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On some models a separate extension tube gets installed through a knockout on the back panel. The extension tube fits into the part where the condensate drips into the pan; the opposite end has threads for a hose. This tube (if applicable to your model) should have been in the box with the unit. There isn't any information on the brand or model you have. Looking at the instructions for your model should also provide an answer. If you no longer have the instructions, turn the unit on and try to locate where the condensate drips into the pan. The hose would have to connect from there.
Barbara, are you running the unit in a continuous mode (i.e Using a hose to drain the unit)? Or is the water draining into the water collection bucket?
If you are not using a hose for continual drainage, the fan will not run constantly. It requires that, for continual operation.
Also, you may have the humidity extraction level set to high. Lower it to 35%. Also, remove and check the air intake filter, as it may need cleaning.
Dehumidifiers that are not Low Temp models have a difficult time operating in basement applications. Because the air temp at floor level is colder than at shoulder level. At temperatures between 40 & 60 degree F, regular dehumidifiers struggle to keep up. Raising it up off the flow on to a sturdy table, counter top, etc that can handle the weight of the unit, plus a full bucket of water can really help.
I hope this was of assistance and thanks for choosing FixYa.
First, the hose should not exceed 5 feet in length. There is no pump in that model dehumidifier. It relies totally on gravity to drain through the hose.
If all of the above is as stated above, I suspect that hose or the tubing inside the hose connecting is clogged. Which forces the water into the bucket rather than the hose.
To remove the clog in the unit, you will need an 18" long plastic Zip Tie or something similar, that is appropriately sized to fit into the hose connection/drain hole. NO wire coat hangers though.
Carefully feed the Zip Tie in to the hose connection. About 6" in the tubing will bend. You need to gingerly work the Zip Tie past this bend, until the Zip Tie bottoms out or you run out of Zip Tie to work with. The slowly remove the Zip Tie while rotating it. This will breakup clog. As you near the end of the Zip Tie coming out, be prepared for some water to follow. DO NOT perform any of this while the unit is plugged in to the wall outlet.
Hope this helped you solve the problem, Robert. Please let me know. Thanks.
You may have a older model that has a collector tank with a protruding tube on it. If so just cut the end off the tube and slide on a piece of clear 9.5mm internal diameter PVC / Rubber tubing suitable for a fish tank air / water pump and secure it with a nylon tie wrap. Continuous external draining for newer models with clear collection tanks. If the appliance is to be operated for long periods of time but you are unable to empty the tank, you are recommended to use the continuous drain facility. • Drill the inside of the drain spout using a small drill bit. This is located behind the rear grlle in the lower centre of the opening. • Fasten the rubber hose to the spout. For models without drain hoses supplied, we suggest you purchase a rubber hose around 2m long, with an internal diameter of 9.5 mm. • Make sure that the hose is not higher than the spout, otherwise water will remain in the tank; also check that the hose is not twisted. N.B: Keep the rubber bung. You will need it to plug the hose or close the spout if you revert to draining into the tank
Has anyone figured out how to get a 25-pint Frigidaire dehumidifier (model FDD25S1) to put water out the drain hose for continuous draining instead of into the bucket? It appears to be impossible to connect the hose in a way to avoid water leaking into the bucket.