Question about HP Pavilion Ze4805us Notebook

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Blue Screen Error Message

My computer will begin to startup normally, and then I get a blue screen error message that says "STOP: c0000Z1B {Registry File Failure} The registry cannot load the hive (file)...\SystemRoot\system32\Config\DEFAULT or its log or alternate. It is corrupt, absent, or not writable. Beginning dump of physical memory. Physical memory dump complete." And then the computer reboots. Also, even when the computer is connected through the AC charger, it still shuts off randomly. Is it fixable? I don't really want to buy a new laptop.

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  • Gary Cooper Jul 15, 2007

    Thanks! I actually did call HP and they said to just try and re-install windows. That seemed to do the trick. I figured that it had something to do with my hard drive.

  • snehyashprad Oct 12, 2008

    P-IV 2,4 GHz, 845 GV Gigabyte Motherboard, 512 MB RAM, 80 GB HDD

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Be cautious, most manufacturers set Windows to power down the hard drive on laptops to increase battery life. It saves battery life but all the turning off and on puts stress on the motors and other moving parts. I have a pretty good side business replacing laptop hard drives after 1.5 to 2 years of use. Something caused Windows to fail, could be a virus, a bad software driver or program or a hard drive beginning to show the symptoms of mechanical wear. I strongly suggest you keep regular backups of any data or pictures you value and check Windows and make sure the hard drive isn?t turning off too soon. In Windows XP go to Start, Settings, Control Panel and double left click on the Power Options icon. In the Power Schemes tab make sure the Turn of hard disks setting is set to at least one hour.

Posted on Jul 20, 2007

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Your hard drive crashed. You need to buy a new hard drive and restore your computer using the restore disks. You can buy a hard drive here: http://www.interproshop.com/commerce/catalog/product.jsp?product_id=13055&czuid=1167865660865 They also sell larger hard drives. If you dont have a restore disk, you'll need to contact HP and they'll send you one. http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?product=423721&lc=en&cc=us&dlc=en&submit.y=9&submit.x=8&lang=en&cc=us

Posted on Jul 15, 2007

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What were you doing ,just prior to the shut down? Take a look at this:http://pcsupport.about.com/od/fixtheproblem/ht/stoperrors.htm

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Hi,
Prepare to Diagnose the Computer
Perform the following actions to prepare the computer for troubleshooting a startup problem.

1. Remove the battery and AC adapter from the notebook.
2.Remove any optical disks (CD or DVD), and disconnect any external devices or peripherals such as USB devices, printers, docking stations etc.
3.Plug the AC adapter directly into a functioning wall socket.
4.Press the Power button to turn on the computer.

NOTE:After the battery, optical media and peripherals are removed, the Notebook PC may startup normally. If this occurs see Windows starts after the battery, optical media and peripherals are removed .

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When the notebook stops responding or displays an error message, let me know what symptom that most closely resembles what is seen on the Notebook PC screen.

* Screen is blank with no cursor or text
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*An error message is displayed on a blue background
*PC stops responding on a red Compaq or blue HP logo screen
*PC Stops responding on the Windows logo screen
* The Microsoft Windows 'Advanced Options Menu' is displayed
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*Password is requested but password is forgotten or lost.
*Microsoft Windows starts, but a 'serious error' message is displayed that prompts you to send an error report to Microsoft for evaluation.
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Looks like you've been getting two different Stop errors...

The 1st error, 0X00000024, aka Stop 0x24, is a Windows 2000 error. (XP is just an updated version of 2000) Microsoft gives an explanation here.

For the 2nd error, starting with 0x000000ED, Microsoft's solution is here, with additional help here.

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dear,
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regards,

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