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Reset counter of drum unit 1680MF

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How to fix brother printer drum error troubleshooting and routine maintenance


I still receive the error message "Replace Drum", "Drum End Soon", "Drum Near End", or "Drum Stop" after I replace the drum unit with a new one. The following error messages will continue to appear if the drum counter was not reset when you replace the drum unit with a new one.
  • Replace Drum
  • Drum End Soon
  • Drum Near End
  • Drum Stop
To clear these error messages, you need to reset the drum counter as instructed below.

If you want to clear an error message related to the toner replacement, click here to see how to clear an error message after you replaced the toner cartridge.
"What is the difference between the toner cartridge and the drum unit?"

Please reset the drum counter only when you replace the drum unit. If you reset the drum counter during the life of the drum unit currently being used, the remaining drum life will not be displayed accurately.
  1. Make sure that the machine is turned on.
  2. Open the front cover.
  3. Press Clear or Clear/Back on the control panel.?
    NOTE: The layout of a control panel differs depending on the model, but the Clear or Clear/Back button is located on the right side of the LCD screen as shown in illustration.
  4. Do one of the following.

    • If your Brother machine has a numeric keypad:
      Press 1 to reset the drum counter.
    • If your Brother machine doesn't have a numeric keypad:
      Press the Up Arrow Key to reset the drum counter.
  5. When the LCD shows Accepted, close the front cover.

frontcover1-y4i03b33115mpu3ejihwhjwc-5-0.gif

controlpanel1-y4i03b33115mpu3ejihwhjwc-5-2.gif

Sep 11, 2017 | Brother Office Equipment & Supplies

1 Answer

I have a Brother MFC-9180, it has a DR8000 in it. The machine come up on the display saying "Change drum soon" which I have done, the new drum did not come with a page to feed into the drum. I want to...


Did you reset the drum counter?
When you replace the drum unit with a new one, you need to reset the drum unit counter by completing the following steps:
  1. Turn the the machine's power switch back on.
  2. Press Menu => Machine Info. => Reset Menu.
  3. Press the Up or Down Arrow key to choose Drum.
  4. Press OK.
  5. Press 1 to reset the drum unit counter.
  6. Press Stop/Exit.
I hope this helps.

Or Try this:
http://welcome.solutions.brother.com/BSC/public/as/au/en/faq/faq/000000/002800/000037/faq002837_009.html?reg=as&c=au&lang=en&prod=mfc7220_us_as

Oct 20, 2013 | Brother International Brother MFC-9180

1 Answer

I recently noticed a message that said "drum end soon" on the screen portion of my printer. With that I went and replaced the drum and toner. The problem is this: The "drum end soon" message never quit...


Hi,

This message would continue to appear if the drum unit counter was not reset when you installed a new drum.
To reset the drum unit counter, follow the instructions below:
  • Press Menu on the Control Panel.

  • Press the Up or Down Arrow key to select Machine Info..

  • Press OK.

  • Press the Up or Down Arrow key to select Reset Menu.

  • Press OK.

  • Press the Up or Down Arrow key to select Drum.

  • Press OK.

  • Press 1 to reset the drum unit counter.

Thank you !!

Jun 09, 2010 | Brother MFC 7840W Printer

1 Answer

Replace drum, still says replace the drum and now it won't print.


Did you reset the drum counter?
When you replace the drum unit with a new one, you need to reset the drum unit counter by completing the following steps:
  1. Turn the the machine’s power switch back on.
  2. Press Menu => Machine Info. => Reset Menu.
  3. Press the Up or Down Arrow key to choose Drum.
  4. Press OK.
  5. Press 1 to reset the drum unit counter.
  6. Press Stop/Exit.
I hope this helps.

Cindy Wells
(if you did the reset, you may need to talk to Brother Support. I'm assuming you used a Brother drum and only handled it by the handles.)

May 12, 2010 | Brother MFC-9440CN Laser Printer

1 Answer

Machine is asking for U28 replace black drums - I replaced black tone cartridge, the opc Drum Unit and the Toner Waste Container and the machine is still inoperative


on the back of the drum unit is a little "flag" that activates a sensor when you insert the drum to reset the drum counter. if the drum is replaced incorrectly or is from a poor supplier then the flag will be in the wrong position and when inserted will not reset the counter. try another black drum to reset the counter, do not discard the drum as the technician that visits in future can reset the flag for you.

Apr 17, 2010 | Panasonic DP-C263 Copier

1 Answer

How do I reset the drum counter on MFC-9440CN brother


To reset the drum unit counter, follow the instructions below:
  1. Press Menu on the Control Panel.
  2. Press the Up or Down Arrow key to select Machine Info..
  3. Press OK.
  4. Press the Up or Down Arrow key to select Reset Menu.
  5. Press OK.
  6. Press the Up or Down Arrow key to select Drum.
  7. Press OK.
  8. Press 1 to reset the drum unit counter.

Aug 31, 2009 | Brother MFC-9440CN Laser Printer

3 Answers

Resetting the Drum counter on a Brother HL-2040


Hi.
Have you recently replaced the drum?
  • The Drum LED blinks if the drum unit is near the end of its life. Use the drum unit until you have a print quality problem, then replace the drum unit with a new one.
  • The Drum LED continues to blink if the drum counter was not reset when you replaced the drum. To reset the drum follow the instructions below:
  1. Open the front cover of the printer.
  2. Press and hold down Go button for about 4 seconds until al the LEDs light up. Once all 4 LEDs are lit, release the Go button.
  3. Close the front cover.
Reset the drum counter only when you replaced the drum unit with a new one.

Aug 03, 2009 | Brother HL-2040 Laser Printer

1 Answer

How do you reset the drum counter for a Brothers MFC-9440CN?


To reset the drum unit counter, follow the instructions below:
  1. Press Menu on the Control Panel.
  2. Press the Up or Down Arrow key to select Machine Info..
  3. Press OK.
  4. Press the Up or Down Arrow key to select Reset Menu.
  5. Press OK.
  6. Press the Up or Down Arrow key to select Drum.
  7. Press OK.
  8. Press 1 to reset the drum unit counter.

Jan 13, 2009 | Brother MFC-9440CN Laser Printer

2 Answers

How to reset drum counter for fuji xerox 203A


if the Drum LED is still lit after replacing the drum unit, the Drum counter may not be reset.
Reset the Drum counter as follows:

  1. Open the front cover.
  2. Locate the control panel button under the LED lights on the left side.
  3. Press the control panel button until all lights are lit, then release it.
    The Drum counter is now reset.

Aug 28, 2008 | Office Equipment & Supplies

3 Answers

Drum light


Check a service manual on resetting the drum counter. You have to reset this counter to tell the machine it has a new drum

Aug 25, 2007 | Sharp AL-1641CS Color Copier

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