Bought this 18 months ago. Due to major house renovations to my Spanish townhouse never tried it out until 2 days ago. When I power it on a red light comes on at the Standy/eco button. I cannot get the main system to start up. No display on the main display dial. Tried Philips who phoned me and said take it to a service centre. This has never been used!!!!!! Please can anyone help. Am I missing something very basic or is it possibly more sinister
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Re: Cant get it to start
To reset the system to "install" mode press & hold the "play/pause" button in the center of the unit until "AUTO INSTALL- PRESS PLAY" is displayed.
If this doesn't work then the unit may be too hot! I see on the philips web site that this model has a temperature sensor & will shut itself off. I am in Spain too & the temperature inside right now is 30C!!
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There is nothing an end user can do to fix this unit except to try and run a lens cleaning disc thru it. If cleaning the lens helps, you have just dodged a bullet. It says "no disc" because the laser pick up can't see, it is blind. It can't read any disc's so it says "no disc" even if there is one in it. I work at a Panasonic authorized service center and have repaired this exact model many times. The repair will cost about $125 or more to replace the laser. This is due to the high cost of the laser pick up.
Unless this is under the warranty, you really should just get a new one. This model of Panasonic normally has an issue with the trays getting jammed and are a technicians nightmare to repair. So, I don't really like to see them in my shop. It was a very bad design for Panasonic, they have had more trouble with the cd mech in this model than any other cd mech I have seen for them in the last 17 years I have been repairing them.
I am sorry to give such bad news, but it really is true. If I can be any further help, please feel free to let me know.
The same thing happened to my ijuke the fluid just disappeared. I called crosley three weeks ago the person I talked to said the service department would call me back.I am still waiting...I talked to my sister, she bought an ijuke at target the same day I bought mine. she said that she had her ijuke lights on and the fluid just started squirting out of the top of the tube by the silver medallion and that everywhere the fluid touched it melted the plastic.
if the unit actually tries to open but does not, it is not locked. a locked unit does not even try to open. it sound like a mechanical misalignment. take it back to get a new one, since it's only 2 days old.
It certainly sounds like a defect and I believe would qualify as a warranty repair. Talk to the store where you purchased it to see what their warranty procedure is before it is out of warranty, which can be as little as 90 days. Good luck.