Question about Creative Labs ZEN Vision:M Digital Media Player

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Zen player stuck on -shutting down

My zen player is stuck in the shut down mode. HELP can not do anything

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Try to find a small hole with the text "Reset" next to it. Find something small(paper clip for instance) and simply just press the button inside the hole, you will hear a small "click".

Posted on Jan 26, 2009

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3 Answers

My creative zen has hung on shutdown can't do anything with it


Hi--
Reset the zen with the reset button on the player. If it still gets stuck on shutting down, reformat it. To do that, connect it to the computer, go to windows explorer\computer\portable devices. Doubleclick that to see the storage memory. Right click on that and select "Format...". This clears all the memory but usually fixes basic problems. If that doesn't work there's a serious problem.

--Lillian

Nov 17, 2009 | Creative Labs Zen V MP3 Player

1 Answer

My creative zen v plus is stuck in shutting down


i think i have a different version of zen but hopefully it'll work for you. i held down the power button and pokes the reset button with a pen tip for about 5 seconds and it finially turnned off! i've had alot of problems with the zen and it sorta happens alot and most times you need to do different things but the same problem usually doesnt come bk. good luck

Mar 12, 2009 | Creative Labs ZEN V Plus MP3 Player

1 Answer

Stuck in the shutting down mode


USE THE RESET BUTTON located on the left side. Worked for me when it won't turn on ...

Feb 11, 2009 | Creative Labs Creative Technology Zen MP3...

1 Answer

My Zen mp3 player is stuck or frozen on "Shutting off" mode.


when off hold play down. then turn on(while holding play). then theres a recovery menu go to clean up.

Dec 28, 2008 | Creative Labs Zen Micro MP3 Player

1 Answer

Zen stuck in recovery mode, reboot failed, firmware recovery tool downloaded and updated, reset button failed, last time this happend we had to wipe it totally off and start over, much time...


You can reset your zen by placing the pen head in the hole below the power button for 20 seconds.


Or


Attempt to slide the switch like you are shutting it down and then use a pin to reset the mode. By doing so all song could be washed out

Nov 28, 2008 | Creative Labs ZEN V Plus MP3 Player

1 Answer

Stuck inshutting down mode


everyone probably knows this but I'm a novice! I reset it with the end of a paperclip!! Thanks.

Nov 16, 2008 | Creative Labs ZEN V Plus MP3 Player

1 Answer

Omy zen v plus is stuck on the shutting down screen, it has been for about four hours


Press the "reset" button. If it didn't work, upgrade the firmware of this product. If problems still continue, contact the Creative company.

Jul 31, 2008 | Creative Labs ZEN V Plus MP3 Player

1 Answer

Creative Zen mp3 player is not waking up from idle shut down mode


my advice, i would rstart it and install it before you plug it back in.

Jul 12, 2008 | Creative Labs Nomad Jukebox Zen Xtra MP3...

1 Answer

Creative Zen vplus 4gb Stuck on start up screen that says "ZEN vplus"; it will not shut down once on, unless using the reset button


see recovery mode info here:
http://www.anythingbutipod.com/forum/showthread.php?t=6714
(thank you)

holding play button while powering up, then running Clean Up & rebooting did the trick.

Mar 14, 2008 | Creative Labs ZEN V Plus MP3 Player

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