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Skype - Used to have video but no longer

I use a Philips 900 webcam on a Dell Dimension c521 PC using XP. It used to work fine but for a while now I have not been able to see or send video (audio works fine). I have tried the new Skype Beta and it still doesnt work. There seems to be a problem when going through Options as when trying to select the Video settings Skype crashes.

I have also de-installed the programms and started from scratch to no avail.

It may not be related but when I use MSN the video works fine but I cannot get audio.

As you can imagine I am just a little frustrated.

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  • Skiguide Jan 29, 2009

    I had already removed the software and unplugged the webcam as part of my own fix it plan. However the problem seems to be with the Skpe software. When going through the tools options, the software seems to hang/crash on the video tab.

    I have previously removed and re-installed skype, and have also tried the new Beta version but the problem remains.

    I use Mcafee virus protection which I have also disabled - but again the problem continues.

    The webcam does work straight away on MSN.

    Thank you for your earlier suggestions



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Yeah i understand that and sir have patience and what u can do is that uninstall and reinstall the webcam driver and the software from the computer and alaso disconnect the webcam and then restart ur computer and then instlal the webcam drivers and it should work fine..or dod the system restore back to an earlier time when the computer was working fine...

Posted on Jan 26, 2009

  • ramesh singh
    ramesh singh Jan 29, 2009

    first of all thanks for the feedback sir and now what u can try is that run the trojan scan and all the scans that is possible to get rid of the virus and trojans and malwares and if still it doesnt work,did u tried system restore,what u can do is call up cyberdefender premium tech support and they will help u instantly.....good luck



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