on Video Settings and proceed to set up
you video camera. Also, you can visit this site for additional
information to setup video.
Hope this helps. Bud
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Launch the Logitech QuickCam or Webcam software on your computer. Verify that you see yourself Logitech Webcam software window. Close the software window. Sign in to Skype. Click the "Tools" menu and select "Options." Click "Video Settings," check the "Enable Skype Video" and "Start my video automatically when I am in a call" boxes. Select your Logitech QuickCam from the drop-down list. Your webcam should display video in the window. Click "Audio Settings" if your QuickCam has a built-in microphone and select it from the microphone drop-down list. Check the "Let Skype adjust my audio settings" box in "Audio Settings" so Skype recognizes your microphone. Click "Save" to save the options for your audio and video settings. Skype will close the options menu.
Make sure you can see yourself in the Webcam software window
Close the webcam software window
Make sure your webcam is selected in Skype settings so that Skype can use it:
Sign in to your Skype, click Tools>Options>General>Video Settings
Check (click to have "tick" in the box) both "Enable Skype Video" and "Start my video automatically when I am in a call
Under Select Webcam (Default video device) choose Logitech QuickCam Communicate STX
In Audio Settings choose Logitech Mic to be your default microphone (you have it built in your camera)
Check to mark the box "Let Skype adjust my audio settings"
It should work now.
If you experience issues like signing in to your Skype is taking too long, Can't sign in, or you can't see or hear the other person, then you should contact your internet provider for slow connection. Also, you can check your connection using Speed Test online (www.speedtest.net).
Try to check if this issue occurs on Skype only or with all programs
If it is for Skype only: You need to check the Video Settings in Skype. Start Skype > Options > Video Settings > select the webcam that you are using. If the webcam is not on the list, download and install the driver from the manufacturer website
Try to set Automatically Receive Video from - select Anyone or Only people in my contact list.
Yes, I have a Logitech WEBcam (not the same model) and I use Skype.
After you installed Skype then :- To test if the Logitech QuickCam is functioning, check the USB cable; make sure it is connected properly. Then click on Start - All Program - Logitech - Logitech QuickCam and see if you can get the camera to capture your image/video. If this works then the fault is with the Skype configuration. Sometimes the WEBcam settings drop off and the WEBcam need to be selected again. Open Skype - Tools - Options - Video Settings and select the Logitech QuickCam Also check the Audio Settings for the Microphone THEN click on Save. Avoid connecting the WEBcam to an USB hub.
To test if the LogitechQuickCam is functioning, check the USB cable, make sure it is connected properly. Then click on Start - All Program - Logitech - LogitechQuickCam and see if you can get the camera to capture your image/video.
If this works then the fault is with the Skype configuration. Sometimes the WEBcam settings drop off and the WEBcam need to be selected again. Open Skype - Tools - Options - Video Settings and select the LogitechQuickCam
Also check the Audio Settings for the Microphone THEN click on Save.
hello, try to close all the quickcam software before you open skype. I think its a program collision. also check msconfig that no logitech program starts.
click->start->run->write msconfig and click startup tab. uncheck all logitech. get back if it doe sent work
I believe you are trying to use this cam on skype.Skype has a setup for your cam/mic.follow the prompts.and set-up. if still not working uninstall cam drivers and redownload new from the net @ logitech.com.RICHARDM69
I got this of Skype.
We are sorry to hear that you are having problems with Skype video.
Thank you for contacting Skype customer support about your video settings.
If you are using a Logitech webcam, please follow the steps below:
NB! To begin with please close Skype and make sure that you have unplugged the webcamera before installing the installation software that came with it.
1) Go to the control panel and open Add/Remove programs. Then from there uninstall any Logitech webcam software and Logitech webcam drivers from the list shown.
2) Download the latest drivers for your webcam from http://www.logitech.com/index.cfm/405/&cl=roeu,en?prodcrid=405
3) Open the webcam installer package by double clicking it.
Now select: Custom installation (advanced) and click next. You are now given a choice whether you would like to install the software and drivers or just the drivers. Please select the second option (Logitech QuickCam drivers) then uncheck 'Enable VoIP Device Management' and click 'Next'. Accept the agreements and on the next page select 'I do not want to activate this Service' (Logitech destkop Messenger). Click 'Next' and the Logitech drivers should be installed. Restart your system and plug in your webcam. Your webcam should now be correctly installed.