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My friend can see me, but I cannot see them on Skype

Problem:

Friend can see and hear me.
I can hear, but not see them.

Questions:

Could it be a problem on my side?

If so can you give me detailed instructions on how to fix this?

If not, what are the other options? Is there a way to test this?

Posted by on

  • rayad Jan 28, 2009

    I



    NO

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1 Answer

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  • Expert
  • 8,637 Answers

Send this to them as they have to set up there Audio & Video. This will help them do so.
Normal 0 Web Camera’s have to be setup on the program they are to be used with. Just installing the camera on your computer does not set it up to broadcast on messengers or Skype.

Each program has Options that have to be setup in order for the Audio and Video to function properly.

A. Skype Setup:

After downloading and installing Skype (http://www.skype.com/intl/en-gb/download/skype/windows/beta/downloading/ ) set it up as follows:

  1. Go to Tools, then Options, and click on Audio Settings and set the Microphone and Speakers to the computer Audio Card.
  2. Then click on the Video Settings.
  3. The camera if Installed Properly will come up and show a video picture.
  4. Then, on the bottom of the page click on Save.

The camera and audio should function properly. Your friends and Family will now be able to see and her to you.

B. Yahoo Setup:

After downloading and installing Yahoo Messenger (http://www.soft32.com/download_30.html ) set it up as follows:

  1. Go to Messenger at the top left and click on it.
  2. Next go down to Preferences and click on it.
  3. Next Calling and Devices on the right and set the Microphone and Speakers to the computer Audio Card.
  4. Next go to the Test Audio section and (in blue writing) click on “Open the call setup assistant” and follow the instructions on the left window.

C. Windows Live Messenger:

  1. After you start Windows Live Messenger, expand the view by clicking on the square on top left next to the red X.
  2. Then on the Windows Live messenger window on the right side, click on “ “Show Menus.” And then click on “Show the Menu Bar”.
  3. Next go to the Menu Bar on right side, click on “ “Action.”
  4. Go to “TOOLS” and click “Audio and Video Setting” and follow the instructions.
NOTE: You audio and video should work. Enjoy.

When done both the Audio and Video will function properly so you can chat and see family or friends you are connected to.
Hope this helps. Bud

Posted on Jan 30, 2009

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This problem maybe from his/her side, or it's also possible from you speaker settings, if you are sure that there's no mic problem from your friend, follow the instructions below; (this is to be done on your skype settings)
Sign in to your skype account > Options > click Audio Settings on the left pane > Move the Speaker slider towards the right hand side (High) > Click Test (the green play button), if you can hear the "test sound" save the settings and try calling your friend again.
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HI,

Please reinstall your camera drivers.If you still face the same issue then reinstall skype.If the problem still exists then you will have to ask your friend to do the same.Before you tell him to do that make sure you test with any other person on your skype and check if he is facing the same issue or not.

If you need any more help let me know

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