Question about Verbatim 500GB USB Desktop 500 GB Hard Drive
Hi, i just bought a Verbatim JH8X10 500GB last week, and this morning when i plugged it into my Mac OSX, it stopped showing up on the desktop or anywhere in my computer, but the light on the hard drive is still on and its obviously running, and when i try to plug it into another PC computer, its been detected but just can't be opened for view, is there something i can do to get it to work? cause i have so much files inside this drive that i need to use, thank you!
Shut your computer down. Disconnect you external hardrive. Power up your computer again. Power up the Verbatim and then connect to a USB port. You should hear a very quiet 'ping'.
Go to My Computer, and the Verbatim should be showing as one of your drives (probably Drive D). You should be able to open it from there.
Make sure that you have a Desk Top Icon for opening the hardrive, it makes it so much easier. Hope this helps
Posted on Apr 10, 2009
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Posted on Jan 02, 2017
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