Question about Samsung Televison & Video
Posted by Anonymous on
a 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of.(from cars to computers, handyman, and even drones)
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
I had the exact same problem as you did... I bought the Sharp Aquos 42D85X which came with Sharp BD-HP21X Blu-ray Disc player. could not get brand new blu-ray movies to play and i found it froze everytime after 10 secs. I phoned sharp who basically were no help watsoever! I then went and returned my blu-ray movies back to the store thinking it was a problem with the discs.. The people there were extremely nice and since they had a display model of the BD-HP21X instore they offered to test the movie on it to veroify whether it was the blu-ray player was the problem or not. Turns out its a fault with all of the BD-HP21X models. So we then ended up returning it back to the store we bought it and exchanged it with the older model (BD-HP20X). I now have no problems playing blu-ray movies. Although another suggestion is to perhaps download the lastest firmware update & see if that resolves your issues.
Posted on Mar 16, 2009
Well I Checked my data resources and saw that there are no hacks or tricks for Sharp yet... the only thing you can try doing now is to ask your Dealership if they can unlock the regions for you. I've searched everywhere but couldn't find anything for newer models like HDDVD or Blu-Ray players.
Sorry T_T But let's hope someone might be able to help as well..
Posted on Mar 31, 2009
I had the same problem - Fix - Go to the sharp web site and download the file HP21U_HP50U_PN902270. You will need to make sure your thumb drive is no bigger than 4gb and you do not have any other files on it. Once you download the file on the thumb drive, you will need to unzip the file on the same thumb drive. The zip file is one of the new ones, so you might need to go to the web and get a shareware program that will open it. After this - turn your player on and go to setting, next scroll down to update firmware, insert the drive and tell it OK, it will ask you if this is OK, tell it OK and it will upgrade the firmware in about 2 min. I have already done this with 3 other players with no problem. Good luck. The sharp web site is sometimes a little hard to find and to me was not the most user friendly. good luck Pruitt43@yahoo.com
Posted on Mar 31, 2009
Sorry to bring up an old thread but I couldn't solve the problem with these solutions. I tried a DVD, I tried 3 CD's burned from 2 different computers, I waited for 5 minutes, I waited for 5 hours. Nothing worked. So I used my work computer that is running XP and it worked perfectly. So if you are burning the disk from a vista computer I don't think it will work.
Posted on Apr 22, 2010
Try completing the update.
The update file can be found here http://www.sharpusa.com/CustomerSupport/ProductDownloads.aspx
Select bluray disc players
model not listed
type in model number
Then click on search
Click on the instructions and read thme if you need to. If you do not need to read the instructions click on the firmware and save it to your desktop. After the download has completed open the folder and click on extract all files under folder tasks, which should be on the left of the window nearer to the top.
At this time insert a 1, 2 or 4 GB flash drive into your computer. Then in the window click on next if you need to or browse and then my computer and then the icon of the usb device itself. Click on extract or next. When it is done safely remove the usb device from your computer by clicking on safely remove hardware located near the time on the bottom right hand side of the computer monitor.
Click on the usb device and click on stop. Remove it from the computer and place it in the back of the bluray player. Turn the tv and bluray player on as if you were going to view a bluray. There shouldn't be any discs inside. Press the setup button on the bluray remote control. Choose settings. Choose software update. Begin the update. After it is completed turn off the bluray player before removing the usb device.
If the usb device needs to be reformatted or if the zip file folder is placed on the usb device instead of the extracted file the download will not be successful.
Posted on May 11, 2010
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