Question about Verbatim 500GB USB Desktop 500 GB Hard Drive
Hi, i just bought a Verbatim JH8X10 500GB last week, and this morning when i plugged it into my Mac OSX, it stopped showing up on the desktop or anywhere in my computer, but the light on the hard drive is still on and its obviously running, and when i try to plug it into another PC computer, its been detected but just can't be opened for view, is there something i can do to get it to work? cause i have so much files inside this drive that i need to use, thank you!
Shut your computer down. Disconnect you external hardrive. Power up your computer again. Power up the Verbatim and then connect to a USB port. You should hear a very quiet 'ping'.
Go to My Computer, and the Verbatim should be showing as one of your drives (probably Drive D). You should be able to open it from there.
Make sure that you have a Desk Top Icon for opening the hardrive, it makes it so much easier. Hope this helps
Posted on Apr 10, 2009
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Nov 30, 2012 | Toshiba E05A100PBU3XS Canvio 1TB USB 3.0...
Nov 02, 2012 | Computers & Internet
Jan 17, 2011 | Verbatim External, USB 2.0, 750GB...
Dec 31, 2010 | Verbatim Computers & Internet
Nov 04, 2010 | Verbatim External, USB 2.0, 750GB...
Apr 07, 2010 | Hitachi SimpleDrive Mini 250GB USB 20...
Aug 15, 2009 | Verbatim 160GB USB FireLite: The "drive...
Jun 09, 2009 | Verbatim 160GB USB FireLite: The "drive...
1,043 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: