Question about Logitech QuickCam Messenger Web Camera

1 Answer

Video won't work w/skype

I installed my logitech quickcam 3500 but when i use skype, people can see me but i can't see them. when i restart my computer, there is an message saying part of the camera installation encountered an error.

Posted by on

  • sunahckim Jan 26, 2009

    i answered my own ? i uninstalled everything then reinstalled from the logitech website and now it works.

×

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    President:

    An expert whose answer got voted for 500 times.

  • Expert
  • 8,637 Answers

Normal 0 Go to "TOOLS", click on "OPTIONS," Then go to "Audio Settings" and click on it. Make sure both the Microphone and Speaker's are correctly chosen. Then "make a free test call." Wait till the voice tells you to record. Then when finished talking wait for the test persons voice to insure your audio transmission is working. Then go back to options and test your video settings. Click on Video Settings and proceed to set up you video camera. Also, you can visit this site for additional information to setup video.
http://www.skype.com/help/guides/video/
Hope this helps. Bud

Posted on Jan 30, 2009

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

2 Answers

How to use skype 6.0 with logitech c-310


Launch the Logitech QuickCam or Webcam software on your computer. Verify that you see yourself Logitech Webcam software window. Close the software window. Sign in to Skype. Click the "Tools" menu and select "Options." Click "Video Settings," check the "Enable Skype Video" and "Start my video automatically when I am in a call" boxes. Select your Logitech QuickCam from the drop-down list. Your webcam should display video in the window. Click "Audio Settings" if your QuickCam has a built-in microphone and select it from the microphone drop-down list. Check the "Let Skype adjust my audio settings" box in "Audio Settings" so Skype recognizes your microphone. Click "Save" to save the options for your audio and video settings. Skype will close the options menu.

Jan 19, 2013 | Logitech C310 Web Cam, Skype, Computer...

1 Answer

My chrystaleye webcam wont work with skype


SKYPE VIDEO PROBLEM
To test if the Logitech QuickCam is functioning, check the USB cable; make sure it is connected properly. Then click on Start - All Program - Logitech - Logitech QuickCam and see if you can get the camera to capture your image/video. If this works then the fault is with the Skype configuration. Sometimes the WEBcam settings drop off and the WEBcam need to be selected again. Open Skype - Tools - Options - Video Settings and select the Logitech QuickCam Also check the Audio Settings for the Microphone THEN click on Save. Avoid connecting the WEBcam to an USB hub. SKYPE MICROPHONE PROBLEM
If the person cannot hear you then, either your microphone driver not installed or not working OR the microphone is not configured in Skype.
To test your microphone then click on Start - All Programs - Accessories - Entertainment - Sound recorder. Then record your voice and then play it back. If this is OK then the microphone need to be configured in Skype.
To configure the microphone - Open Skype - Tools - Options - Audio Settings for the Microphone THEN click on Save.

Sep 03, 2012 | Acer Aspire 5500 5570-2609 Laptop

1 Answer

I have a Logitech QuickCam 6.0 and it has been working perfectly for months with Skype. Now I am still receiving incoming video but outgoing no longer works. I reloaded QuickCam without improvement. ...


Try to check if this issue occurs on Skype only or with all programs

If it is for Skype only:
You need to check the Video Settings in Skype.
Start Skype > Options > Video Settings > select the webcam that you are using.
If the webcam is not on the list, download and install the driver from the manufacturer website
Try to set Automatically Receive Video from - select Anyone or Only people in my contact list.

Jun 01, 2010 | Logitech QuickCam Connect Webcam

2 Answers

I am not a computer person.I was wondering if logitech webcam C250h will work with skype?


Yes, I have a Logitech WEBcam (not the same model) and I use Skype.
After you installed Skype then :-
To test if the Logitech QuickCam is functioning, check the USB cable; make sure it is connected properly. Then click on Start - All Program - Logitech - Logitech QuickCam and see if you can get the camera to capture your image/video.
If this works then the fault is with the Skype configuration. Sometimes the WEBcam settings drop off and the WEBcam need to be selected again. Open Skype - Tools - Options - Video Settings and select the Logitech QuickCam
Also check the Audio Settings for the Microphone THEN click on Save.
Avoid connecting the WEBcam to an USB hub.

Mar 09, 2010 | Logitech Webcam

1 Answer

My camera quit working in skype, any suggestions in troubleshooting? the green light isnt coming on at all, it was working like 5 minutes ago


To test if the Logitech QuickCam is functioning, check the USB cable, make sure it is connected properly. Then click on Start - All Program - Logitech - Logitech QuickCam and see if you can get the camera to capture your image/video.
If this works then the fault is with the Skype configuration. Sometimes the WEBcam settings drop off and the WEBcam need to be selected again. Open Skype - Tools - Options - Video Settings and select the Logitech QuickCam
Also check the Audio Settings for the Microphone THEN click on Save.

Dec 14, 2009 | Logitech QuickCam Connect Webcam

1 Answer

I have a Logitech Quickcam Pro 9000 with the latest drivers and the latest Skype installed. I can see the other person during a video call, but I can't see myself and they can't see me. Just a spinning...


hello, try to close all the quickcam software before you open skype. I think its a program collision. also check msconfig that no logitech program starts. click->start->run->write msconfig and click startup tab. uncheck all logitech. get back if it doe sent work

Oct 12, 2009 | Logitech Quickcam Chat Webcam

1 Answer

No video


unplug cam reboot the computer plug cam into different usb port.
cam should be see by skype again.
if not reinstall skype.

Jul 05, 2009 | Computers & Internet

1 Answer

Download skype and connecting to internet


I believe you are trying to use this cam on skype.Skype has a setup for your cam/mic.follow the prompts.and set-up. if still not working uninstall cam drivers and redownload new from the net @ logitech.com.RICHARDM69

Dec 13, 2008 | Logitech Webcam

1 Answer

Webcam - Recipients can't see me.


Hi,
I got this of Skype.
We are sorry to hear that you are having problems with Skype video.
Thank you for contacting Skype customer support about your video settings.
If you are using a Logitech webcam, please follow the steps below:
NB! To begin with please close Skype and make sure that you have unplugged the webcamera before installing the installation software that came with it.
1) Go to the control panel and open Add/Remove programs. Then from there uninstall any Logitech webcam software and Logitech webcam drivers from the list shown.
2) Download the latest drivers for your webcam from
http://www.logitech.com/index.cfm/405/&cl=roeu,en?prodcrid=405

3) Open the webcam installer package by double clicking it.
Now select: Custom installation (advanced) and click next. You are now given a choice whether you would like to install the software and drivers or just the drivers. Please select the second option (Logitech QuickCam drivers) then uncheck 'Enable VoIP Device Management' and click 'Next'. Accept the agreements and on the next page select 'I do not want to activate this Service' (Logitech destkop Messenger). Click 'Next' and the Logitech drivers should be installed. Restart your system and plug in your webcam. Your webcam should now be correctly installed.

Oct 31, 2008 | Logitech Quickcam Chat Webcam

Not finding what you are looking for?
Logitech QuickCam Messenger Web Camera Logo

3,453 people viewed this question

Ask a Question

Usually answered in minutes!

Top Logitech Computers & Internet Experts

micky dee

Level 3 Expert

2644 Answers

Les Dickinson
Les Dickinson

Level 3 Expert

18381 Answers

Brian Sullivan
Brian Sullivan

Level 3 Expert

27725 Answers

Are you a Logitech Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...